Monarch Communities

i have no complaints of how things are going for my mother since she made the move into this community. The staff have all been wonderful to work with and I am comfortable with the quality of care she has been receiving. I like the open floor plan as well as many of the great amenities they have provided for the residents. Overall it has been a great place for my mom and I would recommend it to anyone interested,

I have no complaints about the tour I had taken of this community. The staff where kind and made sure to answer any questions I had for them in detail. I liked the cleanliness of the property and thought they had a lot of great amenities for all of the residents. It was just not the right fit for my husband in the end decision but I would defiantly recommend it to anyone who is interested.

Nice community. Apartments very nice. Full kitchen. Common areas and amenities are nice. Indoor pool . Dining very nice. Looked like a restaurant! Beauty salon was active! Beautiful area for PT

We had a lovely tour of this community. Everyone was kind, and helpful. The community looked great, and very clean. The experience went very well overall.

My mother is being cared for well here in this community. I'am pleased with all they have done for us. All is well, and they are taking good care of her, and her needs. This is a community I would recommend overall.

Seems to be really a wonderful place for our Mom. Mom is busy all day ,and to us that means a lot ,because we hated her sitting alone in an apartment. The staff is friendly and they know my Mom by her name ,this makes us ,feel like it was the best for her. We see her whenever we want ,the staff is always on hand to help, can't say enough about how it has helped our family ,we see a difference in our Mother,she likes going home ,and that makes us happy. They dance play games ,she gets her hair and nails done ,I would say she is loving it .

I toured this community and fell completely in love. I was at the beginning stages of looking for my mother, who thinks she is not ready yet. The staff was so friendly and caring, atmosphere felt like I walking into a cozy,warming home and overall facility was out standing. I know I found my mothers next home!

Had a family member stay at Oceanview for a while. Most of the aides were very responsive, kind and helpful. Cleaning and laundry staff did a decent job. Restaurant staff were always kind, courteous and the food was good. No matter where anyone stays, as long as family members keep an eye on what is going on and advocate for their loved ones, things should go well.

The Bella Terra was nice, but the inside was a bit dark. The people who work there were all very nice and I don't want to say anything bad about them, but it was not as nice as the other facilities that I toured.

I really liked this place - the employees I met were really nice, the location of the place is spectacular - lots of trees and grass, local parks + walkable restaurants and starbucks.

Moving my mom here was the best decision we could have made. She had been living at another assisted living facility for 7 months that was unable, or unwilling, to meet her needs. The staff here, from the leadership team to the dining room staff, are all warm, caring, and kind. The initial orientation, the comprehensive nursing assessment, and the regular refinement of her care plan all demonstrate The Fountain's commitment to giving their residents the best possible quality of life. As a nurse, I can be a harsh critic, but I have nothing but praise, and appreciation, for all that they do.

Thanks for a wonderful tour With [Removed] who was very Informative and professional. The residents seam happy and well cared for and happy to see [Removed]. I felt the facility was clean cozy and safe. WE decided to choose another location based on proximity to my brother and I. Sincerely [Removed]

Our experience with Spring Meadows at Trumbull has been a positive one, overall. It's a nice looking place, and the staff all seem very friendly and professional. They do a good job looking after the residents, and the facility is always very clean. Really the only issue we've had was some miscommunication during the move-in process, everything else has gone very well.

Our tour was detailed and very inviting, The staff was pleasant and gave us a warm welcome into there community. The studios where updated with new furniture but where a little too small for my loved ones liking.

Bella Terra is truly beautiful earth. The grounds are beautiful and the building is as if you are entering a luxury resort. The public rooms are beautifully decorated and the dining experience is "restaurant like". The menu is diverse and delicious! There are activities like Bingo, Baking, and Swimming, and live entertainers too. Medication management and motion detection security is provided. If you or your loved one only need a little support, this is a great place to be. However, the assisted living side is, unfortunately, another story. There is a SIGNIFICANT gap between what the sales department represents as the level of care available and what actually happens in assisted living at Bella Terra. A call bell is rented from the facility and nursing assistants are available to help you/ your loved one. The call answer time leaves a lot to be desired but when the aides do come to help they are attentive to you needs. I am reminded that this is not a nursing facility and the level of care reflects that. Be sure to ask the ratio between caregivers and residents on the assisted living side. I did not and wish I had. With that said, Bella Terra is a beautiful place and overall a very nice experience.

My friend seems to be doing pretty well here at this community. From what my daughter has told me she is still adjusting to the community. This is a nice community with kind people. It is a locked down facility, so we know she is safe. She seems to be well here. It is a work a progress.

The Spring Meadows Summit is a very nice community. It is really well kept and clean throughout. My loved one is enjoying the transition to the Spring Meadows. We are very satisfied with the care that the staff have been providing to my loved one. I would like to see the staff keep more of a watchful eye to medical care. When funds run out they do not guarantee a bed for our loved one.

The Hearth at Southbury is a lovely place; very comfortable.

Mom's been there for less than 2 weeks and on the plus side: Staff and administrators are lovely. They are all friendly, responsive, patient and seem genuinely happy. On the minus side (and this might be true at all facilities of this kind), even though it is called "assisted living," the cost of assistance comes in addition to the rental fee and is very expensive. Every added bit of assistance after 2 things puts the residents into a new "points" category and adds hundreds of dollars a month to the cost. Also, if a resident chooses to eat 2 meals per day in the restaurant as opposed to 3, there is no reduction in monthly rent, which seems unfair to those who prefer to have one meal per day out or in their apartment. The "red carpet host" program, which we were told means that a seasoned resident would help mom get comfortable, hasn't really been followed through on but we think that overall, she feels likes the place and things will work out.

My mother is very pleased with the accommodations, and she likes it there. The food is good. The only complaint is that it gets warm even with the thermostat turned down and the window open. You still need a fan to get some air flow. It seems that the air is not on in the room, but it's on in the offices. Other than that it seems to be working out okay, I would give them a four.