Monarch Communities

The staff members were great. They were caring and attentive to my father's needs. The food was great and the facility was clean, modern, and provided everything that the residents could ask for. My father was extremely resistant to residing at Brandywine initially. He wanted to go home. After several weeks he started to make friends and actually began to enjoy himself. I never thought he would since he was very set in his ways. Although he passed away shortly afterwards, I have a great sense of gratitude for the staff and peace of mind that my decision to place him at Brandywine gave him quality of life for the time he had left.

The facilities are beautiful, the staff are friendly, and it is wonderful to know my mother is safe and happy.

This community was really in pristine condition and the administrative staff was very good. Brandywine looks like a boutique hotel and they offer lots of services. They do have a very good activities list and looks like there is plenty of variety. It seems like for a professional who still has very good cognition it would be a very good place for them to be.

Brandywine is a really nice community and very pretty. The staff is really friendly and they have plenty of activities for the residents to participate in if they chose to. If money was not a factor this is the community we would have chose. Our money would just not have been able to keep us in this community for a long period of time. Overall it is a very nice community and if it was within budget we would have chose Brandywine.

The Brandywine is much more inviting than the other places we toured. The other places felt more like warehouses, I'm sure they are fine for others but we liked the feel of the Brandywine best. The staff is very friendly, we have visited several times. Also the location was a big factor, it is very close to us.

Very nice facility / everyone very friendly Lani knew everyone personally - many people out and about and not in their rooms (May bday going on which could be part of it) Access to food and meals 24 hrs Assessment to determine care and if he can have his car Doctors on staff Liked rooms (especially largest one) Services Fri night Good location Can do trial Not as many off campus trips

We placed my aunt in this community after checking out many other communities in the area. We really liked the staff, the rooms and the building in general. They have lots of activities and my aunt felt very at home at The Gables. I really felt like Linda Melendez made us feel comfortable transitioning our loved one into her new home!

It has truly been a very good experience. The staff is very attentive and has been great with my MIL. Only complaint would be the variety of activities and the fact there have been changes to staff a bit. The core staff is extremely attentive and supportive but there have been some high level changes that have affected consistency. Overall a very positive experience and one I would highly recommend.

1. Staff all very friendly and helpful. 2. Grounds beautiful. 3. If resident will be making own decisions and advocating for him/herself, then need to make that clear up front and keep pushing for them to respect that. It took a bit for them to get that my Aunt is making her decisions, not me. 4. If there is an issue which needs addressing, be persistent. As in all things, the squeaky wheel gets the oil. 5. Having APRN (primary care), podiatrist, dentist come right on site is a great benefit. 6. Seems to be a good mix of activities to keep people involved. 7. Planned family events are nice. 8. We had issues with the pharmacy used by Monarch getting things timely and getting 90 day supplies of meds (which saves money bc copay is same whether 1 month or 3). My aunt manages her own medication. I don't know if issue was on Monarch side, pharmacy side or both. 9. Dining hall has had issues around open vs. assigned seating as well as seating times. I think part of issue is they are back up to higher # of residents. That sad Mimi has been satisfied with the food and options and portions.

When I came here! I could barely do anything for myself. The aids helped me a great deal and going to exercise 6 days a week helped me become very independent.

High kudos to the staff. Very friendly and helpful. And yes I would recommend. They went through a Ex Director and chef change after about a month so there was a little bumpiness but all mostly has smoothed out. Overall all of us are happy with the choice.

Staff and residents are very warm and welcoming. I had an excellent ambassador who assisted me with familiarizing me with the facility, staff and activities provided. This was a great asset to help me in my transition from being a home owner To an individual and independent resident

My mom has been at Brandywine Living for the past year. The place and people are very nice and the apartments are spacious - much larger than any others I've seen. They have ample activities. The only complaint my mom has is the food being inconsistent in appeal.

My loved one is a resident at Spring Meadows. The move in process had some issues. My loved one's apartment was not ready when dad was to move in and still had some things incomplete on move in day. The staff is friendly. Seems to have had a bit of turnover issues in the last few months. Communication with the family is sporadic and inconsistent. The food has declined since the former chef (director) left. It's been a few months now. Rent went up at the beginning of the year rather than on anniversary. For the money, it is not worth being in a one bedroom apartment costing over $[removed] a month if the meals don't make up the difference. We have talked about him moving if the food does not improve.

My loved one enjoys it there. I'd recommend it to others.

It is the right place for my mom. Knowing that there are people there watching over her and she is receiving the assistance she needs is very comforting to me. I would recommend them to friends.

There has been a complete staff shake-up lately, with new faces in management and the kitchen. It's tough to judge the new crew since they're still getting settled. Most of the waitstaff keep changing, except for a few old-timers, so service in the dining room has been hit or miss. The food hasn't been great lately, but Mom says the new chef is trying to turn things around. Communication with the family has been a headache since Mom moved in. It took forever to get a regular housekeeper because of language barriers and staff not talking to each other. But now, she's happy with the cleaning. Maintenance, though, has been top-notch. Getting things sorted with doctors has been a nightmare. It took way too many calls to get a checkup scheduled in house. Since Mom moved from another state, finding a new doc has been a mess. The doctor's office staff is terrible at letting her know when appointments are. She's working on finding a doc outside of the facility. Despite the hiccups, the communication is not bad. Mom's got a cozy one-bedroom place at a good price. She's into stuff like knitting club, bingo, and painting events that they organize. She hasn't gone on any of the outings yet, but they're always planning something fun.

Everyone is very nice and friendly. They allow pets and outdoor smoking. I was told they were doing millions in upgrades but have not observed much activity. Cleanliness needs much attention and my mom doesn't like the food.

I picked Bella Terra for a few reasons. It was modern and up-to-date. The room that they were going to give my dad was brand new. It is 15 minutes from my home. And it was affordable because he currently is just in assisted-living without extra care.

What our family likes the most about The Fountains at RiverVue is the staff members. The staff team there are so friendly and are very dedicated to their work. Based on the experience we have had so far, we would recommend this community to other families.