Majestic Care

They need someone at the front desk during normal work hours. There is never anyone at the nurses stations to help with information. Meals were good when we first moved then it went downhill quick. Apartments are clean but hallways could use some work.

This was an okay community. It wasn't close to family.

Majestic Care of Flushing Assisted Living worked well for what we needed, and it was close to where we needed to be. It fit my purposes, for sure.

Our loved one was only there for respite care but for the length of stay the value for cost was great, very reasonable.

The staff members are very, and the location is very convenient in the flushing area which was a big factor. Anytime we do call our loved one is always busy in the activities room so that is a good sign. However just with covid related they could improve more on the communication between families.

The rooms at the Fairfield Pavilion are pretty spacious, our loved one really enjoyed playing bingo has her activity, but they had to stop the activities due to COVID. We would recommend this community to a family or friend.

The facility and the rooms were very nice. The rooms were great. My concern was the layout of the hallways. Very choppy and they all looked the same, may cause some confusion for a resident finding their way.

Lots of services available, no real kitchen (only small refrigerator, microwave and sink. Larger living space than most. Staff was nice

This was a nice place. The staff are so friendly and welcoming. My parents are still on the fence about moving and they gave me a lot of ideas to introduce the change slowly by having my mom start in the day service program a day or two a week. They had a great answer to every question I had (and I had a lot!!). I like that there is a wide range of services here (the seniors even interact with the child day care located in the same building on occasion). The only drawback for me was it has a little more of a "hospital " feel to it. It is also on multiple floors.

This community looked clean and nice when we visited. The people we met were friendly. This community seemed to be set up more for assisted living and mom was looking for a more independent living community.

My mother is doing pretty well here at this community. The community is very well maintained. The staff is helpful and kind. There are nice activities offered through out the day. She is pleased with the meals. Overall I know she is being cared for well.

What they could improve on would be staffing, and with those improvements we would maybe recommend Majestic Care to other families.

I toured at Cedar Village while looking for a new place for my loved one. I thought that the community was really nice, and I really liked the bright, spacious feel of the apartments. However, I did think that the apartments seemed little far from the ding area, and I was uncomfortable with this.

[Removed] was very helpful and knew the residents by name interacting with them as we toured. This is a nice option for the different stages of care. Does have a darker lobby and common areas. Very large-feels like a hotel/hospital with clinical atmosphere more than residential. Don't like the location on Dixie. This is probably to large for Mom.

Another injury courtesy of current staff. Care conferences over a year behind. CEO took injury photo off mom's wall so venders would not see. Dirty room, incompetent and lazy staff. Best part is vender [removed]! Could not submit review unless I selected assisted living. My mom came form assisted living, nothing any better there.

It was the worst care a person could get for a loved one. I pulled my father out after a week. Found him laying on the ground next to his bed, bruises on his head, and workers sitting in the common area playing on there phones. Cost us the full amount for month and no refund. Would not recommend them to anyone. Place was awful. Brought my dad home in pretty much a coma shape, and he died a few days later.

This place is horrible. If you care about your loved ones please keep them away from this place. Staff are rude and disrespectful to the residents. When brought to the administrators attention, she tends to make excuses instead of handling the issue. Food is slop, would not serve it to my dog. Complaints have been made several times and nothing gets done about it. Our loved ones deserve top notch care and this place does not provide that. This place deserves zero stars…

Food from the Nursing facility??? Independent and assisted living should be treated as the proud accomplished men and women that they are. Covid is one thing; poor quality of food and dietary needs to be addressed . Shame on you

First of all, I had moved her in there upon recommendation. Paid a high amount of money, she was there for two weeks. Day one of therapy she had fallen. They took an X-Ray and said nothing was broken. She continued to have very bad pain. Took her to actual hospital and she had broken femur at the hip. So she had to have surgery and then rehab. In the rehab side, the care was very laxed and did not feel it was great care. She had again fallen during rehab. She ended up passing while I was in transit. When I arrived only were met by the police officers that were there. I asked for the medical records and the transcripts of what had taken place. I feel there was negligence in this matter. Probably would not recommend one person go there. Care wise, they were just not on par with what you are paying for.

Please see the Google Reviews that relate to Assisted Living. The AL floor where my 93 year old mom lives is totally understaffed. Medication mistakes are made routinely. Meals are served in styrofoam boxes and the food is disgusting. Cleaning services do not keep the rooms or common areas clean. The parking lot always has used masks and other trash on the ground. My mom fell over a month ago in her room on a transition strip...floor not fixed and reporting issues are still unresolved. Executive Director has only excuses for services not responsibly provided. Safety is not paramount at Cedar Village/Majestic Care.