Mainstay Healthcare Management

When I needed Respite Care they did an unbelievably remarkable job to make it happen.

We liked the Ivy Springs Manor a lot. My in-laws seemed to adjust well. They are getting involved and that's what we wanted. I would recommend this facility to anyone. It has been great. The facility is nice. It's very clean. The staff is very friendly and helpful. The value is excellent. They do a great job at taking care of my in-laws. The offer many activities. This is a really nice community. I am pleased.

The people there at Horizon Bay Lutz were very nice, very professional, and very caring. They treated my mom very well. She was only there for four days before she passed away, but during that time she was in very loving caring hands. Also, since my mother passed they did not make me pay for the full month which they very well could have done. I thought that was very professional of them.

I thought they did an excellent job at the Savannah Grand of Towne Lake (now called Insignia of Towne Lake). Unfortunately my loved one's stay here was only a very brief one, due to increased care needs, but I was very impressed by what they had to offer here. It's a beautilful community, the people are friendly, and the residents are well cared for.

I think they're doing a great job overall at Brookdale Florence. It is a nice looking place, and they take good care of the people who live here. My loved one can be a real tough customer, and they've really gone above and beyond trying to help him, they've been very accommodating. We're very pleased with the service and care.

We're very pleased with how things have turned out with Elmcroft of Halls, they're doing an excellent job. The staff is attentive, caring, and just does a wonderful job overall looking out for the people who live here. The facility is clean and well kept, and they have a lot to provide for the residents. I would rate them 5 stars!

everyone is very nice the sevices is wounderful i have used a lot of the activites here with some of the friends i have the staff is very very nice and the food is great! i would recommend to another famliy if their loved one needs a community or a new home...i rate the over all property a 5 star rating

Have found everyone very kind and friendly. I have a friend staying in respite care for 3 wks. She tells me everyone is friendly. She also enjoys the meals - - says most all meals are very good!

We did not get to move in, but we like the people and the rooms.

When we first started out looking for a safe and caring environment for our mom, we were pleasantly surprised to find a caring, beautiful, up-to-date and professional residence at Ivy Springs. Sarah Biehl, Executive Director, made the difficult transition so smooth and immediately developed a relationship with our mom. She handled any and all issues I had with professionalism and friendliness. We were welcomed like family. Everyone from the top down of staff to caregivers are so gentle and patient with mom. They put her needs first and care about her happiness. Mom has several medical issues and the nurses have handled them very professionally. I would recommend Ivy Springs to anyone whose loved ones are at the point of extra care.

AMAZING!!! Janet and Mimi are amazing!!!! OMG! What a personal, fun, caring tour we had!!! Their facility was wonderful and you could see & feel the love that Janet and Mimi have with all the residents there! My mother would indeed be very happy!

Take great care of both my parents. Couldn't ask for anyplace better and the staff - AWESOME!

This facility was great! Stephen was absolutely amazing, just made you feel so at home!

Wonderful tour, great accommodations, great staff, and a perfect fit for my mother! Hope we can make it all work out!!!

We're very pleased with how things have gone at Savannah Court, they're very nice people! Before we took my loved one to see the community for the first time the people at Savannah asked me about his interests so that they could have a few small gifts prepared for him, to help him settle in! Everyone here is warm and gracious! The facility itself is clean and well kept, and they take great care of the people who live here!

My mother moved in to Ivy Springs Manor over two years ago. The place is very clean and inviting. The food is very good (the times I have eaten there with her) and everyone is always very pleasant. My mom enjoys going on the many outings they offer. The have parties fairly often and it is nice to see all of the staff there enjoying themselves. They all seem to really like their jobs. It is also nice to see all of the families of the residents. There is a lot of family involvement which is very important. Since it is not possible for my mother to live at home, this place is the next best thing!

the caregivers are great with the residents. this is a memory care only facility and was well thought out. the floor plan is conducive for keeping people as active as possible. access to the residents is outstanding. my wife was in daycare and respite before becoming full resident this week. I feel good knowing my wife is loved and safe and well cared for 24 hours a day. Having a RN on staff and on site is a big plus. The food is great and geared to the residents dinning ability. My wife is kept busy all day and rarely goes to her room. Socialization is practiced and her level of peace is noticeable. I am well satisfied that I chose the right place for my wife.

Ivy Springs Manor has been an absolute blessing and comfort for me and my family. Since moving my father there a little less than a year ago, I have seen such a dramatic change in his contentment and demeanor. He suffers form Alzheimer's and resides in the memory care unit, and his level of peace and calm has improved dramatically. The staff is warm and caring and truly gets to know your loved one. At his previous assisted living facility, the staff seemed unhappy, overworked and stressed out. I have never seen an inkling of this kind of behavior at Ivy Springs. The caregivers seems happy and cooperative, and are routinely checking in with me on ways to improve my father's daily life or just communicating positive things that may be happening with him. I cannot say enough good things about the amazing staff, and the peace and comfort it brings me knowing that he is safe and cared for.

Preferable community because of smaller size. Sales Director Krystal Brookins is fantastic! She is thorough and caring.

I think it's a nice, classy place but for my brother, he isn't as independent as I thought, so he's requiring more help. They are helping him the best they can, even though it's not what they need to do. The manager of the Savannah has been great and helpful.