Mainstay Healthcare Management

Even though the activities were limited they still put in a lot of effort to have things from time to time. Our loved one really enjoys the food, and she really likes the staff members. We would recommend this community to others.

I think this community is excellent and was for my mother. The staff was great to work with. They were able to keep me updated via phone and email during the pandemic. The grounds looked good about a year ago. The community was able to give both vaccines to the residents.

My wife and I spent almost a year in Atria. Long enough to realize the values and success. Atria’s values included integrity, optimism, serving God by serving those most in need with whatever was requested, by dedicated professionals. My wife and I could attest to Atria’s success for their residents. It was our first entry into assisted living out of home. Considering this move, Atria provided excellent material about their services and responses from satisfied residents. Accepting their invitation to visit Atria, our visit provided personal interaction with professional and caring staff. It greatly facilitated our decision to enter. A decision that proved to be an excellent one. During our stay my wife died. Atria could not have been more caring and helpful. I made the decision to move to a similar facility near my son and daughter by law in Clemson, SC. Consider this letter to be a recommendation to anyone considering a move to an excellent assisted living facility.

Dear Atria Family, Yes, I said family because that is what you become to Aunt and to me. I prayed and searched for the perfect place for Aunt when I faced surgery, a place where the staff was warm, caring, professional and the facility itself clean, bright and had a feeling of "home". God answered with the Atria. Sales Director was so kind, patient and helpful through many visits, phones calls and the move. Once Aunt was settled, she quickly become involved in the wonderful activities offered. Engage Life Director and Program Director always reached out to make sure Aunt was included in the activities that she was able to do. Receptionist were gracious beyond measure in allowing Aunt and me to duo call for an hour each day. COVID kept us physically apart but the girls gave us a chance to be together each day. Nurse is amazing and was a true blessing. I don't know how she does what she does. She is so knowledgeable and skilled and goes far beyond the call of duty to provide the best care for the residents and help the residents family. The med techs were always there to provide care and answer questions. Our thanks go also to all the wonderful caregivers, the chefs, the cleaning and the maintenance crew for their hard work. A special thanks to the Maintenance Tech who brightened each day with a greeting. Again, I thank Atria for making Aunt's last year on this earth a happy one. She always thanked me for choosing the Atria. She felt it was the perfect place, a place where she felt like a queen, where everyone lovingly met her every need. She loved and appreciated all of you, as do I. You will always have a special place in the hearts of the [name removed] family.

My loved one is having trouble adjusting to the community. This is due to the isolation of family members. My loved one has made friends at the community. I feel they are taking care of her the best they can.

They were so wonderful and caring. I so enjoyed getting to know the staff. They were very great in caring for my mom in the final days. My mom was happy there and I felt happy she was somewhere being taken great care of while I had to be away.

This is my dad's second time at Atria. Here was there in early 2020 but due to a medical issue had to leave and go to rehab. The Covid pandemic forced him to stay in the rehab location for longer than we would have liked and while we were very pleased with the care in rehab, he reached the point he was able to return to Atria last week. The staff welcomed him with open arms and i am not sure I have seen him smile so much in quite some time! The property is just the right size, the staff/resident ratio is very good, and the manner in which they care for their residents exceeds what one would expect. My dad is 95 and in memory care and I am 100% confident he is getting the best care possible. Even the way they conduct in person visits allows that connection to be the best it can be. I can strongly recommend Atria

I would recommend the community to others. The staff takes care of all the medical conditions my loved on has. They even refill all her medication for us. They are providing the vaccines for the virus for the residents. The staff is excellent. If I can't a hold of my loved one; the staff is willing to assist us in connecting with each other.

My brother has been there almost a year and he has really enjoyed living here. The staff is friendly and caring.

The staff members at the community were great, and our loved one really enjoyed the meals. He was so impressed with the food the served. Even during covid they still tried to have some actives that our loved one participated in. The community is all on one floor with 40 units so it just worked would really well for him

We are absolutely loving Sunabella of Towne Lake and my grandma is so happy here. We are very pleased with them and the care that she is receiving. The staff have been incredible and have really worked with us. She moved in in the middle of the pandemic and they have made the transition so easy and have made time to make her feel welcome and make sure she is happy.

The staff and management changed a few times but was all for the best. Management now doesn't seem to have time for BS or passing the buck. They have done an amazing job during this trying Covid times. It is hard to know mom has passed on but I am so grateful for the care she had here.

A warm, friendly facility. The staff seems dedicated to their residents.

Everyone is kind and caring.

We chose Brookdale Brushy Creek because I had known one of the staff members who worked in here so I felt more comfortable with it. I was also very impressed with the facility. The room sizes here were plenty big and it was neat the way they are set up. I ate here a couple times with my mom and the food was good. Overall, I really liked this facility. I felt like I didn't have to worry about my mom as much and I was at peace knowing she was taken care of here.

The facility was Immaculate and felt so welcoming! We enjoyed the friendly and caring staff we saw there. This place is exactly where I would want my loved one to live if life circumstances hadn't changed our plans. Shout out [name removed] and the rest of the staff for a wonderful experience and tour!

I was very touched when my family came to tour this facility. Were very attentive and everyone was friendly and welcoming. Place was very bright and homey. Would certainly place my in-laws here when the time comes.

They truly go above and beyond for the residents and treats everyone like they are family.

Such a beautiful community! Everyone was so nice and the residents seemed well taken care of. My family will know that I will be happy and healthy.

It is a wonderful community. The people are very nice and very informidable. [name removed] is very nice. The apartments are very nice and roomy.