Lifespark Senior Living

Kettle Park felt like a family operation. It was one story and had a homey feel to it. I liked it a lot and would have been happy to have Mom go there. I left the decision up to my sister, and she chose a place that was closer to her.

This facility is very spacious and beautiful. It is a bit pricey, but so are a lot of retirement communities in the area. The staff is wonderful and they treat the residents well. The other residents here are friendly too.

We had a relative here, and we were overall satisfied.

My Dad loves the food and the amount of independence he's given. All the staff are friendly and receptive to questions and requests

Landmark is a beautiful facility - the rooms are spacious and the meals are delicious. We found that while they are very friendly and accommodating when you move in, they are very strong with their schedules and come on very strong. I think if they had backed off a little the first few days and let new move ins get adjusted to everything we may have had a better experience. Because they are quite new I think they are trying to stick to the rules in a strong way and scare the elderly by coming on strong and making the residents feel overwhelmed. Because they are not a nursing home facility made it impossible for our friends to stay there as one of them needed the nursing help.

We like the facilities, beautiful and clean. The staff is also nice for the most part. We just were taken back by an incident that happens couple of weeks ago with our relative. We have called the office numerous times on that day and no answer either. Anyways, I just hope this was an isolated situation.

Like any new community, they are struggling to find staff & keep staff. They need to provide large glasses of water with every meal as dehydration is a problem for the elderly. Glasses are tiny & water not automatically served. Food is meh. By our 3rd rent payment the rent increased by $[removed], which did not seem right

There’s been a “getting used to every thing” time but we are happy. It is not cheap to live here but the care my wire needs is costly. The food is pretty good and if they serve something we don’t like they do offer an alternative option. The one issue is the pharmacy program they offer. It’s hard to find insurance that covers medications because it is not a preferred pharmacy.

When my mom arrived, they were understaffed and they didn't know she was coming on the day she actually arrived. It was tough but, to would say the staff was nice. Some staff members had very thick accents and that was tough. They were all very nice. They had some musical activities that was especially wonderful! They had some fun family get togethers- those were really great. The hospice team was fabulous. The facilities health coordinator was not great but it was because the staff kept changing. The outside patio was fun. They brought in animals... a horse, ducks and dogs... that was fun! The food was good, they ate dinner early... 4:30. I had to ask for a care conference- hopefully they have more staff to accommodate their families. Once we had the care conference- I did feel better about her stay there.

There has been a turnover of almost all staff since my Dad started the end of December. I mentioned it would be good to have new staff's pictures on the wall. Everyone has been pretty friendly except the part time people I don't know at all and I'm there often. Dad complains about the food, but there is a new chef taking over soon. There are plenty of activities offered, but he has not joined often. I wish he was encouraged more.

My loved one was only here for a few months. I would have liked the administrators to check in with the resident a few times. Mom wasn't always able to communicate with care attendants very well. We would recommend Elk Ridge Alzheimer's Special Care Center and we would have Mom stay there again, if necessary.

Staff is really hands on and gets to know the residents on a personal level, and always address concerns quickly when brought to their attention. The food has a lack of flavor, it is often over cooked or cold.

In general it seems like a relatively good place after improvements to the food service were made. I would recommend that anyone considering an AL facility would eat a couple meals there to see how the staff and food are, and how the residents interact with each other during meal since this is one of the most social times of each day.

We haven't been there since [date removed] since dad passed away. The biggest problem we had was things missing from dad's room. Still trying to get a quilt back. I understand the environment but at some point items should reappear like his glasses. My focus has not been on he facility as it has I have ben focused on finalizing his last paper work. If it wasn't for those things, it would have ben all 5 star. He lost his quilt, glasses, watch and a ring. These were items he wouldn't give up so we didn't take them away from him. We should have known better. They were all very very nice and helpful. Personal items. Locked up closet doors would help a lot. Dad also like to pack his things and a locked door would help with that and keep others out of the closet as well.

Staff are very friendly and genuinely care about the residents. Any questions or concerns were addressed promptly. Facility is clean. It’s been difficult for us to place mom in a memory care facility but we feel assured that she is safe and well cared for.

Overall great expperience.

The move in process was easy and staff was flexible!! The view is great!

My loved one was previously a resident at Round Lake Senior Living. Overall, the experience was very good at this facility.

The staff is really wonderful, especially the executive director and activity director. The facility needs some deep cleaning, especially the screens in the heating units and in the hallways. The windows are dirty! The floor in the dining room needs a thorough cleaning after each meal! Quite often it was sticky! In the summer the plants needed more consistent watering in their beautiful courtyards. It is such a gorgeous facility but it needs to be kept that way.

The overall experience has been positive. The cleanliness is neutral, there was a Covid breakout in the kitchen and we were not apprised. The staff members are friendly. When it comes to the meals and dining the food is very bland and institutional. The activities have been positive, the activities director [name removed] is very engaged.