Lifespark Senior Living

We were very happy with our tour experience at Elk Ridge. It was very comparable to the facility that we chose. The only reason we chose the other one was because they had an LPN that was on staff 24/7 which was hard to find anywhere else.

Kettle Park gave us a great tour. It was an amazing place, but my loved one said it was just too big for her.

Dad is happy here. They provide individualized care. There are a lot of staff available whenever he needs hep. The staff is very friendly. The food is good. He's able to visit my Mom, who is in their memory care section. They're very welcoming to him there, and he eats all of his meals down there with her, which is nice. They have a rooftop restaurant / lounge where they held a New Year's Eve party for the residents, with steak and seafood, which I thought was a pretty cool event.

The staff was extremely helpful especially with the transition to the facility. They offer lots of activities and even field trips. It seemed very clean to me. I would recommend it to others.

I toured this community and it was absolutely beautiful! It was very clean, but definitely seems like a better fit for more independent living. Not quite what we were looking for.

We toured with Kettle Park Senior Living and they were our number 2 choice out of all of the places we looked into. The only reason we chose another facility was because it was a little smaller so my loved one felt more comfortable. Kettle Park was just a bit bigger but we were impressed with everything we saw.

AT times they are short handed in the dining hall so there has been a few times where they have to call out for food that is already prepared to come and be served to the residents. The activities are good our loved one is really liking them so far. The nurses aids and everything regarding care has been great but we are having some issues and frustrations with the overall value and pricing with the rent

I think they try very hard to be responsive to issues that come up. They could use some more maintenance services to get to requests in a more timely manner. They could also have better communication. I would like them to have a computerized system for residents to be able to put in tickets for requests. I like my apartment very much. I have nothing bad to say about the apartment at all - it's perfect. It would be great to have more storage, but that's pretty standard any place you would go. And they do have storage in the garage, which is nice. It's a friendly community, and they have nice social activities for people. They bring in a variety of outside entertainment. For instance, the ballet company has put on productions for us. They've brought in musicians, magicians, a plant expert, etc. And if people have special interests, they try to address those.

Had my loved one in facility for week and a half for respite care Inadequate staff not trained to care for an individual that is bedridden. Understaffed needed help eating most of time plate was just left. Was not turned from side to side ended up in hospital for 5 days with bed sores. After 4 months have a nurse every day to care for his wounds which are finally starting to heal.

My parents were unhappy at their previous facility and my mom was not getting the care and attention that she needed. We came to Elk Ridge and knew that they were going to get great care here and that has held true. They have a lot of great activities provided, I would give higher than a 5 if I could in that category. You can tell that the staff here really truly care about the residents they are working with. We would definitely recommend them to others looking for memory care.

They have great exercise program in the activities program. Really like the way for the layout of assisted living and care mixed commons area and really works great for everyone. The commons area is very well lit with large amounts of natural light.

The community is newer so the cleanliness of it all is just awesome, and our experience so far ha just been better then expected. Since [date removed] has been there the care has just been great and the staff are not only attentive to her needs but to our families. They are extremely responsive and communicative with us which we appreciate. We do not know all about the activities, but from what we have seen and what we know of that goes on has been really good. The staff are great about encouraging residents they don't see out and about often to come join everyone, they really do a good job making the residents feel comfortable. We are still getting used to the cost of things, it is expensive but it seems to be right on par with other communities in the area.

They have caring employees.

The location of Eagle Point is well suited to seniors who still have mobility to get around to grocery stores, being close to Lawrence University is well suited for cultural events.

I liked this community and it was our first choice but my mother required more care and this community had the care that was needed but it was in the memory wing and I felt like this would have been to much of a shock for my loved one. Other than this the community was great and i had no issues.

i like living in this community, its a really nice place. i do feel that the rent is a little excessive, but i do have great amenities such as; an in unit washer and dryer, dishwasher and parking. the management made a mistake on my account and not only did they fix it, but they also provided me with free underground parking for one year. the food is good, i'm 75% satisfied with it - i just wish the portions were a bit bigger. overall, i would recommend this community to others who are looking.

Very professional. Excellent senior staff meaning nurses, director, PR person, activity director.

We toured this community and it was very nice. The staff was very friendly and informative and they answered all of our questions. The price was higher than other communities in the area.

Due to the pandemic I am only able to go into their great room to speak to my loved one. The communication with the staff has been great. Some of the activities they have available are games and others for the residents to participate in.

If you do your research, you will find that Elk Ridge has everything your loved one could ever need and more. The staff are interactive and the residents can freely move around, are engaged, and are not confined. I can't say enough about Elk Ridge that I am going to volunteer there, that's how much I love this place. I call it a pearl of places because they allow residents to live out their lives with dignity and respect. When you go there, you get everything your family member could ever need. Even though my sister passed away, the staff still check in on me to see how I am doing. They are awesome!