Lifespace Communities

We had so many wonderful options to look at. This was a really nice place. I liked that the rooms were all so lovely. The only thing was they didn't provide three meals a day, and they wanted a lot of money down to move in.

Mom's got some dementia and we have had some problems with communication. Everything else we are happy with. There is plenty of space to walk around. We visited fourteen places and we like this one the best. Of course, she was there three months and they raised the rent. All the other things are four to five.

We thought she had good care there, they have everything there. She was in the memory care unit and it was really good, for locally in Tyler that was the best they had to offer. I would say good things about them, they never mistreated her or anything like that. It's been there for 2 or 3 years, it's a rather new company, the staff was really sweet too, and don't quote me on this but I think there were like 20 patients there. When you have a lot fo nursing patients you hear the crying and groans of other patients and that makes it really difficult for families, and they jsut say oh, they do that all the time but that's disturbing.

Newcastle Place is beautiful and offers many great amenities

The facility itself was very clean, however our loved ones room could of used a little more house cleaning. According to our loved one the food there was not very good at all. They did make really good efforts to keep the activities going during the pandemic for the senior residents, however it was just not very successful with our loved one.

I toured this community and I think, as far as their independent living is concerned, they’re good. I didn’t like the assisted living much because it was more like a nursing home. The rooms in the assisted living side were very small, more like a hospital room. I saw their dining area and they had a buffet that looked pretty good. I was able to interact with the supervisors of the different wings and they seemed to be knowledgeable about the facility. Ultimately, the location wasn’t ideal so we decided against this community.

I toured Oak Trace while looking at living options for my father. I liked the community and thought it was very nice, but it seemed too institutional for me. I was looking for a place that was more comfortable with a bright, cheery feel, and I just didn’t find that at Oak Trace.

I think that where my mother is is nicer, but I haven't walked around that much. I have been there a few times. He only gets one meal a day, and my mother gets two, which is nice. He payed a 130,000 entrance fee to get in there, and he still has to pay rent each month. They have a hospital there, like a nursing home, and my aunt was kind of sickly. With that fee, they were guaranteed a place there no matter what happens. He has been there ten years.

Everyone is very nice but I think the health center is understaffed. I would recommend Village on the Green to others looking.

The meals and dining service is really good but they could work on improving their schedule consistency especially when it comes to cleaning and laundry service

We had a good tour at The Craig. I thought it was a nice facility, but it just wasn't right for us. Their prices were ridiculous. And I wasn't wild about he facility having hills along the way to get to the dining room.

My father was at Friendship Village for 4 years. He started in Independent Living, then moved to Assisted Living, then moved to Memory Care. Independent Living was a good experience … good food, nice resident interactions, personal trainers. Assisted Living was an OK experience. Memory care was a poor experience. FV staff were understaffed and undertrained. I was so concerned that I put together a 50-line-item spreadsheet and had twice-monthly calls with FV to ensure accountability and follow-up. (IMHO, I should not have had to micro-manage FV like this). And the last 48 hours of my father’s life broke my heart in how it was handled by FV staff. Lots of detail here, but they did not handle it per my instructions nor my father’s wishes. There were some bright spots with FV employees who were exceptional (the trainer, the chaplain, some aides). One thing we did that made FV bearable was hiring augmented (from outside FV) staff to shore up for the undertrained FV employees.

On the whole the Waterford delivers on its contractual obligations which are sufficient to make the everyday life of octogenarians reasonably comfortable if followed. it is worth mentioning the poor dinning facilities which are staffed by mostly untrained servers some even displaying outrigh rude, unfriendly and menacing behavior which Managemen assumes as an acceptable norm.

For the smallest room of 400 sq. [removed] requires $110,000 non-refundable entrance fee.Does include services down the road and [removed] nursing home, rehab, memory... $1800 minimum monthly

[Names Removed] is a coordinator in the Activity Center and [Name Removed] is a nurses aid. These two women continually provide caring and thoughtful service to residents and patients at Abbey Delray South. Life here would not be the same without them. Their beautiful smiles and willing attitude are a credit to ‘this institution and to their profession m

Better than most but still is not worth the exorbitantly high cost. Few good kind staff they never stay very long though. Use agency very frequently never know who is walking in your apartment. Was there when a employee was escorted off campus drove off crazy in the parking lot that is what I want to happen when I visit my loved one. Staff yelling at each other in the hallways. Attitude for a simple request to empty over flowing trash cans. Staff sleeping or talking on their phones. Lord forbid your loved one requests to dine in their own apartment your charged extra even if your loved one isn't feeling well enough to attend dinner in the dinning room. Staff are horrendous about this restaurant style dinning is nice but not every day. Free independent life style that is promised in the borchor in reality is like boarding school. Every single time I visit strong stench of marijuana all through the assistant living building. Aids puffing on vapes in the hallways.

We were not impressed with the community, the rooms in the memory care unit was not very big, there are bathrooms in between two rooms, you had the option to take both bedrooms but with an upcharge or just take one bedroom and have to share a bathroom with another resident. There was not enough individual care for the residents.

we went on an extremely brief tour of the Craig and they seemed very disinterested in our family. it's important to note that a few years prior, my loved one intended on moving in and paid a deposit. they decided against moving in, but did not receive their money back. i did mention this to them, so i'm unsure if that's why they barely showed us around. they never followed back up with us and seemed blasé about our consideration of choosing their community. the value wasn't there, as it was a tad more expensive than the community we chose.

I’m giving the GreenFields rehab unit an overall score of 2 which is a combination of a 5 for the heroic nurses/CNAs and less than a 0 for the administration. The administration was more concerned about the legal implications of my father being a fall risk rather than continuing his care. He did fall twice while under their care. He was hustled out of there to in-home Hospice more than 3 weeks before the surgeon recommended that he be released. No effort was made to review/ consider the expert’s opinion. Note that he was 89 & recovering from a fractured femur. Dad passed soon after discharge, while he still should been a patient. Furthermore, continued care was refused even when we requested to fully pay for his care outside of Medicare. The number of CNAs & nurses also needs to be doubled so that adequate care can be provided. This is what you get as a former doctor in the community. I can only imagine how it would have been for him if he was not.

Moving my Mom into this place was a big disappointment. We got a great deal but it was short lived. In our opinion, they were short staffed, inconsistent in staffing, not as well trained in memory care as we had thought, and overall, I'm not convinced it was safe for my mom. We are grateful she has gone on to a new place. Communication was not always clear here and promises were made that were not kept.