L and M Serenity, LLC

They treated my loved one like they were family, The staff was very kind and friendly. If I need care I would like to go to Serenity. I would definitely recommend this community to others

We would recommend this community to others

My father lived at Serenity House IX from [name removed] to the time of his passing [name removed]. Serenity House IX exceeded our expectations in almost every way. The management of Serenity House is top notch. They know what they are doing and they honestly care about their residents and staff. They take the COVID rules very seriously. They also made it easy to sign up for a new mobile doctor, medication supplies, hairdresser, etc. The providers were often better than what we had before. Serenity House IX's staff were excellent as well. There were always two terrific caregivers there during the day and one caregiver at night, plus others as needed. No turnover! They kept a very close eye on my dad and communicated well with me. We also got terrific hospice care towards the end. My dad was well-cared for despite being a "high maintenance" resident (not very steady mobility-wise, suffered increasing dementia, and required pureed food towards the end.) Serenity House is a very well-run, kind place.

Homey. Residents seemed alert. Nice feel to it. [Removed] was very helpful

I really liked this home. It was clean and comfortable. The caregiver who gave the tour was kind and very helpful. I did get a very good feeling about the great care taken with the residents. I may be just the place I'm looking for, for my Dad.

The people at Serenity house have bent over backwards to help us, and they have been great treating my father. I personally met with the owner, and really appreciated his knowledge and his transparency. The community is always clean anytime I have visited, and my father seems to really enjoy the food. I also appreciate that they've been working with my father to help strengthen his legs with exercises and equipment. Overall, I think Serenity House has been a great experience for my father, and I would recommend them.

I don’t have any complaints about Serenity House. I think things are going as well as they can be. My Aunt looks good health wise and she’s definitely eating better. The staff seems to be knowledgeable about the type of care that she needs and they all seem to be pretty friendly. They also seem to be good at being able to redirect the residents with dementia if they get upset. I don’t have any concerns about her or any of the other residents. The facility always looks really nice to me. The bathrooms are always clean, the laundry is always done, and overall they seem to be keeping on top of everything.

I was able to tour other places and I wasn’t impressed. When I got to the Serenity House II, I was amazed. It’s better than I expected. The staff really makes my father feel valued. It is a smaller-sized facility and the quality of the staff is wonderful. They do a really good job communicating with me, staying on top of his medications, and letting us know when to reorder his medications. The staff really does keep track of things. They even come in the room and let him know that he needs to drink more fluids. In the generation we are now, everyone is really attached to their phones. When it comes to the staff, they’re not preoccupied with their phones. They take the time to talk with the residents. I cannot begin to explain how amazing they are and how they take their job seriously. The staff treats my father with dignity. They actually take the time to listen to his concerns and they don’t disregard his complaints. As far as the food goes, my dad loves it. He does have specific food needs because he has a hard time swallowing and the caregiver adapts to what he needs. They have a variety of meals and they do take requests for what he wants. Quite often the staff brings in juice or ice cream as a treat. The facility is extremely clean and I’m honestly amazed at how clean it is. They go in and change my father’s garbage, vacuum, and do his laundry every day. Even though my dad doesn’t like to participate in activities they do have a person who schedules activities like bingo, dominos, and they help them walk around after meal time for about 10 minutes. I would really recommend this community.

Our Mom needed a smaller facility and 24 hour care. We are thankful for everything Serenity House Kit Carson did for our Mom. The staff and other residents seemed like extended family to our family.

This is a very nice home and the setup for the 12 residents works so well. My mother-in-law has a nice shared room and she likes her roommate. The meals here are all homemade, the grounds are beautiful with a covered patio, a walking path and all of it fenced in and secured so I do not have to worry about her safety. They have to activity sessions one in the morning and one in the afternoon, they do field trips for those who want to go so they do a lot to keep their residents busy all day long. We are so very pleased with the care here.

My loved one's stay at Serenity House is going fabulously! The facility is very clean and the staff is friendly and caters to my loved one's needs. Though my loved one doesn't participate in too many activities, there are options open for this. My loved one's only concern is that the quality of the food could be better. Overall wonderful experience!

My mother went to Serenity house XI on 12-10-16 when ever my sister or myself would visit mom we always found the house clean well staffed the staff would always be meeting the needs of the clients. Mom was having increasing health problems the staff would always keep my sister and myself informed. Mom passed away on 3-20-17 she was taken care very well to the end of her life. When ever I have the chance to recommend Serenity House to those in need of a home for parent that is Safe, Warm, Secure and Friendly I do so. I never once worried about my mother while she was in there care.

My husband likes this facility very much! It is very clean and it is one of the best from all of the communities that we toured. I am very pleased and happy to have found it, I highly recommend it to anyone who is looking into good care for their loved ones.

My mother moved here and things are going well.She is getting involved in activities and really enjoys the meals. The caregivers are really good. We chose Serenity House because of the one on one individualized care they provide.

It is a really friendly place for dad.

The people here are very caring and helpful. I feel really good about having my dad here. He seems happy and well cared for.

I like the care that myI like the care that my mom is getting in this community. The staff is taking good care of her. They need to work on a few areas. There is a language barrier with the staff. There are times that I am not able to find out my mother's progress when I call. She is wanting some special items and they are not making sure that when I bring them to my mom that she is receiving them all. She seems to be happy with the meals. And they need to work on the activities. I would recommend this community to other families. I hope that they do work with families on the request of a loved one's needs.

This community was perfect for me and my husband. The staff took really good care of the both of us and we liked it here. They are very good with whatever they do and I am very fortunate to have been able to find this place for us.

My parent received excellent care at Serenity House VIII. [Removed], the head caregiver, was very empathetic, caring and patient. All the other caregivers we met were equally good. The concept of a home-based setting is particularly suited to a loved one with memory impairment and provides a familiar, comfortable setting. I would highly recommend Serenity House.

We moved my mother-in-law into this home and the care has been absolutely good. It is the most wonderful nursing we have seen. They keep it clean, we never smell urine in this place. Other places you may smell a little.