Keystone Senior Management Services, Inc.

The staff are very friendly and caring and helpful. My mom was quite a handful and they did a great job with her. They do wonders with my dad as well. I would absolutely recommend Clearview Lantern Suites to others looking.

Keystone Place at Newbury Brook was a close second for us. The few reasons we did not go with this facility was because of the location, we were unable to tour the full facility at the time, and our loved one would have had to move into the Danbury location first and then the Litchfield which was a turn off for us.

I had brain surgery (hydrocephalies), sold house - no family.

Very nice community, but was too big for my loved one.

This has been a positive experience with the staff. The accommodations are nice as well. I would recommend the community to others for their loved one's care. The food is horrible. The meals are high in carbohydrates and doesn't reflect what is shown on the website. There is very little protein or fresh veggies or fruits. They could improve their ability to work with dietary restrictions. A sample meal with fried bologna sandwiches, that has a lot of bread, and canned fruit. I wish they had more fresh wholesome foods, like they advertise on the website. The food is served cold.

I enjoy living here 4 years of friends. Exercising and therapy are positive.

I'm very happy here the staff is helpful and friendly. The facility is bright and clean and there are lots of activities to do.

We thought Keystone Place was very nice but very expensive. The person who gave us the tour was terrific. The place was wonderful, and the location was ideal. They just wanted too much money.

From our understanding the activities are starting to come back slowly. Our loved one is a complainer but so far they have not complained about the food so we can assume its pretty good. We do feel that our loved one is getting goof value for their money.

It is good as any. It is close to my home, and the maintained staff is good. I would like to see better food during lunch and dinner for residents. It would be better if the food was available for different dietary needs.

We have had a wonderful experience, they people there are very very nice and they do seem very caring towards our loved one. We would without a doubt recommend the Keystone Commons community to others.

The staff is friendly, they have good follow up, and they provide feedback. I feel confident that my mother is getting care 24 by 7. The communication is good, and I get right through to speak to someone about my loved one.

This is a nice clean community and they treat their residence well. The communication between the staff and the families is good and they return my calls. The activities are great and include Bingo, and arts and crafts. I would recommend this community to others

ratings above

They raised the rent three times in two years. You need to be present to let them know you are involved. The food was good. They have entertainment. They have transportation. They had holiday parties. I would recommend them. They always were helpful and answered questions.

My mother was here briefly. I thought they were doing their part and they were fine. There is an adjustment period for any place you go, though. But overall I thought they were great. I thought the staff was pretty good and I’ve been there periodically on different occasions for hours at a time. It’s very apparent that the staff cared about the residents because they knew all of them by name and interacted with them well. The only thing I will say I didn’t like is that I didn’t see that scheduled things were really being adhered to, such as showering. I spoke to them on the phone and they gave me her shower schedule. I would call my mom to check on it and by the time I spoke with her, she still hadn’t been given a shower. One of her pain medications was only available on request and they would not give it to her unless she could tell them the name of the medicine, but it’s a difficult name to pronounce and it’s disappointing that they wouldn’t let her have it. The food seemed good, though, and it seemed to be well balanced and nutritious. Everything seemed to be clean and housekeeping would come by once a week to help change the bed sheets and the towels. They would also vacuum the floors and clean the bathrooms.

After only being here 3 weeks my father in law became ill and the staff was the ones that picked up that something wasn't right with him and brought it to our attention. The staff is wonderful very attentive and professional and nice. The community is nice very clean and well maintained. The food seemed to be good. The location is great very close to my home so we can be there often to visit. We would recommend them.

I enjoyed my tour with the staff, they did a nice job showing me around and answering my questions, they were friendly and the community is very nice. My mom was not sure that she cared for the multi levels and she had her heart set on another community she had already seen.

My mother in law is doing very well here she likes it a lot. She is participating in all the activities that they offer on site but she does not care for doing the thing off the grounds. She likes to socialize with the residents here. The staff is very friendly and accommodating to the residents. She has said the food is not good at all not hot and it tends to be tough by the time it is served. It has been mentioned to the administration so hopefully, in the near future that will change

My loved one has recently made the move into this community and so far she is loving it. I am so happy to see how well she has adjusted and how much she is liking her new living environment. The staff have been fantastic to work with and I am comfortable with the care they have been providing her. She has had no complaints about the meals and enjoys participating in some of the activities with the other residents. Overall it has been the perfect fit and I would recommend it to anyone interested.