Juniper Communities

Juniper Village of Mount Joy, PA, was one of several facilities suggested to us in our search to find accommodations for my mother-in-law. When we visited the site, we found it to be attractive and clean with a qualified medical staff. Three of us made our decision and settled "Mom" in Juniper Village in Mount Joy, PA, on April 16, 2014. She has been very happy there and enjoying herself with all the various activities. We believe they have a genuine interest in providing a good, healthy environment for their guests and, if possible, an improvement in their quality of life. As a matter of fact, "Mom's" health and mobility have improved in the past few months. We would recommend this facility to anyone interested in good quality care for a loved one.E

I am so glad we found Wood River for my 92 yr old mother. The apts are so nice with a little enclosed patio & the people who work there are the best. My mother is a very hard person to please & she's also a very stubborn & did not want to live in a retirement home but we knew she couldn't be alone anymore since she didn't want to live with us. The staff is amazing. They take care of anything she needs & look after her. It's very clean & they have so many things for them to do, they have a little grocery store for things they need & altho she gets just dinner they have a little cafe for other meals at a reasonable price. Just the other day my hard to please mother said she doesn't feel afraid in there & it's a nice apt.. I was shocked. She rarely says anything is any good unless she's impressed which is very rare. Pam & Deb are the best. We bought the life time care package so we don't have to worry if she needs extra help later on. It's so nice to know we don't have to worry & move her to other places if she needs full time care. You will be impressed. I checked out so many places & this one was far above the rest. We didn't want her in a huge place where she's just another tenant, this place is more homey & they know every one there. Love the grounds too. I give it 5 stars.

We could not have been treated better! Everyone from our advisor to our wonderful coordinator Anne answered all our questions and concerns, returned phone calls promptly and made our transition very easy. I love this group!

My mother has been with Harbour Assisted Living for 3 months now and my family and I have found Greg, Wendy and the entire staff to be extremely helpful, honest and loving to my mother. We are very glad to have her living there and would highly recommend it to anyone.

Juniper Village at Louisville is a comptetent, caring, and stimulating environment for memory care residents. After a terrible year at Sunrise of Boulder, which was traumatic for both my mother and my family, this has been a breath of fresh air. They are on top of all aspects of her care, have reduced the medication that she was receiving (which has improved her cognition) are and always positive about her. My previous experience with memory care at Sunrise, where I was treated as if they were doing me a favor for caring for my mother (at great expense) was so different than this. At Juniper Village they treat families and residents with repect, and let you know that they are honored to take care of your loved one. I cannot recommend this facility highly enough.

It has only been two months that my dad has been here, but the staff has been incredible to work with. Sometime the communications is delayed, but overall the experience has been great (given the circumstances). My dad seems to be adjusting well and has even said he wants to work there. This is a huge change considering the resistance to being palced in a memory care facility. He tells me that he is very happy in the facility. So far we are pleased with the cost and we have not been nickled and dimed to death. I give the facility and staff a solid A so far.

At 93, Dad needed the safety and comfort of a home and loving caregivers in assisted living. As a daughter, I wanted only the very best for him. At Harbour, I have been extremely pleased by the high level of healthcare provided by competent staff who fully address his medical issues, nutrition, daily care, friendships and overall well-being. Everyone has been very kind and supportive to both of us. The setting at Harbour is tastefully decorated and furnished, comfortable and as welcoming as a home. It deserves a 5-star rating! As a World War II veteran, Dad is one of the last remaining from "The Greatest Generation." I felt he should be given the same dignity of care in his later years that he gave by serving in the military. He has been most pleased residing at Harbour. I definitely recommend Harbour to someone looking for excellent senior care.

the staff at emeritus always has time for questions from family. they are very concerned with the residents that live there, and there always seems to be an activity planned. even if (like my mom) your older parent is against living in assisted living, this place just seems to work!

It is a very very nice community. It really is just a wonderful place. The people that work there are just overly friendly and overly helpful. We are very pleased with them and would recommend Emeritus to anyone. The staff really is what makes the community.

Juniper is so clean. The staff is phenomenal. They take care of my mom’s needs immediately and it’s a bright and happy facility with lots of lots of activities and happy people.

I think like most places, Juniper is understaffed. The administrators and staff are very nice and caring but the caregivers did not push showers if the resident refused. While I realize they cannot force a resident, they gave up too easily. They would advertise some activities but cancel them at the last minute. I did like the fact that they kept me apprised of any issues, immediately. We had to move my cousin to [community removed] for financial reasons only. Juniper is a very nice facility.

I wish they did more activities outside the facility. One night in Dec they went on a bus ride to look at Christmas lights which my family member loved. I would recommend it. We were attracted to them because they have great staff and it's a nice facility .It is in close proximity to family. It has tiered care.

My Grandmother passed on[date removed] the memory care was amazing to my family and grandmother they were very supportive and the cook [name removed. The one person that gave condolences was [name removed] know one else from the office not a call card nothing

Our initial sign up was in October but we’ve only been actual residents for two weeks. A few things that made us choose Juniper Village were the two bedroom unit size, closet space, location and value. We’ve had some small maintenance issues but nothing major so far. Residents we’ve met have been friendly and welcoming. Staff are also helpful and friendly. Food and dining experience has been good also. We’re still in the process of moving things from our old home into our new space but our overall first impressions have been favorable.

Overall, it was a good place. The lack of communication with the Director [name removed] was the biggest problem during our time there. Paying [fee removed] a month should at least entitle the family to be kept in the loop and contacted personally, not in a form letter which didn't even say why the increase in cost and the level of care was necessary. That was VERY disappointing! I talked to her nurses to find out what had changed, but none of them knew why she needed a higher level of care. They then also retroactively raised the cost of her care to charge additional money for the month that had already been paid for! The only other issue we had was one of the female dining room workers scolding us for not seating my mom at her "assigned" table. I was only yelled at one time, but it has happened 2 or 3 times to my sister and her husband. I must say that the Admissions person [name removed], the Head Nurse [name removed] and one of my mom's nurses [name removed]were incredible, extremely kind, extremely caring, extremely compassionate and a pleasure to deal with.

Like a lot of people is Assisted Living we had to sell my mothers house to finance my mothers stay at Juniper Village even though she has a monthly pension of [amount removed] It's an excellent place for your aging parents that need 24 hour assistance. It's a bit expensive, but your love ones are well taken care of. Also I spend approx [amount removed] a month via Amazon having my mother diapers, bed pads, body wash, nitrile gloves and baby wipes delivered to Juniper Village every month. Overall my mother's health has improved a lot this past year being in Assisted Living although she still continues to have short term memory loss.

Yes I would recommend to others and I have but let them know the food is an on going issue. The cost of living at Juniper village isn't inexpensive so they should do a better job with the food. Location to my home was a major factor. Also the facility is beautiful and well kept inside and out.

Overall, everything has gotten better since they transitioned their management company to Juniper in March of this year. In the six months that they’ve taken over they’ve already done a survey and have scheduled a meet and greet with the residents and the new management team. The meeting is after hours, so resident advocates can attend as well which I think is great. The cost of the apartment which includes maintenance and meals is very expensive, especially considering the cost for the level of care a resident is assessed is added to the apartment fee. It is comparable to other facilities in NJ and the area where it’s located; however, Juniper is a newer facility and nicer than the others.

Juniper is a caring community with wonderful staff. My family has been grateful for all the care they're providing to our mom. We would recommend Juniper to other families.

Everyone is super friendly. Like that independent & assisted living is mixed, not separated. There is not enough community space for bingo, crafts, cards, etc. there is no large community room.