Juniper Communities

My 80 year old mother has been a resident of Juniper Village for over 2 years now. We looked at about 4 places on the east side of Pittsburgh, and like most people we were overwhelmed with the decision. One of the main factors in the decision was that although the base rate was a little more than the other places, additional care services were less expensive. It has been a good partnership. The staff is caring and compassionate. [Name removed], the sales person, was very matter of fact and did not try to sell you on anything which I appreciated, and answered all our questions. [Name removed], the director, is very hands on and accessible and will send out voicemail messages to all contacts whenever something unusual happens at or near the facility that may cause you concern for your loved ones. Two examples that come to mind are when there were protests happening in the local area, and another time after a storm induced power outage. [Name removed] has been very reassuring to me that they will give my mom good care as long as possible as she suffers from Alzheimers, and I was paranoid about the possibility of getting a surprise notification that she would need to be moved to another facility. Another superstar that works there is the nurse, [name removed]. She is so attentive, relaxed and easy to work with. At the time we moved my mom in, the facility had two doctors that would come to the facility. We ended up using [name removed] because we needed a UPMC affiliated person, and my mother loves him. One of the things I like about Juniper Village is that it is not huge. I want to say they have something like 85 residents in a 3 floor building, which is situated at the end of a road and along a creek. It is an attractive, clean, modern building with nice landscaping out front with a sitting area out front that is used by residents in nice weather. There is no courtyard. A nice feature of Juniper Village is the number of onsite services. As mentioned the doctor comes to you. A podiatrist visits regularly for foot care. There is an onsite hairdresser. They have physical and onsite therapy available as well. They have a regular slate of varied activities that would seem to appeal to a wide audience. The activities director [name removed] is a warm and caring person. Some activities that I recall: an Elvis impersonator comes every year, they have varied church activities, movies, crafts, games, exercise classes, Friday happy hours etc. They have occasional off site field trips to places like the Frick. And my final remark is that the staff has been very nice about trying to help us keep our expenses low. They found a walker for mom when she had trouble walking. They found a wheel chair for mom when she was unable to walk. When mom looked like she needed a higher level of care, they didn't charge me until we were sure that she would need that level of care for the long term. And I don't want to forget to mention the receptionists [name removed] and [name removed] who are always very cheerful and helpful.

Our Mother has lived at Juniper Village at Forest Hills since [date removed]. We have been very satisfied with the management team, but are especially happy with the care department. All of the aides are very attentive. They are very fun, upbeat and have a great attitude. She definitely gets excellent care and attention...and they treat her like family!

Thank you to all of the caring staff at Juniper Village at Forest Hills who give of themselves each day......so my father can be happy and safe. Your unselfish care is truly appreciated!

Dear Juniper Village at Forest Hills, Everyone in our entire family would like to thank you and your staff for the kind and considerate care you have provided to our mother. It's comforting for us to know that in such unsettled times, our Mother is safe and well cared for. It is a testament to your management and to the quality of your caring staff that the community remained virus free during this pandemic. And for that we are eternally grateful. Thank you!

Thank you for all that you do. You and your staff are truly heroes, not just during this pandemic but everyday that you get up and go to work at Juniper Village. you'll never know how much our family appreciates the care you provide to our Aunt. You and your staff are the best!!!

My mother has been a resident at Juniper Village at Forest Hills since 2019 and we are very pleased with her care. All of the staff members are very pleasant and friendly. The management team is very responsive, and the communication is excellent!! They always return my calls, answer all of my questions and are always accessible. I would highly recommend Juniper Village at Forest Hills to other families who may be looking for quality care.

Both of my Parents currently reside at Juniper Village at Forest Hills. My parents had a hard time finding a community that was able to accommodate a husband & wife in the same room. Juniper has 4 apartment sizes, three of which are large enough for couples. When we first visited, we were so impressed. The community was clean, it had a nice smell, and the workers were all friendly. Since their admission, we have been very happy with the services from all of the departments... and we would highly recommend Juniper Village at Forest Hills to other families !

I greatly appreciate the care that Juniper Village has provided during my stay. The staff has provided kind, sensitive help, tailored to my unique needs. I have enjoyed making new friends, as well as being engaged with exercise classes and numerous daily activities. Juniper Village has helped me make a smooth transition into the next stage of my life!

On behalf of my family I want to express our deepest gratitude to you and your staff at Juniper Village at Forest Hills for all that you are doing for our Aunt, and all of the other residents at the community! You have always gone above and beyond with her care and with accommodating our family. We can not thank you and your staff enough for the care you have provided We are very grateful that our family decided to place our Aunt at Juniper Village at Forest Hills. You are all in our thoughts and prayers.

It was a great tour! [Name removed] was very helpful a s thorough in answering all our questions. It will be a great fit for my aunt.

As the daughter of the resident, I have to say that A Place For Mom was invaluable in helping us find a great community for mom to move to. I happen to love the facility,. It's always clean & there are absolutely no odors, meaning the residents are being well taken care of. I've eaten there once with mom & found the menu to have varied multiple items & main entrees to choose from & found them to be delicious. Mom, however, is a picky eater, not into making sure her choices are the most nutritious combination & at her age, her ability to taste food is impaired. Consequently, her doctor & I had to have a talk with her about how little she's eating, which meals she's skipping & her snacking in between meals with junk that's impairing her appetite when nutritious meals are soon to be served. I've spent time in the common area just observing people & find that there's some activity that multiple people can participate in almost continually up until bedtime. I especially like that because it encourages residents to get out & get to know other residents. Unfortunately, mom isn't the most outgoing person, is socially awkward at best & ever since her TV was finally delivered to her new apartment she's making absolutely no effort to get out of her apartment now. I'm going to have a talk with staff to see if they can work with her on that because after losing all her friends at her last situation (not leaving them behind; they've all passed away), she really needs to put herself out there to make some new friends. She does have a table mate at dinner time (assigned dinner hours & table, which I'm not sure I like the idea of, but it's so busy at dinner time I can understand why they have this policy. Breakfast & lunch are open to choose tables & table mates) who is also blind & seems like a very nice person, interesting, too. I wish there were maybe other people at their table, too, though, as the conversation between just two people gets old after awhile. She does appreciate the aides who attend her & help with bathing & the nurses that make sure she's getting her medications into her mouth (as opposed to falling on the floor, which she has a problem with when self-administering at her last situation) & on time. I also appreciate that they do her laundry & change her bedding once a week or if needed more frequently. The executive staff was great to work with & the front desk receptions are angels, as are the other staff helping people get around, helping in common areas & at meals. She even ventured out on a shopping trip (which I've told her not to ever do again since she's at risk of falling) & the driver personally went with her around the store & helped her find the items she wanted - never leaving her side. I happen to know how exasperating it is to go shopping with her, as she unrealistically wants to shop in the order of her list, not per the store layout, & it takes forever to explain what's available, as she's also deaf & won't even cotton to getting hearing aids. I've told the staff numerous times that they're really special people to put up with what they experience all day, every day from numerous people like my mom - I truly don't know how they do it. Mom isn't a Susie Sunshine, more like a Negative Nelly or Debbie Downer & a big complainer - very negative, so difficult to deal with. I admire & applaud the staff, most of which have been employed there for many years, which speaks a lot to how wonderful they also treat their employees. [Name removed]at a Place For Mom deserves special credit. She was a big support, even just calling to see how my mom & I were doing while she was recuperating from an illness, which was the impetus for the move to Assisted Living. And was so dedicated & diligent in helping us find the perfect place for mom. I thank you & especially her for all your help.

Juniper Village has far exceeded our expectations for my father. The number of activities, outings and social events are incredible. The staff and community of seniors are so nice to him and he truly enjoys the quiet beautiful setting. He walks 2 miles every morning on the walkway throughout the community and enjoys sitting on his front and back porches. He loves the outings (especially the ones to get ice cream). We are so thrilled to watch him thriving at this stage of life!

We toured this facility and were blown away with the cleanliness, kindness of employees, attention to detail, and knowledge of staff. We feel so much better knowing that when the time comes, we have the perfect spot to place our aging parent. She will love the warm and caring environment that awaits her at Juniper Village.

We placed my grandmother here when we noticed she needed more assistance with overall care due to her Alzheimer’s and Parkinson’s. We were thoroughly pleased with her care. The staff were amazing and her quality of life was better. I couldn’t have been more happy to visit my grandma with my kids here.

Juniper Village is wonderful. My great grandmother lived at Juniper for many years. She recently passed away and thankfully she was able to do so at what she considered to be her home. And she was right! The care she received while living at Juniper was amazing. You can train staff but you cannot train them to care the way they do at Juniper. I would recommend Juniper to anyone who wants a loving, caring place to take care of their loved one

I visit Juniper Village routinely and see first hand the warm caring environment provided for the residents. I’m my profession, I have the opportunity to visit many senior care homes in the area. I highly recommend Juniper Village of Mount Joy!!

My mother's quality of life increased tremendously once she moved to Juniper Village. Her physical health was monitored and managed by the nursing team. That peace of mind was our primary reason for seeking care. In a very short time we saw her mood elevate, she spoke of staff and other residents as friends, and told us about the activities she had taken part in. We observed how the staff treated and connected with the folks that live there, as well as their families. It is a pleasant place surrounded by people that care for one another. We have no regrets!

Mom has lived here for over 2 years. Staff is always friendly, patient, accommodating and positive with all residents. Facility is welcoming to visitors and guests. Food is nutritious, appealing and tasty. Activities are varied and residents always encouraged to participate. I'm always contacted if there is any concern or change in health status. I'm very happy with Mom's care here.

The facility with its incredibility large outdoor area sold me as the best place for my wife, the food and activities make me know I made the right decision and the quality of the staff reinforces that decision and allows me to have peace of mind knowing she is well cared for.

Excellent all around!