HumanGood

Cleanliness of facility is most liked. Value for the money least liked. Unfortunately they did not provide hospice care so we had to move him. Would recommend if the patient is able to be somewhat remote on their own. My dad was in memory care and it seemed better that he was able to move on his own. Would not really recommend if patient is in a wheel chair.

This place was highly recommended by my accountant, who has many clients in TLG, so she knows they don't do funky financial stuff (unlike Forum). My mother stayed here from age 89-93, 2017-2021, in The Lodge. She had good care, and on the 2 occasions after a hospital stay, she was able to recuperate in a rehabilitation room just down the hall from her apartment. That was comforting. I did not like the people I dealt with before she lived here - the Marketing and Financial people, putting up surprise roadblocks at the last minute before she moved in. She paid about $[removed]/month, but no entrance fee. I want to thank [name removed], who helped me with the CNA LTCI paperwork. Unfortunately she abruptly quit in 2021 and the person replacing her didn't know what he was doing. But dealing with LTC insurance is hard, so I cannot blame him. I hope they rehired someone competent. Anyway they took care of my mother well, she was happy here.

The place is nice. The staff are friendly and nice. My loved one is very happy here. Anytime there has been an issue they have addressed it very quickly. They are understaffed like everyone else currently. They are doing a good job at caring for my loved one. They are options for meals for the residents. The staff to staff communication could be improved.

We chose The Mansion because it was close to where we live, it is very clean, and staff is caring. They offer a lot of activities if residents are willing to participate. We also had a recommendation from a family member who had a good experience here. Overall we are very pleased and would recommend them.

Overall very well. The communication from the leadership to the family members is lacking. It would be nice to see more phone calls each week or every other week with status updates on our loved ones, or even an email. They had a trivia game going on and a singing game when I visited. I was very impressed with the fact they had age appropriate music for the residents.

After living in Bucks county for the past 20 years, I made the decision to seek a more supportive living environment. I am a social person and thankfully, in great health, so I wanted to find a community that had opportunities to be active, while at the same time I could feel supported and cared for. Not only does Spring Mill Pointe check those boxes, it is also situated in a truly beautiful setting, and is staffed by incredibly kind and friendly people. I moved to Spring Mill Pointe in February of 2020, so I was barely here for a month when COVID-19 changed all of our lives. It is such a comfort to know that I don’t have to worry about going to a grocery store or visiting a doctor’s office or even a hair salon. I am deeply grateful to have found a home where my comfort, and health are important to me. I am thankful full that no residents have contracted the virus. This is evident that Spring Mill Pointe is truly a safe place to live. At this stage in my life, I can’t imagine a better place to live than Spring Mill Pointe!

Very nice. Friendly people. Apartment is a good size. Nice finishes.

Very nice, but expensive

spacious, secluded, nice views

I toured here when looking for a place for my Mother-in-law. It’s a brand new facility and they were like space age, almost. If you wanted to know what’s going on with the menu or the activities, or if you wanted to know what the latest news around the community was, there’s a touch screen you can go through that’ll sow you everything. There’s even kayaking. It seems like the residents there are very active. I learned that in order to get in, you have to buy-in but you get 90% of that money back if you decide to leave. We had a really nice introduction, but it felt like they led us astray by not telling us that upfront. We went for our tour at the end of the meal, I think, so I couldn’t tell how wait staff was. The woman at the front desk was very nice and very cordial but we didn’t see anyone else other than the salesperson. They had a quilting room that we saw too. They really seemed like they were great, you just have to be careful because it is newer so they may have a few kinks to work out.

We love the park-like space and greenery at Westminster Gardens. We enjoyed the people we met and the food we were served there. The atmosphere was extremely casual and relaxing--like home. We would prefer to community that offered all levels of service. Westminster lacked a skilled nursing unit. They used the facility of another retirement community about a mile away. We want everything available in one place.

My mother has recently made the move into this community and so far we have no complaints of how things are going for her. The staff are all friendly and have made sure to accommodate her needs to the best of there ability. She has had no problems about the meals and enjoys participating in some of the activities with the other residents from time to time. Overall we are pleased and would recommend it to anyone.

I had a good tour of Spring Mill. The person that took me around the place was very friendly and knowable, It was a nice place, but just not the best fit for my mother.

Very friendly staff! They have many activities. Exercise classes are offered but my father is in assisted living so he does not utilize them. They do offer movie showings, which he attends. He has expressed that the food could be better.

I liked the people we met during our tour. The community was clean. We did not choose this community as my mom decided to not move to this state.

My tour was okay. The community looks very clean. As I looked through the community, it seemed to be pretty quiet. I also did not see many residents during the tour.

My father in law is doing pretty well here at this facility. They are taking very good care of him and his needs. The is facility is well maintained, they do a very good job of keeping everything nice and clean. All the staff has been great. They have been very helpful and accommodating. There are activities offered, but he prefers to chat with the other residents. The food is very good. We know he is receiving good care and I would recommend this facility.

I think that they do a lot of things well, and the residents themselves are friendly and they made my mom feel welcomed. A couple things where they might fall short is that they have a friendly bus driver, but it's difficult for the residents because you have to let them know far, far in advance for like a five minute ride, so transportation could improve. Overall I think my mom is very happy.

It has a very large campus, with about 300 residents. The food here was pretty good. They had a trained chef here. They did have some theft here but they called the police and dealt with it right away.

Things are going fine here at Regents Point. I don't have any major complaints. They do a fine job. Nobody is perfect, I give them a four.