Homestead Village

Improve on keeping the public area including the restrooms clean. Improve on communications. [name removed] does not share messages with the leasing agents. Enjoy the coffee cafe! Enjoy the music in the lobby! Am glad we have a pot luck dinner every Friday. It's nice to enjoy breaking bread and socializing with fellow residents. Would appreciate a resident's information guide that includes the rules of the complex. Examples: I hear the laundry is closed after 9:00PM. Residents complain about the noise. Is there a quiet rule in place? Include the phone numbers and hours of the shuttle bus services offered by the counties and the city in the resident's brochure. Include hours of 1) the leasing office, 2) the main doors into the complex, 3) instructions on how the resident's portal works as well as its url. What are the evacuation guidelines should there be a fire? I see there are gaps in our apartment doors for smoke to come into our apartments. Does that meet fire codes? Will that be resolved soon? Why are there no grab bars in the showers and by the toilets? That is a safety hazard for senior citizens and is open to litigation. Please consider installing grab bars in apartments and the public restrooms. Suggest the carts in the trash room be sanitized and sprayed for odor control. The smell of garbage in the trash room can be overpowering even though the carts are emptied regularly. Suggest the carpeting in the three apartment floor corridors be cleaned regularly or replaced when needed. The stains are big and heavy in some areas. It's neither a good look for showing the complex to new tenants nor for the morale of the tenants. Suggest masks be available in the leasing office for the health and safety of disease control with Covid and/or another virus is rampant. The health of both residents and staff should be a priority in the complex. So appreciated the beautiful holiday decorations. The leasing agent went out of her way to make the lobby festive for all who live here!

The no closet space has done me in!! I have out grown this place.

Love my apartment. However, a few different floor plans are available but was not explained. Also additional charges for view 1st. 2nd or third floor charges and apt on corner of building not fully explained until you picked apt. Only utility you pay is electric, everything else is in rent. Building is not very secure. No mgr on site and sometimes door are not secure. Fire alarms go off in the middle of night for no reason and last a few minutes to a few hours. Not what I would consider active 55 and over. Aides, therapists and caregivers in out out all day. Very few residents participate in any activities.

Lots of drama between residents, services promised were not offered, residents ran the activities so cliques were formed.

Homestead Village of Blacklick is a very nice community but a lot of hyped notifications that is not there. Based on the experience we have had so far, we are not sure if we would recommend them. Everyone is different and it depends on what you are looking for

We thought it might be better than an apartment complex. It reminds me of a college dorm for 55+...cliques, gossip etc.

To Whom it may Concern, we really enjoyed out stay at Homestead Villiage, but getting our X,XXX [amount removed] security deposit back, has been a real challenge. It is now over 30 days and we have not received a status on our deposit. We are senior citizens and live on a fixed income, this is ridiculous.

The building is beautiful, but not kept up with cleanliness. Residents are very friendly. Manager and staff not so.

There's no dining, and no formal activities. It's newer, clean and safe.

Rating them a 1 (one) on all categories. Plan to move at end of lease. Grade = F. They have a "I don't care" attitude. They take care of complaints and requests that are demanding by posting an eviction notice to move out in 3 days or desist and cease to my door. Management is mean. Everything. Place is so dirty in common areas. Public bathrooms are disgusting to the point I no longer use it. I go to my apartment now. A big pass. Management graded an F.

I moved into this place on [date removed] and it has been a nightmare ever since. DO NOT MOVE YOUR LOVED ONES IN HERE!!! Let's start with an uncaring manager and regional manager who thinks that people with health problems, in wheelchairs, walkers in their 70's, 80's, and 90's should take their boxes from move-in all the way out to a dumpster instead of putting them in the garbage rooms in the building. Would you want your loved one to be made to do that? She doesn't care, doesn't answer phone calls, and when you speak up about it she will cry and say she can't take it and hang up the phone on you. It's all about your money and getting you in here and then you are treated like crap. Actually, show your loved ones you care by not putting them in this awful place. The new manager is rude, and tries to bully tenants but when she gets called out for her BS then she cries and says she can't take it anymore. It may have been great when [name removed] was here I wasn't here then, but with [name removed] its awful