Holiday by Atria

staff are helpful and friendly food is o.k. residents are friendly for the most part

My mom lives here in her transition from Florida. It is at a good location that will allow me to check on her to or from work/church.

The one thing mostly complained about is the menu. They try way to hard. My mom and most of who I talk to would like a plain meal not the fancy names and sauces. They would like plane mash potatoes not covered in cheese and cream. They complain that there is sause on everything they are told they can order it on the side but most do not want to cause trouble. They have fancy names and if they do not know what it is they take a sandwich instead.

Pretty good experience. We have tried both a studio and a one bedroom unit. The building is kept pretty spotless. Evening meals have recently become a bit less impressive. We have not used any individual services at this point. Overall we would recommend Sherbrooke Heights.

Lovely family like staffing & atmosphere. The majority of the staff are pleasant & helpful. They encourage family visits, even to dine and frequently decline the meal payment. It's a very clean & well maintained facility. There is a wide variety of meal plans and the food was very tasty. The housekeeping staff is awesome and are very efficient and do their jobs well.

spacious rooms, entertainment, activities, shuttle, emergency string in rooms.

Small facility with great staff to resident ratio. Needs better lighting. Rooms do not have private showers. Super nice staff.

Different style facility - lovely location - comfortable again could see my dad here. My only concern is that he may feel he is too far from family but that is a problem we can work around.

I scheduled my tour on a Wednesday morning -- that's field trip day so between that and doctors appointments, I only saw one resident while I was there. The "alcove" apartment has a very efficient use of space. There are two stories, rather than three, and two elevators, so no rush hour waits at meal time. Although there are no balconies, there are raised beds and ample opportunities to garden. The dahlias and tomatoes grown by the residents were huge! Food is served here, rather than buffet and there are three meals a day, with fruit and drinks available. The main meals are nutritionally sound and residents have ample choices. With the exception of my tour guide, who could not have been nicer, the staff were pleasant enough but did not really engage. There are activities, and residents are driven to Washington Square or across the street to a community pool. Both Edgewood Downs and Rock Creek are owned by the same company and are located on busy streets, making them easy to find but residents will have to walk a few blocks to a residential area to really have a nice walk -- there are walking groups though, so security isn't an issue. Edgewood is next to a school but the backside where buses park is closest to the apartments so noise is not a problem. However, morning and afternoon pickups with traffic and honking might be a turn-off for some. Where this place shines is the age-in-place the a la carte menu of options, that are discounted because the third-party provider is on site, allowing residents to stay much longer than they might otherwise. Like the other places I toured, there are games and activities that could fill a person's days from morning til night, and a well-thought-through library. Both staff and residents stay a little longer here, which strengthen the support structure.

Seemed like a very nice place but just did not the the right mix of activities for my mother-in-law.

My daughter and I met with [name removed], a resident volunteer was covering for the gal who normally does the tours, as she was on vacation. We got a comprehensive tour & general price guidelines but I left wanting to know specific availability & pricing, which he didn’t or couldn’t give me. However, my brother also visited and had a tour; he was able to get specific pricing and availability.

Lovely property and nice grounds. No stovetop in kitchenette but studio and 1 room apartments were very nice and had an outdoor porch space. Second/Third floor apartments are most reasonable in cost. Seemed to have a nice balance of activities planned. Dining room was pleasant. Hair salon on site. [Name removed] was very helpful during our tour.

We thought the facility was wonderful however it will not be on our list as we require aging in place care.

Lovely place and staff. Not what we were loking for but for others it could be the perfect fit.

Lovely place and wonderful staff. Our only concern is the safety issue if there was any emergency and not living on the main floor.

Absolutely caring community - both staff and residents! Very homey feel. Fairly quiet at 11:00am but the residents I met were very pleasant. Very informative tour and great to also speak with the person working with the separate home care staff, located within the building. If it were closer to where I live I would highly consider this for my mom. The only reason I don't give a 5 star is due to it's urban location - no grounds to walk around, just an inner courtyard and 2nd story balcony.

The dining room is gorgeous! Staff I met were friendly, seniors seemed to be moving about and enjoying company. Very clean and tidy residence.

Really nice place. 3 month lease you begin, then month to month rental. Residents we met were so nice and happy with their environment. They look out for each other. A lot of different community rooms/spaces to spend time in. Nice courtyard. Transportation provided to appointments and shopping. Mom is going to give it A try for 3 months to start.

There was nothing really wrong with this community. The setting and outside space was great. The staff was friendly and were very accommodating. The size of the apartments were larger than other places and the whole facility was very bright with natural light. I just felt the community was older and a little less active as well there was no assistance at night if needed.

This is a 15 yr, old building, and is a sister (or brother?) property to Crystal View Lodge, same retirement group. They have the same Nursing care which is out-sourced but on site. Residences are to purchase their own health care packages . Have a very independent fun, active group, strongly promotes independence. Very open to new activities. Red Seal chef and food looks awesome! Strong sense of community and like to do community related activities (creating sleeping mats for doctors without borders to leave at whatever country they visit). Just painted the outside of the building. Looks fresh and inviting to visitors. They have created an Ambassadors club who help new or old residents get use to the place and help them with questions or issues. What a wonderful idea! Doctor on site and has a nearby clinic. Has a beautiful gazebo and patio in the back, with a 1/4 mile walkway around the residence. Close to shopping, no pool on site but has access to Walter Baker centre. Pet friendly. NEGATIVE: While senior's love to wander when on an outing, and it does take time to round everyone up to get back on the bus, they prefer to keep their residences together and contained which makes it easier to keep track of them. Therefore some outings are not planned (Ie.tulip festival)