Harbor Retirement Associates LLC

My father no longer resides there because of the heavy increase in rent (8-9%) and he could not afford it any longer. So I don't know that I can fairly answer that one objectively. It is friendly atmosphere with a wide variety of activities. The staff is very kind and always helpful.

My mom moved into a lovely apartment at HarborChase 3 months ago and already everyone knows her name and greets her warmly when they see her! I'm relieved to know that she's got staff to help her 24/7 and that, otherwise, she can be independent and make her own schedule. Housekeeping comes weekly and the entire building is maintained beautifully. Staff is also approachable and quick to help in any way when I have a question. While it's a challenge for her to be in a new community, she's starting to find new friends at mealtime. When I visit, I sometimes eat in the dining room with her ($[fee removed] cost to me per meal) and I find the food adequate. My only real suggestion is that staff be more consistent with wearing name tags. It's impossible for my mom to learn names without seeing the tag because of memory issues. And I think it helps me, too, to learn names. That said, I'm extremely impressed by the director and the sales director of HarborChase along with the front desk staff! Thank you!!

Naturally, we were not sure how our mother would, at 88 years old, transition from independent living to assisted living. However, she has done wonderfully. It's hard to understand just how lonely our parents can be when living alone and losing friends, family and even pets. As a member of the Harbor Chase family, she is treated with great dignity and respect and has made so many friends on both the staff and among her fellow residents. We live 5 minutes away, but sometimes she has trouble fitting us in for a visit as a result of her wonderful meals and activities. We all wish that our parents could remain independent forever, and it's very difficult when they/we realize that they may need help with life's tasks, but we now know that there was nothing to fear. She is very happy and feeling safe and loved. We are very grateful.

All of them a 5 I was really please with the exceptional care, the food and the whole facility and I have recommend the community to other families. It was wonderful to not be worried or stressed about my father's care. The staff there took care of everything. From the move-in, to the transition to Hospice, until his passing. It was handled by a friendly, caring, professional, well trained staff. The facility and my father were well taken care of. I would highly recommend them. We really appreciate all everyone has done. Thank you so much,

Admin trade staff is wonderful. Other people might want to know how well they coordinated with hospice so that my dad could stay in his room and not be transferred. We were only there for 2 months before he passed

The care services were not needed and our loved one did not attend the activities. We only used the facility for 2 weeks or so we can't really evaluate the value for cost. Yes, we would recommend HarborChase of Branford to other families based on the experience

Everyone was very helpful and very pleasant. Harbor Chase was a fabulous place for my mom to spend the last months of her life. She loved everyone there and they loved her.

Beautiful facility. Great staff. Good food. Fun activities. I would recommend to others.

Very friendly, activities are great. People become your family.

5 for all! They were superb. The staff is friendly, helpful, and many have been there for years, which says a lot for the staff there.

They consistently went above and beyond. All categories are a number five except for food, which is a number four. The staff was very accommodating to our families needs and was responsive in regard to any concerns or issues that came up. The charges were transparent, and the staff was always willing to update us on any changes. The staff consistently went above and beyond to help the transition and to make our family feel like a part of the process. absolutely high-quality and superior as compared to other facilities that we have toured and or had personal experience with.

We couldn’t be more happy with Harbor Chase and the care they give all their residents. It’s definitely one of the top care facilities around. The staff, activities, food, medical care and overall management is definitely above average. The memory care staff is exceptional and if Harbor Chase isn’t on your list of tours, it should be. You won’t be disappointed!

My mom has been at HarborChase at Riverwalk now for two years. I cannot praise the staff there enough for the excellent care they give mom. My sister and I are there daily and I am always amazed as to how friendly and loving everyone is. If you are looking for a family environment, this is it. Excellent choice for Assisted Living.

I'd say Mother is happy there - so that makes me at ease & happy too. Friendly staff. Fantastic food. Fun activities.

HarborChase offers a beautiful, upscale environment with great amenities and dining. The staff is warm and welcoming, and the activities keep residents engaged. If you’re looking for a senior living community that feels like a resort, this is a great option!

Harbor Chase has been great. They truly accommodate little niche requests from the residence not only has [name removed] settled us in, but he’s also stayed in contact with me to keep me updated with how my hands been doing and the nurses at Harbor Chase are wonderful if anything happens they always keep me informed and I typically hear from them before I even hear from my aunt.

I looked at six memory care facilities in Naperville area for my sister. All facilities were good, but Harbor Chase had a good welcoming feel. [name removed], Mr. Hospitality, very accessible, gave me tour and answered all my questions in straightforward manner. Memory Care is on first floor, has great layout for resident socialization. All the helpers, nurses and director are very kind and helpful. Food is excellent and best place comparison price wise. My sister is much happier here than her previous facility. We are very pleased with the facility and care.

HarborChase has always been a wonderful community, but the new management team has taken it to the next level! The staff is more attentive than ever, communication has improved, and there’s a renewed sense of warmth and energy throughout. My loved one is thriving, engaged in activities, and truly feels at home. It’s clear that the new leadership is dedicated to excellence, and we couldn’t be happier with the care and experience. Highly recommend!

All categories are a 5 but the dining/meals is a 3-4. I have reviewed issues with them and they are being addressed. Hopefully they will be resolved. Yes, I would recommend this community to other families based on the experience I have had so far

The staff will go out of their way to make sure my loved one is comfortable and taken care of. They will answer any questions promptly and my loved one is beyond happy