Grand Lifestyles

The food is wonderful there. The place is very clean. The care is okay, but I think it could be improved. The care could be better. The communication with the staff has been good. I would recommend the Concord Place. My overall rating of this facility is five stars. Overall, it has been a good experience there. I can't rate the activities because I'm not sure about that area. It is not applicable.

We're happy with it and she is happy with it and they have a lot to do. They keep her very entertained and they will call you if there is any kind of problem. They are just very friendly and she has so much to do there and she loves it and I feel that she's safe there and she likes it. And price-wise it is good too.

We chose this facility for my dad because of the round the clock availability of medical personnel, if he were to need it. Additionally, when he runs out of money (private pay) we were assured that this facility will help us access his veteran benefits as well as Medicaid. Therefore, he will not have to move. At the age off 88, this stability in his living environment is very important. The staff at Victory Centre are caring without being patronizing. They seem to acknowledge the unique needs of each resident. Communication with family members is excellent. The facility offers activities all day long that focus on social, emotional as well as spiritual needs. My dad asked us to help him find supportive living because he was lonely, missing his wife of 59 years. Since moving to VC, he is more conversant, has a better appetite (food is great) and seems to have more energy. It's been a little more than 4 months, but so far dad, my siblings and me are quite pleased.

It was a good place for my mom. Overall experience is good loving staff and a good clean community. They kind of take you in like its your home.

What I like about Concord is the same person everyday of the week. Food is very good. We are very happy with the Concord. People are friendly and there are many activities to choose from. It is neat and clean.

I cannot adequately express my gratitude to the staff at Waterford Estates. From the first interviews with Kelly and Katherine while taking the tour of the facilities to the outstanding dedication of the 4th floor nurses, Taryn and Jen. Everyone on staff is always greeting residents and visitors with a cheerful smile and provide whatever assistance is needed. My mother has had a number of health issues since becoming a resident and the quick attention and thoroughness has been nothing less than extraordinary. They never hesitate to take immediate action for her well-being and are diligent in contacting me with a status update. The patience and professionalism of her day-to-day care-givers is outstanding. During several of my visits, i have been greatly impressed with the quality and nutrition of her meals. The various activities provided for the residents is equally as impressive. I can offer, without any hesitation, my recommendation for Waterford Estates.

After searching several retirement/assisted living facilities I spoke with a gentleman at Concord Place. He answered all of my questions and invited my mother and I to come visit, tour the facility and have lunch. We had lunch, spent quite some time speaking with the living coordinators as well as some of the residents. My mother has been living there for three months. She loves it. There are so many activities and she is making meeting lots of people of making friends. The food is great and my mother loves her nurse.

He is just loving it. They treat them like kings on the Veterans wing, and it's more homey feeling. You have three good meals a day. They have a sliding scale for the veterans and the assisted living. I have been very impressed. They are able to accept pets. It's like a huge hotel, with a swimming pool, and huge big dinning room, a chapel, it has everything, and there are tons of employees. They have movies a couple of nights a week. The only drawback is it's location, it's in a highly industrial area, and there is a lot of traffic. This is a place that if I had to live there, I wouldn't mind it. They have some transportation, even an indoor garden area, where they grow some of the fresh vegetables that they eat here.

Everything is working out pretty well. It's clean and the staff is friendly. I don't really have complaints about the food or anything else right now. I would rate them highly at this point.

Bobbi was very helpful and informative of our journey and the process. Gorgeous facility that was so tailored to the age group. I felt like I was in an elegant old hotel/resort. Beautiful, clean, and friendly staff. Will be following up here!

I like them because they are pretty reasonably priced and convert to Medicaid or Medicare after. They are willing to work with you and seem to be genuinely concerned with the residents. My biggest complaint is that the doctor doesn't follow up or call me back when I leave messages.

They are doing okay, any concern we have that comes up gets addressed right away. It's clean, and the staff is pretty friendly. They are doing a pretty good job.

They are doing a very good job. It's very clean, and the staff is friendly, and efficient. The food is good, we are very happy with them. My only complaint would be that they need better elevator service. They have three elevators, but they really need four.

We could not be happier. The staff is always friendly, helpful and responsive. My Uncle is very happy in his new apartment. The dining room is lovely, and according to my Uncle the meals are delicious. I have joined him for a few and agree. It is so nice for him to have people to talk to and things to do in this incredibly supportive environment. The medical assistance is billed separately from the rent - and it is necessary only to pay for the assistance actually needed that month. This saves money and helps my Uncle maintain his independence. We were very lucky to find Waterford Estates. I wish there were more caring homes like this in other suburbs.

Looked at many senior facilities, but when I saw Victory I knew I found "home." The staff and residents are helpful and friendly. I also have my dog--Teddy living with me.

As of the end of September, I have been a new resident here. I haven't been as happy in many a year after residing at a 55 plus in Sarasota, where I lived for 33 years, where I didn't own the land. And when I left in early June, my rent monthly was $1,000 per month and as of 1/1/15 no doubt more. Here I have met so many friendly people. I have attended so many activities that 7 days per week I keep very busy. All staff and workers are excellent. I have all my meals and the food is delicious! I would refer to all my friends in Florida or anywhere. This is the best place to retire here!

After a lifetime of being a work-a-holic, it is nice to be able to relax in an atmosphere where my needs are taken care of, walking around the property, enjoying the sunrises and sunsets with no buildings obstructing my view.

I've been here for 13 years and am still very pleased. The staff is wonderful. The food is almost always A+. Restaurant menu can be ordered from. I get help whenever I need it. Thank you all!

What a great experience. The staff is wonderful. Everyone is incredibly friendly and wants only what is best for the residents. It's new (in the past 10 years) and is very well maintained. Lots for my parent to do. Everyone has been very accommodating and kind. I feel so extreme knowing my parent is with the group. My only concern was the smoking by the front door. It was off putting. And I don't notice it every visit but it's been a few times. But even with that I am as stress free as I can be with my parent in a safe environment.

The Waterford Estates is a lovely facility. I'm pleased with the cleanliness of it. The staff is wonderful and does a very good job of providing care for the residents. I was very pleased with the admissions process. My loved one is very happy with the many activities they offer, and she really enjoys them. I have no complaints. I'm very satisfied overall. And I would highly recommend The Waterford Estates to others.