GenCare

Everything has been great here! My loved one is very pleased with how helpful they are! I knew it would be good, but I didn't know it would be this good! She's extremely plased with the staff! The activities are good - they do church outings and sewing activities. For the most part, I haven't heard anything negetive about the food. We really liked this location because it's near my work and home, but we also really liked how comfortable she felt there. The environment is comfortable and the director was exceptional!

I am from out of town but looking for a place for my father. I really liked this place. The staff was friendly. They had cookies at the front desk just like at some hotels. The rooms were large.

The overall staff is friendly especially the general manager and the marketing manager. It feels more like a hotel then anything else. Mom hasn’t complained about the food either.

By far the best we've seen. The three stage approach is even better than we anticipated. They also offer an assessment without condition to our 'deposit' - a free service so we know the best placement and care package to start. This is very helpful when trying to plan for a changing budget. Emeritus provided us a printed price list for their base rents and care levels - not provided by Auburn Meadows. Emeritus also offered us the option to use my mom's long term care policy. We have been referred to their partner - Elder Resources Benefit Counseling - who can help us understand her policy and how we can best communicate beginning a claim and helping my mom receive the benefits from a policy she's paid so much $$ into. There seems to be immediate openings both in the assisted living and in the mid-way group. There was no pushing us to decision which we appreciated. They were good about communicating 'we are moving at your pace'. We have decided to schedule the assessment this week and we hope to make a decision soon at either Emeritus or Auburn Meadows. But feel very comfortable with the options we've seen to make a decision for my mom.

Loved it - the place, the people, the food, and the program. I can see Mom living here if she can get past the smoking issue.

My mom has been here for over a year. She has been treated well, always looking out for her safety and well being. During the pandemic always taking care of the cleanliness and making sure she and all the residents are safe. We as a family are so greatful to all the staff and administrators for keeping our mom safe and cared for. So grateful happy Thanksgiving !

We toured this beautiful community. The staff was nice and caring. We did like that they had a lot of different type of care. We liked what was offered with the menu and the activities. We think that this would have been a good community for us to move into. They did not have the type of care needed. Families might want to tour this community for the care of a loved one.

Mom is now a resident at Madrona Park. She is meeting new people and becoming settled. The facility is cleaning, the staff is friendly and helpful, and we are happy with the care services and daily activities. My brother is handling the financial piece, so I'm unqualified to address that question.

I really like this place when I toured. I almost moved in but the location was not very convenient for me. I have to go to Seattle with the VA ad that would have been too much of a struggle with having to go through traffic and busses. Other than that, I really did like everything about this community.

Our Mom has only been at Madrona Park for 3 weeks, but she has settled in very well. The caregivers are very kind and compassionate. They have involved her in daily activities, which she wasn't doing before. We are very pleased so far.

The community is a whole seem to be a fantastic community. While my grandmother was there, she made several friends both staff and resident. I never saw any problems with cleanliness of the community or facility. The staff was always very nice and when my grandmother passed away, they were very accommodating and understanding in the time that we need to get everything cleared out would I recommend scriber gardens to other people if they are entering as independent living and don't need assisted living, then sure, in terms of assisted living they were always understaffed and the amount of extra money that had to be paid for the assisted portion doubled the amount that we were paying for the facility.

Laid back, relaxed atmosphere. It was clean and cozy with friendly staff. Very happy with the experience! I would absolutely recommend to others.

The residents clearly had a genuine appreciation of each other. They were happy with the activities, their apartments, the food, the caregivers, and the location. The common spaces are brightly lit and enthusiastically occupied.

The team there are great. They are engaged and feel like they are working for the residents. It's an older facility so you don't feel like you're at a resort, but the energy in the staff and residents make to for it.

If you're going into the facility for assisted-living be very careful because the sliding stale for just an assisted living can and will very easily double the cost of what you're expecting. I signed my grandmother up at a rent of [price removed] per monthly charge is over [price removed] and that is why I answered with the money at such a low level.

The residents are super-friendly on the whole. It is impossible to have a ride in the elevator without a welcoming greeting from someone. The facility/staff are mostly accessible and responsive. It varies with the individuals. The person ([name removed]) who talks to possible new residents is excellent. Above and beyond. Same with the general manager ([name removed]?). The desk staffers vary depending on their personalities, from great to adequate. The Assisted Living director is A+, but overworked and not always immediately available. The dietitian never responded to my note--but did she get it? This all sounds just like real life, right? On the whole, Landmark was a good recommendation on your part and a good decision on our part. Overall, we feel like we made the right decision.

Seems like there's been some front desk turn-over, not sure why. The food is ok, but on my tour it was described as "farm-to-table" and it is more like almost average diner food. The hallways, particulary stairwells recently are looking unvacuumed and kind of shabby. It's still a relief to know that help is a button push away, and that she gets clean sheets and housekeeping every week. She also filled.out an extensive questionnaire about her interests, but that info was never used to connect her to others in the community who might share similar interests. Her new friends circle is pretty small (part of that is on her, she knows, but also she feels the community could do better with a newsletter, or a bulletin board...some way for those who maybe eat on different schedules to find each other (if they don't participate in the other scheduled activities).

It is a learning curve putting your parent into memory care and one that my siblings and I did not look forward to but it became 247 care. We felt Gencare was a great match for Mom, nice directors with a smile when we visited and lovely garden area, that in spring Mom will enjoying. Mom has had some medical issues that has been a little bit of a challenge, to get her signed on to the Home Doc and evaluated and obtain prescriptions. There are some issues with communication and follow up, this is all new to us and Mom adaptated to her new eenvironment had not been easy for us or staff, part of the learning curve. I was hoping there was some type of documentation that could be accessed for family members so we can check on daily/weekly updates without calling staff and taking up their time. That being said, Gencare Corp.has reached out to me to discuss further about our concerns. My siblings visit at all different times of the day during the week so we probably have more concerns.

Lovely walking path around the building. Well-kept grounds. Nice windows/views from dining room. Seems like quite a lot of staff turnover in kitchen since Feb, including with serving staff. Food has been really variable. Was touted as farm-to-table, but there is a lack of farm-fresh that I've seen. Very bland, commercial type cafeteria food. Salad bar is half canned things. Also, dinner service ends really early...6pm. That's tough for some folks (including my mom, who's had dinner at 7 or so her entire adult life).

It was good. They probably watched out for my dad more than they needed to before his dementia got so bad that he needed different care. The people were very friendly. I would recommend it to a friend.