Franciscan Communities, Inc

Their process of talking with people on the way in, was very attentive and caring. We haven't experienced anybody along the way, on the way in, or while my dad has been there dealing with any kind of curveballs (like receiving Amazon packages), who's been nothing but terrific, cooperative, caring, and attentive. I would recommend Mount Alverna Village to others, and I've been vocal in sharing my feedback on social media about their community.

The intake staff and process was very good, the direct care staff was very helpful and knowledgeable. We did have to inquire on somethings, somethings were not initiated on their part but overall it is a very good facility and based on the experience we had we would recommend them to other families

We think our friend is getting good care there, and they're getting her settled in well. There were a few glitches when they first started out because they were so new, but everything seems to be under control now. The staff is good, so that helps. I would recommend them to others.

Nice community but they did not have the right level of care that I needed for my loved one. The tour was also great and they were able to give me all of the information that I needed.

My Mom was in skilled nursing at St. Joseph Village of Chicago. She received excellent care (especially during the day) from her nurses, the CNAs and her doctor. If I had a question or concern, when I called her doctor, he always returned my calls within that same day. There is room for improvement with the availability of staff at night to help with patients" needs, but overall, I was pleased with both her medical and personal needs care.

I loved The Victory at Village Lakes. I wanted my dad to go there, but he didn't want to do the buy-in. I love how they accept Medicaid if you run out of money eventually. The facility was very nice. My dad loved the bar. The people seemed a little younger and more social, which would have been a great fit for him.

This is a very comfortable and warm setting to live in. They have activities like , bingo, card games, exercises, trivia, arts and crafts and movies for the residents to do.

Our family had an in person tour and the Franciscan Village would have been our first choice but at the time they had no spaces available. It is a very nice facility and very close to our entire family. The community is a little closer to what we were hoping for in terms of expectations. They had a lot of things about it that we really liked. One being that it is spiritually driving and our loved one is Catholic. We thought she would have really enjoyed that.

I liked this Villa, beautiful,

We chose Addolorata Villa because it just felt right. It was very clean and organized and seemed like a place that he would be happy at. The apartment sizes are fairly good, he is in a 1 bedroom that is about 600 square feet. He has not been able to experience everything just because of the virus. But overall, I would recommend to others looking.

I would tell people that this was a safe and secure place for your loved one. This would be a safe community for your parent or loved one. They took great care of keeping COVID out of the community for the residents.

My daughter had worked with A Place for Mom when we first started the search for my parents but this gorgeous community was not referred to us! I am so happy we came across this through a google search and I couldn't have been more happy with how the team treated us, even through the Covid-19 pandemic. We were able to tour virtually and meet their kind and compassionate team. My mom was even able to meet with a few residents via the computer and the laughter they had was very encouraging. The menu looks amazing, too! It has been hard and quite honestly, a little scary trying to get my parents to make a change but I am so thankful for the kindness, professionalism and expertise the team at the Village of Mercy Creek has. If you are just starting a search or almost to a decision, I'd highly recommend you take the time to look at this diamond in the rough.

It is a smaller community so it has a more cohesive community feel. Everyone knows each other and helps each other. The grounds are beautiful. They have lots of sidewalks. The food is good. They have several floor plans some have balconies or sunrooms. There are lots of choices. They also have Garden homes with 2-3 bedrooms and attached garages.

Four of my relatives currently life at University Place, and I could not be happier with the care they are getting and the lovely community in which they live. The staff is professional and friendly, and the place is always clean and well cared for. The dining service is top notch. It is always a pleasure to visit. I know that my loved ones are in good hands, and I am considering living there some day when I retire.

We have lived in a three bedroom garden home at University Place for 16 years. Our facilities are excellent and management takes care of our yard and any problems with dispatch. The dinning service excels and dinner has a country club atmosphere. Our education committee is very active and provides interesting and instructive multimedia presentations. Musical entertainment as well as movies and social events are commonly available. We are located next to an flowered meadow and lake with many walking/bicycle trails sheltered from traffic. A five minute bus ride away is a Big Ten University where we have taken many courses in this attractive midwestern town not far from two big cities. We love it here.

We have lived here for 17 years. Every day we expressed thanks for being able to live here. We are served by assoiates who are helful and always concerned with our well-being. We are fortunat to have an executive director and adminisrators who are exceptionally competent and always concerned about our well-binb. One illustration of this is how well things have run dduring the pandemick. Itiis also illustrated in how well kept UP is phsically. We would ot hesitate to enthusiastically reccomend UP to any potential resident.

We are new residents of University Place as of [date removed]. Prior to our decision to make the move to UP, we visited six times for lunches, dinner, Sunday brunch and special Presentations both with family and friends. Residents, staff and the feel -at-home comport exceeded our expectations of what a Senior Living place would be like. Their slogan ''Living Joyfully'' is very appropriate and we look forward to enjoying our new home.

University Place has been a blessing for our family. My mother has been residing there in an Independent Living apartment for a year and a half. She is 90 years old and change certainly didn't/doesn't come easily. Living alone without additional help is not an option for her. But University Place has safety nets in place and are very cooperative with my siblings and myself as her caregivers which allows her to maintain her sense of independence. As her caregivers we are very familiar with the staff and programs at University Place. The staff is OUTSTANDING and are receptive to the needs and wishes of the residents. They are always professional and friendly.

Everyone that enters University Place is treated like family. My dad was recently in the Health Care Center with COVID19 no visitation was allowed. We were able visit him through the window and the team kept us updated on his situation. He constantly bragged on how good the food was! He also enjoyed the company of the staff members.

I am so thankful for University Place! During COVID the precautions taken and care for my parents (one in independent living, one in assisted living) have been wonderful, as has the daily communications. No - zero! - cases of the virus is extraordinary. Because of UP I don’t need to worry. Thank you to all the staff and management!!