Five Star Senior Living

This facility is wonderful! All of the staff that we have dealt with from our initial tour to now have been wonderful and couldn't have been/be more helpful. If they happen to see me when I'm visiting, they greet me and ask how my mom is and if there's anything that she needs. The food is good, but mom has mentioned that sometimes service is a little slow in the dining room and that the food sometimes comes out a little cold. Housekeeping is done once a week and has been great. They offer a good variety of activities for the residents to participate in. I would 100% recommend this facility to family and friends.

We looked at so many places. Most of them were nice. This place was by far the most beautiful with the most lively community in our price range. My mom loves it, and we are very happy with it.

Our loved one seems to be very happy at Carriage House, and compared to the precious community she is enjoying these meals so much better. She does not participate in activities now but we are working on it and we can see all the different things they do. We also are paying less at Carriage House but receiving more then our loved ones previous community .

Experience has been wonderful so far everybody is helpful I do feel that they are short staffed at times in the dining area but seems to be getting better.

I'm very pleased with this facility. I had an unusual need for my loved one's and they were very accommodating. The staff is very attentive and caring. I visit a lot and it's always clean and no smell anywhere I go. They provide housekeeping.

I have lived at Premier Residences for almost 12 years. I moved in after losing my husband. I was looking for friends, a safe place, good food and caring staff. I’m blessed that I found it all here at Five Star! We are a big family here!

I had some issues with the care level being elevated for my loved one and not informing the family. I tried calling the community and didn't receive a call back. I ended up speaking with an office staff member and they stated that my loved one was at an even higher level than I thought. I then received a bill for this higher care level, even though the office member who I spoke with stated they would take the care level down a notch for my loved one. It would be helpful to have more proactive communication about the care level changes and what is included in these changes from the staff. Overall my loved one is content and this makes the family happy. The community is very clean and overall everyone is very friendly anytime I visit.

My parents moved here a few months ago into assisted living. The place is beautiful and immaculate. The food is restaurant quality and delicious. The care exceeded our expectations. The residents are friendly and welcoming. Plenty of activities and entertainment. My parents are thriving there!

They are good with my loved one. She is having a great time with Bingo. The kitchen staff is really friendly, and helpful. They cater to my loved ones needs, with the food options. They take the residents on trips to the store. They are really attentive towards my loved one.

I toured this community and it was a great tour! The facility looked great, no complaints!

I toured this facility and it was very nice! The tour was fantastic and everything looked good.

We had a very nice tour at The Forum at Desert Harbor. It was a little bit less expensive than other places we looked at. And I liked the lake setting- you could even go fishing in the lake.

Our loved one was at a previous community and it had a very cooperate feel to it - the day to day staff were great and very reachable but the management staff was not. Now here at The Gardens all of the staff members whether you are day to day workers, management, front desk, maintenance, kitchen staff, etc. everyone is very responsive and accessible. This community had a much homier feel to it and we would recommend The Gardens to other families.

I rated the staff a little lower because they're missing a Director in the Memory Care Unit. The Director left and they haven't replaced her yet. I also rated the Activities lower for that reason. Since the director left, mom hasn't mentioned singing or doing crafts as she did when the Director was there. Prior to the Director leaving, I would have rated the Activities at a 5.

We had a good impression of Palms of Lake Spivey. They did a great job with the tour. The apartments were nice. We liked that it was a larger facility with a good atmosphere. However, they have a no lifting policy for patients who fall, and we thought there would be too many ambulances present because of that.

Excellent staff, friendly and caring.

They are extremely caring they have excellent employees. They could improve with the cook. They have changed cooks since moving in and there were no complaints to begin with and maybe the new cook will improve with time. Of course as in most places they are sometimes short staffed but no one is ever overlooked because of it. It's a great place They have just completely remodeled and put new furnishings in the common area for the residents.

There were many options when my siblings and I searched for an Assisted Living Facility for Mom. We chose Five Star Residences of Clearwater because we felt the staff was the most caring and totally invested team, top to bottom. And after almost 4 months we are very happy with our decision. Every staff member has been a joy to work with: the leadership, the nurses and aides, the kitchen and activities staff, and the maintenance team. Between the team of care givers and the very reasonable cost structure, I cannot imagine why there's not a waiting list to sign on here.

It's great - it's not like a typical care facility. The hallway is set up like a neighborhood, so it looks like a little town when you leave your living area. I like that it gives my loved one the feeling of being able to leave and go out and about even though she's not physically able to leave the memory care unit. I haven't had any issues . The staff are all friendly and helpful. And the cost is decent for all they do.

I toured this facility and it was very nice. The facility was very clean, staff was friendly. Their admission process seemed very organized.