Five Star Senior Living

Overlook Green Senior Living is a beautiful community and it was the perfect place for our loved one for his end of life. The community was very clean and there were not fowl odors at all. The meals were great and they always encouraged families to come eat with their loved ones. The rooms were lovely and everyone was just so nice and friendly. He just loved it. He had been more active at Overlook Green then he had anywhere else before. The care was excellent, he was very well treated and it was just perfect for him. They get 4.5 only because the administrator never really engaged a conversation with our loved ones daughter who was cutting the checks, and when our loved one had passed there were no condolence's. However the administrator and the marketing team and there communication was one of the reason we chose Overlook Green. It is expensive but we do believe you get what you pay for

I would tell others to prepare to really do some research if your loved one is on a lot of medications. There are a lot of different services that they offer and a lot of decisions to make such as which doctors to use, which pharmacy to use, etc. It has been a very big learning curve for me. She is very happy and thriving here. The staff are extremely accommodating and friendly. I fell in love with the place the second that I walked in. We are extremely pleased and cannot imagine her being anywhere else. I would definitely recommend Tiffany Court at Kingston to other families looking.

Overall, we were very satisfied with this facility except for one issue with the business office. They were hard to work with after dad passed. They charged us for 2 months after he passed and their reason was that policy was to give 30 day notice before leaving the facility. We were frustrated, but mom paid it and then contacted corporate. Corporate did apologize and said that shouldn't have happened. They are in the process of getting mom a refund for those 2 months. So beware of that possibility. Other than that, the facility had a really good atmosphere and was clean. There were times when dad wanted to go outside, but couldn't go alone and they didn't have anyone to go with him to take him outside. My elderly mom ended up going up there more often to be able to get him outside. Housekeeping was good and dad's room was kept clean. Communication was good. The food was good. I do think it's the best facility in the area and I would recommend them to friends and family.

The main thing we were not happy with is that if something needs fixed, we cant find the maintenance man if there is one. Her door handle was loose and it took a while, but it is fixed. Also, we were told that we would be given a key to her room, and we've asked several times. The ladies are so kind at the reception area. We liked the Christmas family get together.

Our family had an in person tour and the tour was very nice it was our 2nd choice but at the time they did not have a first floor unit available

This was our 2nd choice. The community was too far for family to visit our loved one.

They have some very positive pluses: I have a full kitchen and a washer/dryer in my apartment. I don't know how I would function if I did not have those two items. On the negative side: there's no garbage disposal or dishwasher, although some of the apartments have those at an extra cost. I'm just doing the best I can within the parameters of my budget. My apartment is roomy and cheerful. And they shampooed the carpets, completely repainted, and had it all ready for me when I moved in. Maintenance is quite slow though. And there seems to be some short-staffing issues in several departments. However, when I imagine how little their profit margin must be, that's understandable. And my rent did not go up. So I think they're doing the best they can with what they have to deal with.

Friendly staff; Nice neighbors; I know you're A Place for Mom, but dads like it too!

I would definitely recommend this community. It is clean and they are attentive. They are very positive, sunny bright and happy. Everyone's moods and attitudes also reflect this happiness. The food and dining is also excellent. The cost compared to other places locally is also affordable and better.

Fountainview is well organized and everyone is very nice. Any requests we have had have been taken care of in a promptly manner. They publish a monthly calendar with all of the activities so they seem to have a lot of things going on each day. My mother is happy with the food, they have an extensive menu with a lot of variety. She said that the quality of the meats are quite good. The grounds are beautiful. The campus is very nice layout, the buildings are in a circular arrangement around a large pond with gigantic fountains. My mom has a balcony that looks right out and it is a really nice view and the sound of the fountain is peaceful. There is a sense of security here and I know that my mother is safe. We have had no complaints and have been very pleased.

Our experience has been great from the start, the week our loved one had to move in she had a full and spend a week in a nursing home. The community worked so well with our schedule, they held our loved ones room and when it was time to move our loved one in they really helped facilitate everything. Our loved one had adjusted very well there, they take great care of her, and she is really like it.

The staff members at Huntington Place community are absolutely excellent, we are very happy with our loved one being there.

Tuscany Villa at Naples, FL has been a great place for our 92 year old father to relocate to after he was no longer able to adequately care for himself at home in [date removed]. Life transitions such as this are never easy and this change was no exception, however the nursing, daily care & administrative staffs have gone out of their way to assist in a comfortable transition. The care our father receives is wonderful & much appreciated!

This team of professionals have come a long way and are diligently working to rebuild the community. Everyone is incredibly friendly, they are a valuable source of information, and have outstanding customer service. After the passing of my mother, this community still reaches out ultimately making them an extended part of my family. Thank you for all that you've done and all that you are doing!

Always extremely clean. They have payed a lot of attention to the Covid-19 pandemic and have taken a lot of extra precautions to protect the residents. My mother has had no complaints and enjoyed the activities they were offering before the community went on lock down. We both enjoy the food and I have eaten there on several occasions. Would definitely recommend.

My father has been a resident for three years. During these three years, his experience has been very good. The staff is always friendly and ready to help. Anytime there was a problem came up, we were notified immediately of the problem and what they were doing to handle it. The comfort of the residents is a priority. When the Corona virus hit I was very impressed at how quickly management took immediate action to keep the residents safe! While my dad wasn’t happy about not having breakfast his friends, he understands isolation is necessary. I would recommend the Villas to anyone looking for a safe retirement home for a loved one!

My first experience with a rehab center was not good, to say the least. So when I again needed rehab I chose The Forum at Clackamas Town Center. I'm so glad I did. it was night and day from the previous place I had stayed. I was treated like a princess from day one to my last day there. They actually cared for me and taught me how to walk post surgery. I highly recommend The Forum at Clackamas Town Center for physical rehab.

Great community, friendly staff!

[Name removed] extended enormous time in taking me on a tour of the property and then doing the same several weeks later with me again along with Mom and Sister. Both times she provided exhaustive information about the community and answered all questions forthrightly. The property itself is very nice, clean and the residents all seem quite happy.

I was very pleased with the care my mother received at The Devon. Her room was cozy, spacious and cleaned daily. The entire staff made it their job to get to know her and communicated with me on a regular basis. Everyone was so kind and attentive, I felt comfortable that she was in good hands. I visited frequently observing and interacting with other residents, all requiring different levels of care. The personal attention paid to my mother was not an isolated occurrence. They all seemed happy, healthy and well adjusted. The Devon is a small facility in a beautiful stone, historic building and does not feel like an institution. It actually feels like "home". Many activities are offered throughout the day that keep the residents stimulated and engaged. I would highly recommend The Devon if you are looking for a smaller, non institutional assisted living facility for yourself or your loved one. It is a great alternative to some of the larger step-down communities in the area.