Five Star Senior Living

We give a 5 for everything at the New Seasons at New Britain. The staff members there are very helpful during our loved ones transition. The friendliness of the staff members during the tour as well as the follow up calls and texts is something we appreciated. They kept up with that until we got our loved one here from down south.

We toured several places for my mom, and she knew this was “the one” right away. They offer a ton of daily and varied activities, and great amenities. Also, her unit is roomy and homey and doesn’t feel institutional like some places tend to. So far my mom is very happy with her choice, so we are too!

Room for improvement: Have someone helping the overnight secretary. Have a on site nurse overnight. I had an emergency and came downstairs for help and she said she couldn't leave the desk and there was no one here. She tried to call a security guard but she had NOONE helping her. The apartment sizes and amenities offered for the residents are great!

I think Morningside of Wilmington is a great place. I appreciate the cooperation from the staff. The aids are very patient with my sister and others. All the staff initiate friendliness first and are helpful.

When my parents could no longer live in their own house, we all decided to hunt for a new place for them, and The Forum at Lincoln Heights was one of the greatest possibilities we had for their retirement years. They began in a magnificent Independent Living facility at [removed] and are now looking to shift shortly, with The Forum at Lincoln Heights as their preferred location.

I can’t say enough good things about Morningside of Charlottesville! All of the staff I have met have been incredibly helpful, both in person and when I call. They are responsive and attentive to all family members' concerns. I am amazed at how staff know the names of all the residents they pass. Even on our tour of the Memory Care unit, they took time to engage them in conversation and it was clear that residents were their top priority, not us. Everyone seems truly invested in the well-being of each resident. The facility is well appointed and, unlike other places we toured, there were no lingering odors! It’s clean and bright. My parents take advantage of the many activities offered. The social engagement has really helped my Dad, who seems to have stabilized and improved over the past month. I would highly recommend the facility to others based on my experiences to date. I know other family members feel like I do. They have made our lives so much easier, and we can now enjoy Dad’s and Mom’s company without the burden of their day-to-day care.

My dad(dementia) has been there 1 year and 8 months There is a fair amount of staff turnover, however, there are also several staff who have been there years and lend stability. It is not perfect, but he is well cared and seems to be the best place for his situation. They are all expensive!

I give all a rating of 5. Having been here only 3 months, my experience has been beyond my expectations. All staff personnel are very friendly and helpful. I have a two bedroom apartment. Living room is a bit small. They have several sizes of apartment's to choose from. All have washer/dryers in the units, small kitchenettes. Two meals a day, a third is optional. Many activities to choose from. Transportation is available. I am very happy with my decision to move into Coral Oaks.

My loved one passed away, but Park Place of Fountain City was great! I liked that most rooms are on the first floor and so it's easy to get to important places like the cafeteria. Sometimes the front desk person wasn't there, but I think they were around helping someone, and with all places, I think they are short staffed, but other than that, I liked the place. His apartment was a good size. They had some shuttle service and that was nice. And a cafeteria.

Mom is so happy and content with her new place. The facility is in a great location. Right in the middle of a busy commercial and residential area with easy close shopping and restaurants. The community sits back off the road with a large front area with a large front porch with rocking chairs. Feels like it's in the countryside; no road noise. The residents are always enjoying the front porch. So close to everything you might need but feels like the countryside. The staff is beyond wonderful. They are so good to the residents and families!

My loved one lives at Gateway Gardens and everything is great for her at this facility! The facility/staff is wonderful! The housekeeping is excellent. The communication with the family is great. The meals are very good quality. I would definitely recommend Gateway Gardens to family and friends.

My loved one is a current resident at The Haven and The Laurels in Stone Oak. The facility is very clean. The staff is friendly. The food is tasty and there are multiple options. They have a lot of activities for the residents, which has been a blessing for us. I would definitely recommend this facility to family and friends.

They are a very friendly staff, always there to help, even the residents. They make you feel at home! The apartment sizes here are so very roomy, you couldn't as for anything else! I would definitely recommend Park Place of Fountain City.

I had the pleasure of touring the community with someone named [name removed]. He was incredibly helpful and knowledgeable about the process and helped ease my concerns as uncontrollably cried in front of him. The building was nice, slightly outdated for what they make you pay, but you can feel the home-like environment the moment you walk in which makes up for it. Sadly my mother passed before I was able to move her in, however, I would have chosen the lodge in a heartbeat and recommend them to anyone looking.

I find the staff eager to please and knowledgeable. The meals are good, varied, with many options and great proportions. The Physical Therapy department is awesome. They make my three times a week sessions effective and fun. One of my favorite options is the indoor heated pool (93degree) and the water aerobics. It's such a delight to have my room cleaned and sheets and towels washed once a week. This is a great place! You can participate in their activities as much or as little as you wish. You don't even need a car. Their transportation folks will take you to doctor appointments, grocery stores etc. I'm very pleased with this facility. I know they are striving to get/keep people, but everyone is. I would recommend this facility to others.

This is the best place for seniors. We are treated well, listened to, and kept as busy as we can be. We have a huge variety of activities. The staff are kind and helpful. We go on outings. We are taken to Dr. appts and shopping. If one is bore dhere, it's not for lack of their trying. And the food is great.

They are all kind and caring. They will go out of their way to help. Apartments are not huge, especially if you're trying to fit the contents of a 3 bedroom house you lived in for years. Only the kitchen is small for me. The appliances are nice. There's a storage room next to each apartment which is nice to have. I would recommend Church Creek to others looking for retirement living.

I love The Legacy in Anderson, SC and have had a great experience there. It is a beautiful, wonderful place, and the staff are fantastic and caring.

The staff at Fox Hollow are all very friendly and they make a point to know everyone's names. Even the names of the resident's family members. Their attention to detail at this facility is superb. I would highly recommend Fox Hollow to friends and family.

I would have to say 5 on everything but quality of care. That's a 4. I think that they need better communication amongst the staff. This facility has excellent people to work with as far as admissions, paperwork etc. and the daily care team , activities etc. are awesome. Room sizes are more than adequate.. moms room in memory are at the Palms is huge. Lots of storage. Dad has a suite at the Palms that has a living room, bedroom bath and a kitchenette. Mom does have to be accompanied anytime she wants to go outside. I would absolutely recommend Palms of Fort Myers to others!