Five Star Senior Living

They're great. I am happy and confident they are taking great care of my Mom.

The Palms has had some bad luck in the last year with kitchen renovations, the HVAC on the blink and now bedbug issue. All of which they have been dealing with but it's not always in their hands if they can't get parts or workers don't show up. So, while things aren't always ideal, I still think they are a good place, my mom is happy there and I would definitely recommend it.

Very accomodating staff. Personable & tender-hearted staff, very efficient and attentive; low turnover. Kept the monthly fees low.

My dad has been at Northwood for just over a year. He moved there after moving back from FL to be closer to me. He wanted independence but needed some supervision and friends his age. Northwood fit the bill perfectly. The staff is super friendly and go above to help. The transportation service is also amazing. So glad I found this "place for DAD"

I had been given 2 weeks to find a place for my sister after being advised she needed more than just assissted care. I got advice and names of places from an on line place "A Place for Mom". They gave me Tiffany Court as one of those choices. As soon as I walked into the "memory unit" and saw [name removed], the head of the unit, engaging the people with a talk about a young man on his journey on the Appalachain Trail; I knew this was going to be the right place. They have been so kind and caring. It amazes me .

The facility is really clean, the staff are upbeat and so friendly and the room is more than we could have asked for. Plenty of activities that take place in the “living room” and the art room. A beautiful screened porch and closed courtyard,. Landscaped beautifully. Bus trips to different stores and even restaurants. Field trips to interesting places. I am so happy I chose this place for my Mom. The medical staff are very attentive. I have not worried about my mom for 1 minute since she moved it. The dining room is very nice and the meals are balanced. They even have another menu if you don’t want what’s for dinner. I would recommend this place.

What stood out the most is the friendliness of the staff and residents. Largest apartments I saw. More like condo size.

I would rate all of the categories a 5 it is very clean, friendly staff, many activities, care good we are satisfied. Our loved one is in a single room with private bathroom single bed chest of drawers nightstand he has his own TV many crafts, games, bingo of course, holiday themed parties, other activities including family members to join. Just had Kentucky Derby watch party hats and all! Also bring in entertainment like singers.

. My dad is very happy there. My dad says the food is so good. The maintainance is a little slow getting to things but things do get done. My dad is not a real social guy but it's good to know that he can join in any of them .

The facility is very nice for the price. The staff is all wonderful. The chef tries hard to please everyone.

Everything was a 10! I thoroughly enjoyed living there! The staff were wonderful, friendly, and always willing to be of service, that included the laundry staff and the cleaning staff. The caregivers were wonderful and always looking to help in any way possible. The food was exceptional. Two choices of entrees at lunch and dinner. [name removed], in charge of food service, created a menu for me of low salt items.

I would definitely recommend CC to other's. They are very kind and understanding of each person individualistic situation.

The thing that I find most endearing is the family atmosphere. We feel like a big family and love each other accordingly. We enjoy our flower gardens and the fellowship we have when tending them. We enjoy our birds and we especially enjoy each other. We now have our own minister with worship services each Sunday. The staff here are very bonded with us and provide as if we're family to them. We have lots of fun activities of which my favorite is musicians who come to entertain. Many of the residents dance to the music. While others just sit back and enjoy, we have bingo, exercise classes, trivia and go on outings to the grocery.

People are very friendly. Lots of good programs. Facility is always clean. Physical therapy department is really good too.

We ate several meals before move in date and we all enjoyed the food ,service ,and people. The maintenance people were very nice and helpful . We used them several times . Having someone at front desk at all times would be very helpful . Sadly on move in day my mother-in-law passed away !

Mom and dad said they loved the apartment, the neighbors were friendly, the staff was so kind, and the cost was reasonable. However, my dad has digestive issues and is on a very strict diet. They discussed dietary issues with them before they moved in and were assured it would not be a problem. But many times there was nothing on the menu he could eat. There was also a very tight window for mealtime and if you weren't there, you missed it. Coordinating doctors' appointments and errands around mealtime became a real issue. The other big problem was that the fire alarms would randomly go off for no apparent reason, sometimes multiple times per night, and would go on and on and on and on. One night the staff even came into their apartment, right into their bedroom where they were sleeping and there was no fire, no smoke, no nothing, just an alarm going off. They never did find a cause. My parents finally just rented a house in town. I loved having them there. From my perspective, a 5. However, it was not sustainable for them and they only stayed 4 or 5 months, so from their perspective, a 2 for an overall experience

They were really great with my Mom's needs. The staff is very attentive to the patients that are there. They take very good care of them and they are very nice to the families!!!

Staff is friendly. Seems very clean. Meals are good. Could provide more activities. The balloon volleyball is great, and bingo is great. A few more things like that would be good. Things that are easy to do and don't require a lot of learning. The Tuesday outings are also great. Lovely community with considerate staff in an environment which continually adapts and improves to meet the needs of its resident

Lots of variety of activities. Many holiday events for families in partake in. Staff is always friendly and helpful.

Everyone is very friendly, the price for everything as well as the spacious rooms are less expensive than even the other facilities that we looked at.