Era Living

I like the facility, the activities, but the price is a bit much for what they are providing, though not out of the range. My concern is whether or not they can maintain this level of care. Friendly staff and personnel.

After a long search and many places we had found the perfect place for my Mom. I rated cleanliness only a 4 star only because of a large center piece of furniture that is in the lobby in front of the entrance smells like an old attic. I am not sure if it has ever been professionally cleaned or not. But the rest of this establishment is quite clean and taken taken well care of. The setting is beautiful. I rated activities only a 4 also because in comparison to some other places they had less activities, but the other places do not have an inside swimming pool which made up for it. My Mom loves using the pool. The dining I feel was the best in comparison to the other establisments also. They have a wonderful chef there that really knows how to prepare the best tasting dishes. The layout of the 1 bedroom apartment was design in a better fashion than most that we looked at around the area.

When you walk into the facility, there Is always a nice pleasant atmosphere. The front desk associates and the maintenance man are very friendly. My mother has not been there very long,(close to a month) and is still getting adjusted to the facility. She has been to the exercise class a few times and seems to enjoy that. There is a young man in the dining facility that is very nice, but my mother has mentioned that the service is slow and the food is not hot enough.

Ida Culver is a good community we just needed a higher level of care that they offered. For individuals who can still find there way around and are mobile this would be a really good community. But if you need more care and are a fall risk then it wouldn't be the right fit.

The amenities here are excellent ie weekly presentations and other. Very pleased with the Wellness center and their care of [name removed]. The food has slipped from when we first came. Soup is really good but some of specials are lacking

The Gardens would work for people who want just an apartment building. The rooms are bright and well laid out, very clean hallways and public areas. I have to say after looking at so many places this was the best choice for my loved one.

Good community, not memory care only.

We thought the price was too much, especially considering it was an older, dated facility. It felt like the 80s and didn’t offer as much as other places we looked at. So the value wasn’t there. The people were really nice, and they promised they were going to update the facility. The rooms just felt closed in. We ended up elsewhere with higher ceilings and overall a newer, nicer, more inviting feel.

Not the worst, but not great. They got a new director, and she really turned us off, she was quite aggressive. In the beginning we loved the staff, but they had a huge turnover. Elderly people don't do well with change. They aren't very accommodating. There was a lip in the shower that was difficult. They had a mini fridge, but it was on the floor in the closet. It's very old, and needs to be updated, and the newer half is pretty nice. There were only two times you could have dinner, and there were times that they ran out of food during the second dinner. The quality of the food also went way down. They would put on a great spread on like Mother's Day and family days, but that's not what the resident's ate on a regular basis.

I toured this facility for my mother. It is a nice facility with kind people. They offered us a meal and it was decent. This isn't a bad community, everything looked nice and clean. The staff was welcoming and friendly. It was a decent tour.

We choose University House Issaquah for my mother because it is close to my house and is a beautiful facility. The residents have been very welcoming and have reached out to include her in their activities. This facility is best for residents active enough that they do not require a lot of extra assisted living other than the basic one meal a day, housekeeping, and transportation included in the rent. On the downside, there were promises made prior to move-in that were not kept. I was told that is because they are short staffed right now. The executive director never returned my call about this.

This community is a great community who is more at the retirement or maybe the early end of the assisted living would also be okay, but it wouldn’t be a good match for anyone who needed more skilled care. The food is great.

In terms of the facility itself, and the services it provides, The Lakeshore is fabulous. It is always well kept and clean, and the staff are friendly, caring, and professional. The problem that we ran into is that their program for bringing in and integrating new residents is very lacking. My loved ones haven't had much luck meeting new people or finding activities to participate in. The activities themselves are great, but the community needs to do more to help new residents figure out what is going on. They need to be more proactive when it comes to building and encouraging a community atmosphere. I like this facility very much, but based on our current experience I'd have to rate it a 3 out of 5. My loved ones are feeling isolated, and their main concern was finding a "community" to move into.

I talked to these people. I decided it was too expense for us and that the room size was too small.

The director bought me lunch in their dining facility. The food was adequate (fake crab doesn't make a good hot sandwich). The views of the southern end of Lake Washington are outstanding. The apartment was good, not as spacious assome, but a much better view.

I know this facility, but not in a nice part of town.

My sister visited. I heard that as the level of care changes, my parents would have to move again

I like this place - pivate pay only - do not take medicare - going for dinner 5/5

I liked it and am planning to go for lunch or dinner soon.

My review is for Memory Care. After living at the Gardens independently, our mom was very suddenly moved to memory care. We were unprepared for other options at the time, so our advice is BE PREPARED. DO YOUR HOMEWORK. After two years, it was delicately suggested that mom would probably be happier elsewhere. Why? Her advanced dementia was causing problems in the dementia area. That is my biggest gripe. Staff is ill prepared to deal with advanced dementia patients unless they are drugged and compliant. Due to our moms religious views, we used only the lowest level of drugs. We actually got a phone call asking us to come over because mom was yelling and had soiled herself. At almost 6K a month, they damn well had better be trained how to handle this, but they weren't. And no, we did not go over. Care is limited to what the patient will allow. So, inch long toenails, no shower for over a week (we actually showered her when we'd visit), lost weight because she did not want to get out of bed, UTIs because she was not toileted frequently enough. The care is a la carte and believe me, it adds up FAST! The staff means well, but there's a high turnover and residents don't have a chance to get used to anyone. The manager position changed three times in two years. The topper for us was while waiting for furniture movers in the lobby, I ran into the manager and went to say hello. She did not ask about mom, so I told her that she was doing very well in her new place. The woman did not even know mom had moved. TWO DAYS LATER!!! Like I said, do your homework.