Era Living

In general, Ida Culver House is really good. The grounds are beautiful, and our loved one's apartment is very nice. They redid it right before she moved in. And all the older apartments are getting redone before people are moving in. In general, she seems happy there. It's been difficult with Covid shutdowns. With my ratings, also know that I don't generally give anyone a perfect score. In the beginning the food was very good. But she and the other residents have been complaining lately because they've had to go to boxed meals served in the rooms. Recently they've partially reopened, going to the dining room every other day. But the food going to the rooms served in a box is not good. It is better when served in the dining room, but they appear to be having the same staffing shortages everyone else is experiencing right now. Again, activities were good before the shutdown. But with limited activities and the weather cooling down and making it harder to be outdoors, it's been a challenge. But they do try to have things on Zoom or have things on their inside television network, like exercise class and things like that. They try hard, but it's limited.

Our family had an in person tour and it was a good experience the ladies who showed us around and spoke with our loved one were very lovely. However this community did not have the aging in place that we were looking for.

I chose The Lakeshore because it was a smaller community and everyone seemed very friendly, I felt more at home here. I have only been here a short amount of time but it has been a good experience so far. I do know that they have a lot of activities provided and they are trying their best to do as much as they can with some of the covid restrictions still in place. The meals here are chef prepared and we get to choose off a menu. The chef really goes out of their way to try and make it accommodating and nice for everyone that moves in here. I would absolutely recommend to others looking.

I thought it was a beautiful place. Especially like that each apartment has a washer and dryer.

We went with University House Issaquah because of the location and it seemed like it was a more active community than some of the other places that we looked at. They do offer a variety of room sizes, my mom is in a smaller apartment but it is comfortable for her. I have eaten here and the food is really good. The wellness center is one of the weak points of the facility. But they have done an amazing job throughout the shutdown working to keep everyone engaged and less isolated. My mom raves about the staff members here. I would recommend it.

The staff and the residents are wonderful people that helped us evolve into this new lifestyle which was a new experience for us. The building is older and needs renovation. The food is up and down, it was adequate but not superior. I would recommend this community.

We found the place to be very friendly and easy to navigate. The staff quickly learn everyone’s name. The activities are good. The meals are not as fancy as at some other places but they are fine and the staff is accommodating. Located close to a park, stores and restaurants. Good value.

Very nice. For price apts.have small rooms. As for 2nd person fee very high for 1 meal a day.Rest of community was excellent.

The Lakeshore provides many services for residents. But sometimes I don't believe all the services are provided as requested...like showers, emptying the commode, etc...especially when the resident has signed up for several services. Also, they have a lot of staff to handle all the services, but it is never clear who in the chain of employees handles what -- so questions are often not directed to the right person. However, the meals are very good, the facility is very clean, they offer many activities, and appear to manage drugs correctly. But, The Lakeshore is very costly so be ready to pay for all the benefits you receive.

Nice, seemed a little dated, nice area but right on a busy street, still pretty good walkability

Enjoyed the tour given to us by [Remoed] and her assistant. [Removed] took us on part of the tour. We felt the area was a little more "city lifestyle" than we were looking for. Also, Rental amount was rather higher than we could afford.

Excellent visit. [Removed] took us on a very nice tour and her information comments were appreciated. We could not afford their rental fees, so made no further visits.

I toured this community and the staff was really nice. They answered all of my questions I had. It was really top end and fancy. Dad wouldn't have been comfortable here. It just wasn't a good fit for him.

We felt like this community would have been fine. They were a great community to see but the deciding factor was to find a place that had mostly people who could speak Cantonese with the same type of population. They were not the best fit for my In-Law.

I had recently taken a tour of this community and I have no complaints about the experience we had. I was looking for something for my father and the staff did a great job with the presentation. I liked the great amenities that had for the residents as well as the open floor plan. This place just did not have a spin down program with medicaid that we would have needed for the long run.

This was one of our top choices of different communities that we had looked at for my loved one. They had a lot of great amenities available to all of there residents and a wonderful dinning experience. The staff was also very polite during our visit and made sure not to make us feel too pressured. There was just not enough memory care help that she would have needed in this facility.

When I toured Ida Culver House Broadview, I thought it was a nice place. Ther staff were all friendly and gave me a lot of good information. I had a good experience touring, but it did not for my loved one's needs as good as other communities.

The University House Issaquah was really nice and we liked it except for the location. It was on a hill and my husband and I were still driving. That was a minus. Also, the food was not as good as other community that we toured.

The Gardens at Town Square has been a good fit for my husband and I. There have been a couple of things that we are not satisfied with like the counter space and the older appliances. I think when they built the place they had in mind that everyone would have their meals in the dining area. Other than that, things have been going well.

Mom is settling in and getting use to the community lifestyle. It is lovely and a well run place. The staff are quite good with the care. The schedule is something she is getting use, knowing how things work here. In the assisted living the staff do anything for her and always helping her. They are good at explaining stuff and trying to get her involved.