Era Living

We found the place to be very friendly and easy to navigate. The staff quickly learn everyone’s name. The activities are good. The meals are not as fancy as at some other places but they are fine and the staff is accommodating. Located close to a park, stores and restaurants. Good value.

Very nice. For price apts.have small rooms. As for 2nd person fee very high for 1 meal a day.Rest of community was excellent.

The Lakeshore provides many services for residents. But sometimes I don't believe all the services are provided as requested...like showers, emptying the commode, etc...especially when the resident has signed up for several services. Also, they have a lot of staff to handle all the services, but it is never clear who in the chain of employees handles what -- so questions are often not directed to the right person. However, the meals are very good, the facility is very clean, they offer many activities, and appear to manage drugs correctly. But, The Lakeshore is very costly so be ready to pay for all the benefits you receive.

Nice, seemed a little dated, nice area but right on a busy street, still pretty good walkability

Enjoyed the tour given to us by [Remoed] and her assistant. [Removed] took us on part of the tour. We felt the area was a little more "city lifestyle" than we were looking for. Also, Rental amount was rather higher than we could afford.

Excellent visit. [Removed] took us on a very nice tour and her information comments were appreciated. We could not afford their rental fees, so made no further visits.

I toured this community and the staff was really nice. They answered all of my questions I had. It was really top end and fancy. Dad wouldn't have been comfortable here. It just wasn't a good fit for him.

We felt like this community would have been fine. They were a great community to see but the deciding factor was to find a place that had mostly people who could speak Cantonese with the same type of population. They were not the best fit for my In-Law.

I had recently taken a tour of this community and I have no complaints about the experience we had. I was looking for something for my father and the staff did a great job with the presentation. I liked the great amenities that had for the residents as well as the open floor plan. This place just did not have a spin down program with medicaid that we would have needed for the long run.

This was one of our top choices of different communities that we had looked at for my loved one. They had a lot of great amenities available to all of there residents and a wonderful dinning experience. The staff was also very polite during our visit and made sure not to make us feel too pressured. There was just not enough memory care help that she would have needed in this facility.

When I toured Ida Culver House Broadview, I thought it was a nice place. Ther staff were all friendly and gave me a lot of good information. I had a good experience touring, but it did not for my loved one's needs as good as other communities.

The University House Issaquah was really nice and we liked it except for the location. It was on a hill and my husband and I were still driving. That was a minus. Also, the food was not as good as other community that we toured.

The Gardens at Town Square has been a good fit for my husband and I. There have been a couple of things that we are not satisfied with like the counter space and the older appliances. I think when they built the place they had in mind that everyone would have their meals in the dining area. Other than that, things have been going well.

Mom is settling in and getting use to the community lifestyle. It is lovely and a well run place. The staff are quite good with the care. The schedule is something she is getting use, knowing how things work here. In the assisted living the staff do anything for her and always helping her. They are good at explaining stuff and trying to get her involved.

I toured this community for myself. It was clean and well maintained. The staff were nice and friendly and answered my questions. They would have offered me activities and a variety of meals. I did not get the home feeling I was looking for but would recommend other families to see this community for themselves.

This was a larger community and my mother in law felt it would not work for her. It was clean and the people were nice. I would say this would be a community to look at.

Liked this place very much, lots of activities, but I feel very it is isolated on the hill.

They did well with getting my loved ones in quickly when they needed a place to go. I think they have done well with making them feel welcomed and the residents have been welcoming and inviting also. The only thing I think they can improve on is that setting up their cable TV took a while.

The intake process was easy and the people were friendly and caring. My mother is just moving in, so I cannot comment on longer term issues, but the process of getting an apartment for her and arranging her care has been easy and the staff really seems to care for the residents.

Generally consistently very good level of care and services. Once in a while something is not done right the first time or service is slow, but you try to rectify these things. Staff are extremely friendly, approachable and responsive (front-line staff). We'd love to see you change how you answer the phone -- it's very long. What about "U-House, may I help you?" and leave it at that!