Enriched Senior Living

We find the Executive Director and the Social Director excellent in engaging with the residents. The housekeeping could be better. Mom has a little throw rug that hasn't ever been cleaned (I used a vacuum on it that was left outside of her apartment once). The laundry isn't done as regularly as may be needed. I've had to point out dirty clothes that Mom has tucked here and there. All in all, we are pleased. We would recommend New Haven to others.

What our family likes the most about the New Haven Assisted Living community is the smallness of it as well as the layout. We really like the staff members that work there as well as the overall care that is provided for the residents. Based on the experience we have had so far, we would recommend this community to other families

I loved that they cooked the meals and cookies right there in the middle of the home where everyone could see and smell. It never smelled like a nursing home. I would recommend to others.

My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.

During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.

New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.

The community is convenient for our family to see our loved one on a regular basis, and we didn't have to drive far. My loved one seems happy here. The staff are attentive to our loved one's care. The care of my loved one is being watched closely and this makes the family happy. The community works well with hospice. The staff are responsive to the family's requests for our loved one. There are no more than 11 residents in the community currently; however, they are able to accommodate 14 residents. Most of the time the community is a little over half capacity. Some of the care provided by the community: medication management, bathing, hygiene, and dressing assistance.

Easy to communicate, price and accommodations fit well with family price range and easy move in. I also feel like my dad is safe. We picked this community, because the neighborhood was better, cost fit my fathers needs, staff was super helpful.

The staff was nice and New Forest Haven was a nice community. The price was good. We felt the drive was too far from family and medical needs for our loved one.

Everything good they could do something about the meals and they need to hire more care takers. We picked this community, because It's smaller than the other places, friendly staff and I like how easy it is to get to from my house.

I worked with residents and patients there. The food is amazing. [name removed] the chef is always asking how to better improve the menue. The residents are always happy and busy. I would recommend the community.

Overall I think New Haven of Bastrop is doing a pretty good job. They are short handed just like everyone else right now, but aside from that I think everyone is doing the best that they can do. I would recommend this facility to others.

I toured this community and it was ok. The dining area was a good size, very spacious. The resident rooms were kind of small. What we didn't like was the restroom situation. They didn't have restrooms with each room, restrooms were shared. They had 2 or 3 common restrooms for about 16 residents. This wasn't ideal for us and our loved one's needs.

Great facility.

The put a great emphasis on individual care. They are very attention to detail, when it comes to the care of the residents. Overall, they are very flexible, and accomodating of meeting the needs of each resident.

I would recommend you checking out the community to see if it would be the right fit for your loved one. This is a nice and clean community. The community didn't have enough qualified staff to provide individualized care for my loved one. There is no nurse on staff in the building each day, and this was a big concern for me for the care of my loved one. The residents had their own rooms in the community.

I toured New Haven Assisted Living and Memory Care of Tomball; the gentleman who showed us tour was very informational and friendly, he's the new manager. I felt that there wasn't much help on the floor, he did talk about hiring more staff. We chose another community because the rooms were too small for both of my parents. It might have been good for one person, but for two people it was a little small.

Nice community, it was too big and didn't have a secure courtyard for the residents.

As with any care facility, family members are an important part of the care team. I believe New Haven staff strive to offer the best care and they do seem to listen to family concerns. There was a bit of disorganization with mom's care in the beginning and it was important that knowledgeable family was on board to clarify needs. The environment is upbeat and happy.

The people are super nice and I really enjoyed the bible studies. However when it came to the meals they are heavily loaded with carbs and always have the same vegetable's. They could also have better activities - they definitely are catered more towards an older crowd.