Enriched Senior Living

I have a family member at New Forest and could not be more pleased. The facility and grounds are well kept and clean, even with construction going on. The staff is not only friendly and helpful, but participate in the fun events they offer. The director, Randy, interacts with all the residents, including my mom, and seems to never forget a name. That is impressive for such a large property. It is so affordable that you might think you would have to sacrifice quality, but I have not found that to be true at all.

There is a good selection of activities to attend, I just wish I could attend more of them. My wife enjoys Wii bowling and she very good at it. I feel useful that Activity Director Brenda is always including me in special events. I love to do opening prayers for the special events provided for us. My wife and I are happy to be at NewForest Estates.

I attended an open house our at NewForest Estates, I was not ready to move in yet when my best friend of over thirty years informed me she was moving back to San Antonio. I informed her that I had the perfect place for her to move into. She loved her new apartment and the help. When I was ready I also moved in and I have been here one year. I love to eat my meals with my friend and I am glad that we do not have to drive anywhere to see each other. I am safe here and the best part is I do not have to cook! The staff is nice and helpful. There is transportation outings if I need to get anything.

I was in the process of moving back to San Antonio when my friend Pat [removed] had just had a tour at NewForest Estates and told me it was the perfect place for me. The funny part was she was not ready to move in herself. I had a tour of the community and Pat my friend of over thirty years was correct! I love everything about my new home. I made the mistake of leaving it once and regretted it. I missed the good service and my apartment. It did not take me long to move back. My friend Pat has now moved in also. It's great having her here with me.

I love everything about NewForest Estates. There is always something to do. Food is good. Activities are great. I love the Activity Director Brenda, she does a great job. I also love Randy [removed and Michael [removed]. All the staff is so helpful here. There is not one person in this community that I do not like. My daughter tried to get me to move out and move in with her, but I refused because I am happy and content here.

I love living here. I am very content with my apartment. All of the staff is very helpful and that's what makes us happy here. I am happy and active here. I love the music socials, the party themes are great. It's just wonderful here.

I just had my 104th Birthday Celebration at Pacifica @ NewForest Estates. It was a wonderful party! I received over 104 birthday cards from friends, managers and staff. I was overwhelmed with the party. I love living here! They are always checking on you to see if you are okay and if I need anything. Great service! I want to thank Brenda, Activities Director for the special work and detail she did for my birthday party. My friends are still talking about the event. I have lived here three and a half years now and I still continue to make new friends daily.

I have been here only three months, and I was welcomed with open arms by the residents at my new home. I already belong to a card group. I play every night with my new friends and the food is really good. I love the activity music socials.

My daughter-in-law and two granddaughters visited two other communities and they all agree that Pacifica @ NewForest Estates was the right choice for me and it was! I have made so many new friends and the staff is very helpful. I feel safe here. There are a lot of activities to choose from. My favorite is exercises. I have lived at NewForest Estates three wonderful years and counting!

My husband and I started out together at Independent living. When the time came and he needed more help he was moved to assisted living where he continue to receive excellent care. I have been Pacifica @ NewForest Estates for ten years. I enjoy my friends and the activity programs provided for us. I feel safe and happy here. Housekeeping does a great job with my apartment.

A place for Mom helped me move here and I love my apartment, 3 and a half years later I still love it. I think the staff are great and the 3 meals a day really sold me . All the extras we get are beautiful. I really feel this is my home. I don't have any family here but I told Randy that if I needed to move in assisted living I would like to move here nowhere else.

So far it's going pretty good. It's clean, but they have a lot of construction going on right now. The staff is very pleasant and very helpful. They have certain windows of time for meals, by the end of that window, the food will be a little cold. There is always something to do. I am really happy with it.

Very costly but hopefully in line with other such facilities. Smaller number of residents is good. Be helpful for staff to identify themselves when we call. We were attracted to them because of the room availability and location relatively close to family. I would recommend to others.

[name removed] at the front desk is fantastic and has an amazing, helpful attitude. [name removed] has been a good communicator. The facility is extremely clean and smells good at all times.

There are a couple of CNA that have taken great care of dad. A new administrator was hired in October and everything changed. The current administer is does not really care about clients. She is manipulative and tends to shade the truth.

From our first tour visit through family member's current residency, everyone at Graceland is caring and kind, very responsive to requests & questions from family members/resident. The general areas are kept tidy and odor-free (e.g., accidental spills are attended to quickly). Individual room housekeeping gets daily basic attention (e.g. trash removal) but the monthly detailed room clean-up is lacking due to short staff headcount. Everyone ~ from Administrative level through the day-to-day staff ~ at Graceland shows compassion and care to all. Quality of care. >> some days a 4, other days a 2. it depends on staff number for the day and the number of incidents needing prompt attention. Overall, the menu is bland; lacks fresh vegetables and appealing flavors. There are daily offerings but family member does not participate. There are no off-site offerings. After visiting a dozen assisted living facilities, Graceland was chosen as a good fit for my family member due to its location, homey atmosphere, friendly-caring staff. Cost is average to several other facilities in the area.

Very positive! It's a friendly place and well run. Highly recommended! We picked this community because of the affordability.

Sometimes, the maid skimps on cleaning the shower. Many times, eggs, bacon, sausage, or Canadian bacon not included for breakfast. Only protein served is yogurt. There were supposed to be movie nights once a week, but that hasn't happened. The shuttle won't take [name removed] to the nearby Gold's Gym. The shuttle isn't always working. We feel it's a good value for the cost, but we still don't like the fact that breakfast served there is not that nutritious or good for residents with blood sugar problems. [name removed] has a medicine that affects her blood sugar. The breakfast there has too many carbs. On the positive side, we got my friend [name removed] to move to New Forest Haven in [date removed]. He likes it and has another friend there [name removed] who also moved there recently. Yes, We recommended New Forest Haven to [name removed], and he moved there. His friend [name removed] heard about [name removed] recommendation, and she moved there.

They are very good with the residents and are very understanding. They treat the residents with respect and are very caring. They could also make some improvements on the food.

My mom's overall experience at New Forest Haven Assisted Living has been good. [Name removed] is an outstanding and caring Director. The CNAs and other staff are good to great. I have found the Assisted Living building to be well cared for, comfortable and clean. Everyone has been welcoming and friendly. The food is just okay, but I think New Forest Haven is aware of this. My mom's studio apartment is nice and the level of care has been refreshing. New Forest worked to create a plan that was affordable.