Elevated Estates

My family member has been in here for about 2 years. In that time the elevator has not been working, they now allow pets that are all over the place, they cut the cable and expect them to use streaming services, and have stopped cleaning. Yesterday we were there. The floors were sticky outside the rooms, when entering the room it was apparent that no one has cleaned in quite sometime. Our family member had soiled the bed and was still sleeping in it for days/weeks since it had been changed. What are we paying for?

I have a friend that lives at Forest Oaks and I wish she didn’t. Many of the employees are so rude and do not take proper care of the residents. The food is disgusting! I saw a med tech giving medication without gloves using her bare hands. The director seems like she could care less. Please, do not place your loved one here.

Our loved one was only there for a few days before we pulled them out. If your loved one can move into assisted living or independent living they would be fine, but the community was not equipped for memory care. On our initial tour the community was fifthly, and there was a couch in the main gathering area that was so disturbing to look at. Also they did not treat us well when it came to the finances, what they did was very wrong.

I decided to take a drive out to this place to insure I could find it and just have a look of the outside. The front was nice. The rest of the outside is covered in mold/mildew. The building reminded me of a prison. It is ugly/scary. I won't be returning.

Small community of approx 52 rooms. Appears to be a higher level of memory care residents. Older building, seems a little cramped. Mom did not like this place. Staff is very nice, friendly and informative.

I stopped by the Edwinola for a tour. The management refused to give me a tour and stated that I HAD to have an APPOINTMENT. I won't put my family member here if I can't see what's going on and what the place looks like. They should have let me have a tour when I asked for it. Doesn't seem right to me.

My parent is living in the assisted lived and has been attacked twice. Once by a room mate. Once by another woman who wanted to be first into the dinning. Staff never notified me of the incident my parent did. Both times she was hurt and needed medical attention. She does not feel safe to be around the other residents here. Staff doesn't seem to care. Only a paycheck and they are always in meeting and don't return calls.

This community was not a good place and they were not able to complete the care that they promised they would be able to provide for my love one.

Horrible place to work for. I wouldn't even put my parents in this place they don't care about there residents or stuff. The management for Residents assistant is un fair to her hard working employees she favorites all the lazy ones and let them get away with [removed] they leave whenever they want stand there all day creating drama about all the hard working employees. All the good employees leave and quit cause they can't take it then they wonder why they are so understaff because they don't treat all the employees equal. The head management should wake up and realize she needs to get rid of the head nurse that runs the R.A and fire all the trouble makers and lazy workers if they did that all the employees would have still be working and they wouldn't be so understaff. The workers play like they are working and don't do nothing they don't care about the residents that they have to take care of it's heart breaking. The pay is low to they should pay more then what they pay especially that good workers work in a hostile Environment

My loved one was only there for a very short time. They interviewed him several times before admitting him. He had some behavioral issues, so all the aides became very timid. Better training for the staff would be a good thing.

I'VE BEEN LIVING AT THE EDWINOLA FOR THE PAST 9 MONTHS. EVERYDAY ALL I THINK ABOUT IS MOVING OUT . THE ROOMS ARE VERY SMALL,LOTS OF BUGS ,WATER LEAKS, 3 MEALS A DAY ALLMOST AS GOOD AS MCDONALDS. THE STAFF,CNA'S AND NURSES ARE SO SO AT BEST . MY WIFE HAS A FEW FRIENDS HERE BUT I'M LEAVING NEXT MONTH WITH OR WITHOUT HER.GOD HELP THIS PLASE