Elevated Estates

My in-laws moved to Villas from Atria so my father-in-law could receive memory care. Mom is independent but was in the same room with dad. She were not happy with the situation since there weren't any other residents for mom to associate with. They especially did not like the food. They moved out in about 6 weeks back to an Atria.

We toured this facility after we toured Spring Oaks. This one has 1/3 more residents. It seemed a little older and less bright than the other one we visited. A private room was not an option here. The assisted living residents only outside option was out the front door. The enclosed outside area could only be accessed from the memory care community. However, we do know one of the residents here and she is quite happy and wanted us to move our mother in there also but we chose not to.

It was great when he first got there. But went down hill. Ac broke down all the time. The elevators were out half the time. They got little food. I had to buy a refrigerator and buy my dad food. I found out they had recovering methhead working there. The only good nurse that could deal with people they fired. Would I send him back no. Director was misleading.

My brother in law was there for a short period of time and then he was sent to Emergency room in Dade city with a swallowing issue and then sent to The Groves, nursing home in Lake Wales. After we heard that would be permanent, we went to get my brother in laws belongings, they were nowhere to be found. Someone was going to look for them and contact us, but never did

The biggest complaint my parents had was the food. I ate there a couple times and it was no good at all. The elevators were broken a lot. There were water leaks often. Bugs in the rooms. Strong sewer smells downstairs. The bus doesn't have handicap access. Just an overall bad experience.

My mother in law did not stay very long at Elevated Estates Edwinola community as she was back in rehab after just a couple of weeks. She had a fall and we were never able to ascertain why she was not able toget help during the night.

There's a lot of maintenance needed at Elevated Estates Edwinola (water leaks, AC/heat out for days, spotty internet for TV, confusion over medication management, elevators out of service, awful food, community bus does not accommodate walkers or wheelchairs etc). Just all in all, a bad experience. I would not recommend Elevated Estates Edwinola to others.

Areas this community could improve on to better the experience would be to have regular eating times for the residents, as well as changing our loved ones clothes each day. The bathing however was good. At the moment we would not recommend this community to other families based on the experience we have had so far.

My loved one was previously a resident at Elevated Estates Edwinola and our experience at this facility was not a good one. If safety were one of the ratings, I would rate it at zero. The cleanliness and friendliness were okay. The staff and value for cost were poor. The care services and the meals and dining were terrible. I really wouldn't recommend Elevated Estates Edwinola to anyone. I wish it had been better, but it just wasn't.

Like I was saying food been brought to the floor in the same elevator with all residents coughing and sneezing - Not very healthy Number. They get cold meals, they don't get enough food, every one stay hungry. The elevator is a safety problem.

This facility has been so disappointing, the director has been rude to a dear friend who has been helping me with my mom. Now she is so hurt she feels she can not go back to see my mom. My mom is 101 years old, I'm 80, disabled an can not do a lot for mom, Mom is blind and deaf has a walker needs a lot of help. This friend is so hurt that she is crying. The food at this facility is horrible, one aid in particular seems to be a trouble maker and should be replaced. I had so much hope with this place , such a disappointment.

The employees lie to you a lot because it does not make it very great. I had a lot of misinformation. This is a cute community but it is hard to deal with. They have activities like yoga classes, work out classes, church, bingo and more for the residents. They also have someone that comes in to do activities with them which is nice.

Do not moved your loved ones here. Make sure to read their reviews on websites. My loved one fell and they do not know how or when and they do not have an incident report written up. The director is unprofessional and rude and it was not a good experience at all.

I am a friend of a resident, I have to say the place is beautiful, but certain staff are rude and take there staff for granted , the maintince man [removed] I heard talking to his staff I couldn't understand why I saw him screaming at one employee. She was holding her hand and left in tears as I stood in shock, for him to be so angry and yell makes me worry about my Friend. It's unexceptable to me to see a hard worker leave in tears but to yell down the hall I'm done with you wow, I see alot when I'm here but this took the cake. I think someone needs to do something about his anger and the way he talks. Other than that I'm pleased to say it's a great place, well keot, and clean food good but management needs to learn these are people too. I really feel bad for the girl , also I had just told art what. A great job she does on his room

The .5 in my overall rating is only because of certain estaff members but I wouldn't trust Forest Oaks to watch my dog! Residents wander around in dirty clothing, there are no activities except bingo and pokeno, management is more concerned with making money, "3 chef prepared meals" yet the chef is only there one day out of the entire week, the nurse and her assistant are late daily and don't have time to speak with the family, unlicensed resident aids are really the ones in charge of the residents and managament have also been overheard speaking negatively about residents and their families. If you care about youre family members well-being don't send them to Forest Oaks!

Very manipulative and liars. You cannot trust anything the Director says. I am more than frustrated with woman and some of the staff. Ask the same question to 4 people, get 4 different answers. None of which are correct you find out after the fact. Don't receive their mail or receives it after it's been rummaged thru. Won't give Doctor information. Director said she would call back has not yet.

Elevated states was the worst place I could ever possibly bring my mother to. The elevator was always broken, the food was substandard, and the assistance from the staff was poor. She now lives with me permanently!

Staff is not there at night for transports. New windows are not installed in renovated room this rain pours in. Dungy and inhumane. Choose elsewhere. Food decent. Not secure. People leave and no one knows.

I wouldn't even rate a 1. The place is disgusting, filthy and has cockroaches. Quality of care....there is none. They did not give our friend his meds for a month. Left him in his feces. The administrative staff were liars. Our friend was supposed have a portioned room which never happened, good luck getting ahold of someone unless they need something from you. Because of the care our friend ended up in the hospital then rehab went back to elevated and then back to the hospital. The food was nasty, he would not eat it. There weren't any activities. In a way I guess you get what you pay for. When it came to friendliness, the staff and most patients were friendly

I saw the med cart left open while staff was no where near and then in dining room staff was not concerned about clients being up to table or helping them. I went to sit at table with my aunt and chair beside my aunt had feces on it!! Staff said oh it happens all the time!! No excuses Also when I signed all the paperwork I did not get a copy till weeks later. I was also told $[removed] deposit was a registration fee when I checked my aunt out and was also told I had to give 30 day notice!! But I signed all paperwork so fast I didn't get a chance to read it and have a copy before I left that day!!! Very unprofessional