Elevated Estates

Overall they've done a good job at Forest Oaks of Spring Hill. It's a nice looking facility, and the staff have all been very friendly and helpful. My loved one has had complaints about the food, but whenever I've visited it has seemed alright. It's something they could work on, but not a big problem.

Caring and compassionate staff. Always 'keeping an eye on' residents that are moving about, and can provide feedback to relatives immediately.

we liked it a lot, everything works for dad.

I toured The Edwinola and I believe that you get what you pay for. the staff didn't seem as professional and the community wasn't as clean as the place we chose.

I received a tour of the facility by [name removed] and [name removed], I was impressed by how neat and clean the facility is. Everything was organized from the cafeteria to the memory care unit to the resident hallways, I was also impressed by the wall of veterans that they pay tribute to in the main entrance. I would highly recommend this facility for the care of an elderly loved one. [name removed]

When visiting, face to face contact is great and follow up with residents is very good. But for me asking for follow up to return a call is not very good and I'm the one having to follow up with items of concern. I would recommend Elevated Estates of Spring Hill

They are very nice workers, but some of the residents are violent, unsanitary furniture and a lot of residents who shouldn't be there. They seem to take a lot of people off the streets with more then dementia. They need more professional help then they provide there

Edwinola is very old and our mom was on the Alzheimer's floor which could get pretty crazy. She did have her own room which I think is important for late stage Alzheimer's patients. All in all it was ok.

The director of nursing is a dream. The head administrator has no clue of what limitations they have regarding care and patients. Their initial evaluation needs to be updated with focus on care and not filling a bed. Again they need to understand the limitations of assisted living versus memory care.

My loved one is a resident at Elevated Estates of New Port Richey and overall things have been very good. One recommendation is to better handle clothing as many things have disappeared. I even asked another resident about it and she concurred.

We can answer your questions but we are not pleased with the responsiveness (or lack thereof) after the move in. My MIL has moved to long term care and we did not get any response from Edwinola after giving notice. We also tried connecting with A Place for Mom again and received no return calls after leaving 2 messages for 2 different people. The staff were friendly when we were there as potential buyers - afterwards it was difficult to contact anyone

Area of improvement - tendency to be manipulative for business purposes. For me I owned my own business. But a little more open with information would be helpful. They want everything their way.

I like the events offered for my mom. She just transferred to this location, so unable to give a full review; but I'm liking the environment so far.

Overall, the staff is very friendly. The rooms are nice. However, there are no places for the residents to walk outdoors. They have only the indoor hallways available for walking. They've undergone new management, and they no longer have a nurse on staff. They also do not have an activities director; therefore there are no activities. The price is high for what they're offering right now.

The food was not very good but the facility was good for us for what we needed. There was not a lot for her to do nearby and the activities didn't really fit her age group. Her favorite thing about the community was the balcony and the hairdresser. The staff was very professional.

It's a good place to live. You have love and friendship

It had a pee and ammonia smell to it. I like Nona. I liked were Nona once to put Dad.

Older facility, dark and unattractive, and smelled extremely bad. Did accept Medicaid, however, and seemed adequately staffed.

This community does not have enough staff to keep a good eye on my husband. I told the staff but they were unable to fully watch him.He fell a few times here. The staff are nice people.

I toured this community while looking into care options for a loved one. This seemed like a nice enough place in terms of the care provided and the friendliness of the staff, but I just didn't think it looked as nice as some other options that I had seen in the area.