Dominium

I would not recommend the community due to management in the community. There is a form letter they use and it doesn't always apply to the same situation. I believe they need to have another individual at the front desk. I had family members here as well, and they were very quick to inquire if a family member would be stay in in the community after the death of a loved one. They didn't even give condolences for the loss of our family member. The apartments were very spacious, with high ceilings, great circulation of air. There are even decks available for apartments. There were new appliances in the apartment I had. The first day I tried to use the washer the entire door broke, and it took over 20 days to replace the washer in my apartment, and then the community asked for me to prove that I didn't do this with malice. I was expecting more community activities with other residents such as travel stories, coffee mornings, and more.

Bren Road station is a beautiful property however the dog owners are huge problem they do not clean up behind their dogs inside and outside of the building however the staff is very pleasant and they take very good care of the property other than the problem with the dog owners I am very pleased

The building is beautiful, but the office staff is not friendly at all. They don’t acknowledge you, don’t say hello when they see you. Very unfriendly staff

I am typing this for my client as she stated to me "Hard to deal with". She was supposed to get a deposit like 7 weeks ago and still waiting. From my perspective, that isn't a good thing for renters like herself. She has been overwhelmed with the bad experience with that place.

The apartment building is very nice. Although the office people there could have better attitudes towards residents/workers who are helping the residents. There’s a saying “ always be kind, because you never know what someone is going through “ I understand we have our bad days, but please don’t take it out on the people who are simply coming to you guys for help. Making side comments and not being professional when asked a question, shows me you have no respect for my resident(that lives there) and I. I would never recommend this type of unprofessionalism to any client of mine. Yes, I am a minority. Yes, I do see that I was looked at but was never seen at eye contact level. Regardless of the color of my skin, I would never be annoyed at the sight of your skin color like how you guys were to me that day. I hope you all grow and learn to be kind to everyone.

Poor management that will lie to you and then screw you over when you move. This is not truly a senior community. There are people under 55 there. Poor upkeep of the landscaping and snow removal. Beware.

When my neighbors (Who had also found this horrible place through "A Place for Mom") left this place 3 MONTHS BEFORE our one year leases were up..WE WERE ALL SUICIDAL! Seriously. I have NEVER seen a place run so badLY! One housekeeper, one maintenance guy for hundreds of apartments. Back in November of 2012, Parkland Manor changed ownership...and the bottom line was MAKE MONEY! Carpets were filthy. Walls dirty. They had people in wheelchairs on the second floor! If there had been a fire she would NOT have been able to get out. Miss Barnswell, one of the incompetent brainless managers decided to name a team captain to each floor. These people were supposed to get people out! She's asking 75 y/o ladies to make sure people get out? People in wheelchairs, schizophrenics, Alzheimer's and so on? I told our floor captain to get the hell out. It was up to the Fire Department to rescue people! The doors need to be opened by a key fob. People in wheelchairs had to put the fob next to a door, then try to open these heavy wooden doors to get in! THERE WERE NO HANDICAPPED ENTRANCES! No one in a wheelchair or walker should be in this place. But the management did nothing because they wanted the rent. Every other 55 plus housing had a LONG waiting list...Parkland couldn't get people to move in. It got a TERRIBLE reputation. My lawyer wanted me to go on local TV about this place. BTW in the contract you sign you can get IMMEDIATELY EVICTED for posting anything negative on their website. we were FORBIDDEN to pass around any petitions. I have NEVER talked to such unhappy people who are forced to live in Parkland as they have no money to move out! We were treated like children. Every day there was a NEW letter on our door.. Don't do this, Don't do that! If you honk your car horn--IMMEDIATE EVICTION! They made up stuff every day! We would try to bring up problems in the monthly meetings and were told "You can't bring up anything! WE control this meeting." We were told we had Directv with high def and DVR. They lied to us. Place wasn't upgraded for either DVR or HD! It is an unsafe place. They have a 90 year old resident walking the halls looking for "problems." Cars were broken into and guns taken. Pit bulls from an adjacent neighborhood swarmed through the parking lots. I found water moccasins (SNAKES) out by the dumpster and was told..."Yeah they like the water!" Nothing was done to put snake repellant down. Two dozen of the residents were from Marietta Housing and were moved to Parkland while Marietta Housing was being renovated. As soon as they could they were GONE. The staff had a few "favorites" who gossiped and spread rumors. I was accused of breaking fire doors, assaulting a staff member...others had similar problems with staff. There was nothing to do...no arts, crafts, no get togethers. By the end of my stay the staff was renting out the dining area for private parties and probably making A LOT of money. They brought in gold and jewelry buyers. I had to hire a lawyer for $2,000 to get them off my back as they were saying that I had violated all 13 pages of the contract. Miss Barnswell accused me of stealing the washer and dryer. They have residents who SHOULD be in assisted living. One very old lady put candles in her apartment at Christmas time, her robe caught on fire and she got third degree burns and had to be life-flighted out. They have "Life Alert" phones BUT THEY DON'T WORK UNLESS YOU HAVE A LAND LINE..MISS BARNSWELL DIDN'T KNOW HOW THEY WORKED. The security is lax. There were always strangers in the halls at 4 am! This place should NOT be on any list for seniors!!!