Distinctive Living

Our family was able to have an in person tour and at the time we were only looking at assisted living and it was a good tour. We actually have a family friend with a loved one at The Chelsea who is really happy there. However, they did not have as nice of an outside area as another facility we were checking out. This community is more right in the city so not a lot of outside space, but the facility was still nice and the rooms were nice. We did not choose this community because they require 2 years of private pay.

Inspired Living gave us a great tour and were one of the only places that actually showed us the memory care unit. The facility is beautiful and has a very nice swimming pool. I was concerned though because during our tour I did not see any residents or staff, no nurse stations were open and it seemed empty. I asked how many beds they had there and she said 120 but only 50 residents were actually living there.

The nursing staff is responsive. They do call me on a very regular basis with different updates. They recently separated the unit into two areas - one side for people who are less functioning and one side for people who are more functioning. I don't necessarily see employees as much as I would like to for my mom on the better functioning side. But overall I think they take very good care of her. They're reasonably quick to get her cleaned up with any incontinence issues. Everybody is very friendly, including management. I think the staff seem a little overburdened sometimes, with not enough people for what is required of them. But my mom enjoys the food. And they're good about getting the residents together for activities like exercises and stretching, going out to the gardens and gazebo and asking about their fondest memories, playing a news/history/trivia games. Those things all seem very positive to me.

Top of the line. Cover all bases

Top of the line cover all bases.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

The community is cheerful, clean, and up-to-date. It is better for those residents that are more independent then end of life. It would be an excellent place for assisted living. The memory care unit was run different than the assisted living unit. I would recommend it as a top choice to check out the community for their loved ones.. I would check several communities out for a reference point, and visit all the places in person.

I think it is a great community. I think we found a great place for my loved one. Everyone has been friendly. My loved one is social again and that is the best part for me. There are quite a few activities available for the residents.

This facility was also very nice. Our tour was thorough and all questions answered.

We chose Inspired Living at Lakewood Ranch because it sounded reasonable for what my brother needed at that point in time. They were very good with communication throughout covid. I would recommend them to others looking.

Communication can sometimes be difficult. The response time can take longer than we liked but they did respond. I would recommend checking out this community.

Our loved one physically looks brighter than what she did before coming into the community, and she looks like she is getting good nutrition. We would recommend this community to others.

We like the smallness and staff ratio here. Just seems a little expensive for what you're getting.

I would recommend The Chelsea at Montville. It served my loved one's needs while they were there. The room was comfortable for my loved one. My loved one was able to choose their food and they enjoyed it.

I think their memory care is great. The food is great. The food is a big deal for the residents to look forward to each day. My loved one states that the staff doesn't speak to them when they come in. They will answer a question if asked. I think the community is short staffed. They have lots of activities with the residents. They do bingo, artwork, movies, and exercise for the memory care residents. They post artwork of the residents on Facebook for family members to see. This community is more organized than the past community my loved one was in prior. I wanted to have my loved to receive counseling due to the loss of their spouse. I feel that mental health should be included with the care the residents are receiving. The community is beautifully decorated.

The layout of this community is very ideal especially with it being a memory care facility. It is very well designed, the building is in a U-shape with an outdoor area in the middle. We believe this staff is handling COVID the best that they can, we have only been able to visit once and they have done a beautiful job keeping this community clean. The staff was very friendly when we visited, everyone was great. All in all we are happy, and they have done a very good job with the activities. They have a wonderful calendar with a list of the daily activities. There is singing, games, religious services and movie nights. The food is excellent. We were able to eat there a couple times and its very nutritionally balanced, very good portions and a great variety. The rooms are a little bit on the smaller side, but a whole lot cleaner then the other places we looked at, and the bathrooms are a very good size.

Before COVID the residents would go on outings to Walmart once a week, they had painting classes and bingo. The staff was very friendly and we found this place to be very open, airy and very welcoming. The rooms are about standard size including a bedroom and a small bathroom.

We chose this facility due to affordability. The food was pretty good, there was quite a bit of variety. They also gave snacks morning and afternoon. The outside looked very nice but the inside was older looking.

I am concerned about communication with and from Inspired Living at Lakewood Ranch. When calling in, staff is always "at a meeting" and when messages are left, calls are never returned. Staff apparently was accepting whatever my sister (Alzheimer's patient) told them without checking validity. She appears to not be showering and skipping other personal hygiene. If communication was better this could be handled rather than neglected. Activities offered seem appropriate and in time she may become more involved. Facility is attractive, friendly and well-maintained.

All the caregivers are friendly and helpful. The one main issue that I have is not exclusive to this community, my Mom is in the Memory Care Unit but is by far the youngest one as it seems the average age for this type of care appears to be late 70's to early 80's. My mother is in her early 70's and has noticed all the "old people" around her and it seems to make her uneasy at times, I just wish there was a place that she felt more comfortable in with a few more residents more her age. The staff has gone out of their way to try and convince my Mom to engage in inside and outside activities. They have worked with my sister and I to help my Mom adjust to her new living situation and have accommodated any reasonable requests we have had.