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Certus Senior Living

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9.1

Review Score

77 reviews
4 communities
Starting from $X,XXX/mo

Certus Senior Living community listings

Showing 4 communities
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CERTUS at Mount Dora

4901 Lake Park Ct, Mount Dora, FL 32757

Starting at$X,XXX+ monthly
Photo of CERTUS at Mount Dora
11
11 Photos available
3
3 Floor plans available
9.4
Review Score
26 reviews

It's a great place. Very caring staff, and a good management crew. Excellent facilities. Activity room with 4 hours of activities every day. Twice a week bus trips around the area, with occasional stops. On...

Provides: Memory Care

CERTUS at Waterford Lakes

11120 Lake Underhill Rd, Orlando, FL 32825

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.3
Review Score
20 reviews

The Certus staff is well-trained, professional and friendly. The food is of a high quality and healthy. The facilities are clean and the activities are frequent and keep the residents engaged. On a more...

Provides: Memory Care

CERTUS at Vero Beach

5380 US Hwy 1, Vero Beach, FL 32967

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
17 reviews

I really can't say enough about Certus The staff always making sure that my wife safe and happy clean and always keep an eye out The rooms are nice size with private bathrooms The places always clean and...

Provides: Memory Care

Caring for loved ones living with dementia or Alzheimer's disease is an honor which is why we are devoted to making memory care better. Through research, purposeful design, specialized training and talented associates we are creating a new standard for memory care communities. With a sole focus...

... Read more

CERTUS at Orange City

675 Veterans Memorial Pkwy, Orange City, FL 32763

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.4
Review Score
14 reviews

My review is solely based on this Certus, so I do not have another facility to compare. This past year Certus has gone through changes in personnel. To me it has been up and down. I hope things will...

Provides: Memory Care

CERTUS communities are built purposefully to provide a homelike environment where residents feel comfortable, safe, and successful. From our small neighborhoods to our research-based Town Center concept, we personalize each resident’s day based on their preferences, abilities, and needs.Our small...

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Viewing 1-4 out of 4 communities

Reviews
for Certus Senior Living

9.1
Review Score
63 reviews

Review Score

63 reviews
9.1

Out of 10


5 star

80%

4 star

16%

3 star

4%

2 star

0%

1 star

2%

A Place for Mom has scored Certus Senior Living with 9.1 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Certus Senior Living has 63 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
50
10
2
0
1
Date Submitted
6
13
23
Reviewer
0
58
5
0
Care Received
0
63
61-63 of 63 reviews
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3.0
Anonymous - Family/Friend
Memory Care
June 6, 2024
Verified Review
Suggestions for improvement.

They are helpful and caring, it is important to have a good staff to resident ratio. The facility is very nice. Good size rooms and bathrooms. Lots of light. They need to increase staff to resident ratio.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
February 21, 2023
Verified Review

Our family had an in-person tour and it was just not the first impression from the start so we knew it was not going to be the place for our loved one.


1.0
anonymous - Family/Friend
Memory Care
March 30, 2023
Verified Review
Unsafe memory care facility

We had our own caretakers stay with our loved one. Thank god we did. They never answered call buttons for help. Didn't do anything they promised to do like wash our loved one x times per week, come get him for meals and check on him. We found staff sleeping on the sofa at night. We had to fight to get some if our money back when we pulled him out. There is much need for improvement.

Cleanliness

4

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


Viewing 61-63 out of 63 reviews

Frequently asked questions

There are 4 total Certus Senior Living Facilities.

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