Cascadia Senior Living

We have had a very good experience there no complaints, due to resident passing away didn't spend any time in facility.

My mother has lived at Heatherwood for a few years. I am always so impressed with the quality of people working there, the excellent food in the dining room, the number and variety of events in and outside of Heatherwood they are involved in. My mother's toilet overflowed and flooded the room. Their immediate and thorough action was very encouraging. I have nothing but good things to say about Heatherwood.

I like the staff. Lisa and Rod are awesome and have gone out of their way to help with the transition. The apartment has a lot of storage and a fireplace, which makes it more appealing than many of the other places where we looked. The food is excellent and plentiful. Since it is independent living, we are not using any care services. The price is a little high, but workable. The location is perfect for us. The folks have only been in for a week or so, and it may take a little while for them to adjust. All in all, we're very happy with our decision and think they will be happy there.

I would recommend the community to others for their loved ones. The community appears to be an excellent place to go. The only concern I have is that the care is top of line. It would be nice for the staff to be more proactive and interactive with the families to keep us updated on our loved one's care.

The price is more expensive than most, but they do offer a lot in the community. Communication was good between the staff and our family, and they were responsive and accommodating to us. I would recommend this community to others.

The food here is excellent, it is good quality and the chef does an awesome job running the kitchen. They provide a lot of activities and have a big variety to get more people involved and it always a change of pace. If you participate, you Heatherwood bucks and at the end of the month you can get things from the store she has and you can spend your Heatherwood bucks on. They have a nice walking trail that is about 1.2 miles and I enjoy getting out there and walking or spending time in the courtyard. I would recommend it to anybody looking for independent living.

My mother is doing very well at the Fieldstone Yakima. She is still adjusting to the changes, but they treat her very well and keep her safe. I am happy with the care she is receiving there.

great personal- great food- great place to be

The staff is great and they really helped us make the transition a smooth one. We never thought we would have to move her here, but it is a nice place. The other residents are very nice and the food here is good too.

What we like the most about Fieldstone Memory Care is the community itself, the staff, location, the food, all excellent. Communication between staff for care is the only reason I don't give them a 5

Everyone is very friendly, staff and residents. The menu is very limited and changes are only made every 2 months.

The community is clean and safe. Most of the care givers and staff are very friendly and are watchful of your loved one. We visited Mom all most every day. She was there 4 months.

They have great staff. The staff is caring, food is good, the place is new and clean. On the downside, they lost a lot of my mom's clothes, blankets and shoes, hat, jacket, sunglasses. They don't have a good system for laundry.

Heatherwood is a great place to live. That being said, there are some limitations and logistics that can be frustrating. Right now, the facility is undergoing some maintenance improvements that is enhancing the comfortability for the residents and staff! It's important, if seriously interested in becoming a resident, if possible, request to stay one-three days as a visitor, to seriously observe with a "third-eye". Try to analyze the "culture" of the residents and staff, as well of its idiosyncrasies (all facilities have them) that is unique to Heatherwood! If you are a visitor, mingle at different tables, during meal time! Listen to the conversations and discuss your thoughts about moving into a senior living community.

For the most part, Heatherwood provides a nice housing facility and good outings and activities. Food is ok most days but occasionally a dry meat-loaf comes out. Staff is friendly and the rooms are comfortable and there is housekeeping weekly. The overall age of residents is about 75-80 I would say. Maintenance is a bit slow at times, but eventually gets to repairs. Other residents are fairly warm and friendly and come up and introduce self.

They are very helpful and nice. A few of the staff are related to each other and even have relatives living at Heatherwood. Some of them have even offered to drive my mother-in-law to run some errands. They have a bus that takes residents to doctors appointments on Tuesdays and Thursdays and runs scheduled errands on other days and has fun outings. The staff is going through a little change at the moment, so it's currently in a transitional period.

My Sister is enjoying Keizer Ridge even though it's not home. This is her new home and she has her poodle [name removed] which all the residents absolutely Love. They have a new activity director that's doing lots of fun activities which my sister enjoys participating in. So far we've happy with most of the care she receives and the friends she's made.

The staff is caring and supportive. I appreciate are of the knowledge they have and reassuring to me. Care giving is not an easy job and they do it well. I think it is helpful that the caregivers are consistent and there isn't a lot of movement among personnel. I wish there were move activities that my sister would like to do. (i.e. gardening). She's not much for arts and crafts or coloring or watching TV. Overall we're pleased.

When choosing the right place for my loved one I tried to ask all of the important questions. More than simply price & quality of care but annual increase, the happiness of current residents and on staff qualifications and employee satisfaction. I'd imagine finding qualified employees is a challenge for the industry in general. But the elderly require extra patience, empathy & understanding. Fieldstone struggles with turnover, which affects residents directly. But is this industry wide? I'd imagine the answer is yes but a smaller company should be able to mitigate this better than a conglomeration. The annual price increase shared with me prior to move in was 3%-6%. Thus far, increases were 12% for 2023 & 9% for 2024. Fieldstone explained this with, 'in order to maintain quality of the food & retain employees' yet food quality has waned & several employees have left. Food that was free (in the Skylounge) is no longer & Gerald's dining room food has gone down in quality, consistency & portion size. Despite everything, the residents remain happy & the general environment of Fieldstone Silverdale is bright & caring. From word of mouth, the food (it's a big deal for residents) is still better than most of the surrounding area's other options. Finding the right place for your parents is difficult. There is no perfect answer or facility. Fieldstone does try and for that I am grateful.

The staff are friendly, always addressing my mother by her name and asking how she's doing. The facility is always super clean and bright. Based on the experience we have had with Village at Keizer Ridge, we would recommend this community to other families.