Cardinal Senior Management

My dad was in a Nursing Home and we were not happy with the care that he was receiving. After he was hospitalized and we were told he would need to go on hospice, we were recommended by [healthcare facility name removed] to look at Sunrise. The moment my family spoke to [name removed] we knew my dad would be in great hands. [She] asked us for some information and to fill out a few forms online. She took care of the rest and my dad was transferred to Sunrise within 24 hours and all the equipment he needed was there waiting for him. We are forever grateful to the Sunrise team for the love and care they showed to my dad and our family. God Bless you all.

Everybody at Autumn House East has been so friendly, and so good to our loved one she absolutely loves them and the care givers. She is enjoying playing bingo, going to their Church services and doing arts and crafts which she is really proud of. She absolutely raves about the meals and dining service and based on our families experience we would definitely recommend this community to other families.

This is a very nice place. The friendliness of the staff and they are willing to help stand out to me. The staff were right on anything that we needed. The staff communication was great and they were willing to work with us and were able to answer our questions. There are three meals a day served and the resident have choices of meals to choose from.

It's been a positive experience from the moment we took her in. The communication has been very good throughout the onboarding process. Their responsiveness to any questions or concerns I might have had has been very good as well.

We toured Autumn House East, it was a nice facility and it would have given mom a lot of room to roam if she would have been up to it. Her budget wouldn't have allowed for her to stay in the room that I liked. It was also an older facility, so it reminds you of a dungeon or an old hospital. If we would have needed to, we would have had to come up with more money. It was also further away, out of three children the community we chose was closer for two of us, whereas Autumn House would have been further for all of us. I liked the staff here and the activities director they introduced me to. The dining and activity room were wonderful and beautiful. I also liked that they broke down the lunching room into separate groups. Everything was clean and nice.

Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.

Our loved one really likes the size of her room, it is much bigger then a lot of the other places we had looked at. Even though our loved one does not participate in the activities they have a ton to offer which is nice. We would recommend this community to other families based on our experience so far with The Gables.

I have worked at HH for almost 32 years. It is my home away from home and my co workers and residents are family. I can’t imagine ever working any place else.

After touring other places, Oak leaf Manor North was up in our top 2 choices. The facility is beautiful and the staff that we had interaction with were all very friendly and accommodating. For us it came down to the location, we wanted some place closer so we could pop in whenever we wanted.

This is a very nice place and community for elderly people to be. They are very friendly and the community is very clean. The administrative staff bent over backwards to get us in there in a timely matter and they were just really great to work with. It meant a lot to me and my family. The staff are very good, friendly and caring with my loved one.

From the first tour of Autumn House East, my husband and I felt that this was the right place for mom. I had peace of mind knowing that mom was well cared for and safe. The entire staff is always welcoming and friendly. It is easy to see how much they love working there and share that love with every resident and family member. The nursing staff IS exceptional. They truly ARE committed to care, compassion, dignity, and safety for the residents! As mom’s health declined everyone went above and beyond to make her comfortable throughout her last days. I highly recommend Autumn House East!

I would recommend the community to others for their loved ones. The cost effectiveness and friendliness stand out to me. My only concern is my loved one still has not seen a doctor and has been in the community for a bit. The care staff were the ones that told me that my loved one still hasn't seen the doctor. I was not given a contact point of person to reach out about my loved one. The follow through with messages left is lacking. My loved one is very happy here.

The Village at of Heather Hills is fabulous. The 1 on 1 care that they provided is something that really stuck out to us. [name removed] the intake director was absolutely incredible. The experience was wonderful and we would highly recommend them to others looking, It was the best decision I could have made for her.

Our family had an in person tour and the person we met with and talked with was wonderful. The community is beautiful but it just was a little to big and elegant for our father.

i took a guided virtual tour of this community. it looked good, but we chose another community because gables of green did not fit into our budget.

This is a wonderful and perfect place for memory care residents. The pricing was good for our family. There are activities for the residents to participate in, if they choose to. The staff and hospice could work better together. Most of the staff are outstanding to work with though.

We looked in the Westerville area for an independent/assisted living facility for our mom who has dementia but is still very physically active. We toured 7 different places in two days!. Most were very nice but the warm feeling and brand new gorgeous facility at the Gables put it at the top of our list. It is like a resort for the elderly! We were fortunate that an apartment opened so my mom just moved in last weekend. Everyone has been very helpful, kind and understanding. There are 4 activities per day such as flower arranging, manicures, bingo, trips to the store, bible study, etc etc. Our family is very happy so far and there is definitely a sense of relief that we know our mom is well taken care of. Highly recommend!

I have already recommend this community to someone. Our experience has been really good. I think it is a bright and clean community. My loved one likes it and thinks the is a lot nice people. The food is enjoyed by my loved one.