Canopy Lifestyles, LLC

We chose Enrich at 519 because we were in a time crunch and they had availability and the value for the money. I also liked them, because of the director, she worked with us to make sure the price was right and was very accommodating. The location is also good, it is very accessible. It is also a secure facility, there is a rod iron fence around it so no one can get out or come in without notice which is something we were looking for. The room sizes are perfect, it looks like it used to be a hotel room. Communication has been ok, I do have to reach out to them more than they reach out to me. She has had to have repairs done to her room and those have not been accomplished yet. I would recommend to others looking.

This one is going to be beautiful! Not open until the first of the year.

The staff members were very helpful, I was interested because my Best Friend had chosen this to be best place for her mom, but she passed away before she could move there. I Like Norcross, however it would match what my Mom expects.

The place is nice but seems more like a nursing home according to my dad and his wife. I like it but the room is smaller than what they have now.

possibility; good impression

Nice facility, close to home. Director was very friendly and gave a good tour. Rooms are a good size.

Very good facility & services. Rooms are good size large bathrooms. Each room has its own bathroom. Very little add-on fees which makes this facility competitive. Religious services held twice a week. Hair & Nail salon on-site.

They've had a lot of employee turnovers between director's and employees; therefore, the facility/resident's are the one to suffer. But, each director has tried in their own way to do what's best for the quality of life for its residents.

I would recommend.

Spring House has been wonderful.They have been understanding, helpful, and even attended a Dr appt on my behalf because I couldn't be there. They don't have a lot of residents yet but really want to be there for them and care. We recently had to call in hospice for extra support and they have been really good with them coming in. Staff is friendly, of course everyone has their moments that you wish or know they could do better. The director [name removed] has been great to work with.

Smaller and pretty old community.

The facility itself is clean, however our loved ones rooms could use a little more attention to detail with the cleanliness. The staff members are friendly, but we do feel like the care services could be a little more, however we do understand you get what you pay for. There is no stimulation and no activities, in the beginning we were told they had activities but with all the restrictions there is nothing. Our loved one has said they do make a lot of processed foods.

The staff was incredibly friendly. The facility is under renovation which will help update the facility. The rooms are decent size but do not have any kitchenettes.

Liked

It was less expensive here, but not nearly as nice as the place we chose. Bethel Gardens offered both assisted living and memory care in the same basic building with some segregation, and we were looking for memory care only. It wasn’t super clean. It seemed like the people were not really being tended to and were just on their own. They showed us around, but they didn’t really have much to show us. My loved one went with me, and as we were laving she told me "There's no way I’m staying here."

What they could improve on would be - checking in on residents, taking trash out of rooms, cleaning, complete bathing schedule, cleanliness it often smells of urine

I toured this facility and it just wasn't great. It definitely had a more 'nursing home' feel to it. It reminded me of an old motel with one long hallway and maybe 10 rooms. I only saw 2 staff members and there was no interaction between the residents. Our tour guide was friendly. There was nothing wrong with the facility, it just wasn't what we were looking for. I did notice that most of the residents were in wheelchairs.

Very disappointed in Roosevelt Place owner. She comes across as very caring but is very wishy washy. I have moved my husband and may bring charges about an incident happened there.

They don't have enough staff. My sister has to beg for a shower. Her emergency button has never worked. The place is not cleaned regularly and the urine smell is apparent. Visible roaches. When we complain they get better for a day. Oh and the flooring is coming apart and can be a fall hazard and it's been this way since [date removed].

Don't let the sales director or administrative staff try to sell them. I also wouldn't waste my time It's awful . Awful. Awful . This has nothing to do about one person directly . The entire facility is ran poorly . And my mom wasn't a priority They didn't follow through with the things we signed off on and had every excuse as to why. Poor communication skills too Let the residents sell the people . It's a ghost town . Take an entire tour of the facility even memory care. Get everything in writing . Make sure people taking care of our loved ones speak English or can at least converse.