Buckner Retirement Services

My loved one doesn’t need any special care. It’s just independent living. Everyone is very friendly. The apartments are nice. I wish they offered an evening meal. They offer a breakfast and a full lunch. If you don’t finish your lunch, they offer a to go container. They have very nice outside areas. We chose it because it was pet friendly and because it was close to us.

Best location and marvelous. We will plan a tour when my aunt can come in from East Texas to visit. The only drawback is it doesn't qualify for military wife supplement, as I understand it, which would make it perfect.

My mother only just moved in but she's doing great. The people are friendly. Buckner has been around for a while. I think it's based on more of a ministry. I think it started as an orphanage back in Dallas so it probably has other things helping it moving along.

They were able to offer us a fantastic move-in special and a one bedroom at a great price even though a few items are at extra cost. Outreach coordinator has been friendly and professional.

Total redo of the property. Saw example of the new apartments on villas. Liked the idea of 3 levels of care in one place.

My dad lived at Parkwood for ten years. The staff was consistently friendly and cooperative. The community atmosphere was just what dad was looking for, and he thrived. In the Parkwood community. One of the other things that sets Parkwood apart is that each apartment opens to the outside and faces a courtyard with a gazebo.

They are just super but my mom didn't go there. Their assisted living was on the small side. They only had about 38 in assisted living so you would get a whole lot more personal attention. Mother's favorite doctor is the medical director there so that's what she liked about it. Plus it's new but mother didn't care for the location. It's two blocks off I35 so the location is not desirable but that's mainly the only negative. When you're there and you're living there you have a different perspective. The people that we know living there really like it.

Honestly they were just so so!! Apartment were old, tiny, and way over priced. The tenants there were nice, and the staff was just ok. They were all nice before my mom moved in. Afterwards they were less accommodating. My mom really didn't like it there. Mom tried to eat downstairs one day for lunch, and they told her she had to move as other tenants there had claimed that table??? My mom felt so uncomfortable!!

Facility and apartments are great….Residents are phenomenal…..service staff is great and now the Bad…..the 14-16% increase in one year of the monthly fee is catastrophic…. Either there was initial bad planning or inferior executive management….. I suspect the last…..an increase of [amount removed]k per year for many people who are on fixed income is a slap in the face for those any who paid much of their life savings to purchase an apartment…. There are many that are now considering moving to alternative housing.

It's a hard time to find a place that's perfect because of the lack of employees. There just weren't enough staff to provide the care that my loved one needed, especially in regards to getting to the bathroom. They're very receptive when you talk to them with concerns and say they'll get things done, but then it just never gets resolved. They never even got her her own mailbox the whole time she was there. The facility itself was clean. I always saw people cleaning, and they kept my loved one's room clean for the most part.

Chaplain [name removed] excellent, needs more help here. Lake here needs cleaning. We love it here but needs some improving. Food is so so, could improve the menu.

Lots of blow, but no show. Food leaves lots to be desired. Keeps wasting money. "Claims to be not for profit," buts pends enough they can't make a profit (Waste.) Promises services they do not provide.

it is not rocket science, if the glass is empty fill it up. want staff - not friends transportation rate 5 stars- food 2 stars

The main person was out and we had a different person give us the tour. It was good and I was shown a nice apartment. However the units were too far from the main area and one would have to go outside to get to places and it was not going to fit for my mom. I did not want her to walk far to her meals.

Large and convenient. Separate bldgs. with walk ways. No evening meals & electric added. Internet/WIFI was questionable.

Very homey atmosphere, nice caring staff. Only negative is washer/dryer not in apartment which is major for mom.

Lobby reminds me of a nice Hilton. Halls remind me an office building. Only saw and met 2 staff members. Both nice. VERY HARD to find and get into. Rooms really small to be so new.

She liked it a lot except that it is not under one roof and would have to be in the elements. The shower/tub would be a problem.

The therapy was just horrible, the had temporaries that were coming in and i never really got the same person. what the therapist did was have me walk down to the therapy center and put me on a machine and leave me there for as much as 45 minutes and not do anything else. She would stay in the room with me and its a good amchine, but she would do her paperwork while i sat on the machine even if she didnt have any other people to work with. i understand that shes not there anymore. it was clean and i liked the other people there, it was basically the therapy that was a problem and it was so much more expensive than the other places.

Very clean, but a bit too quiet and sterile.