Brookdale

Our loved one [name removed] did not participate in the activities and for the value for cost it is online with other facilities. The staff was warm & friendly and we would recommend this community to other families based on the experience we have had

I would highly highly recommend! My mother passed away in August, but she received absolutely phenomenal care right up until her very last day! The staff are so wonderful and attentive. I can't imagine having had her in any better place over the last two years of her life! We picked this community because of the size, atmosphere, and proximity to our home

1-It was very nicely kept up. I work for retirement community so I was looking for a nice place that compare to where I work. 2- My sister and toured several places and this was clean I work in Housekeeping 3 One thing we looked at was place friendly? It was! the Staff would call my Mom by name which I think is important They always spoke when they would see us too. 4.The quality of care was nice without them intruding on my Mom's time table. 5 My Mom loved KC menu items. Bbq ! Pizza! When I was in town we would reserve a room and have a pizza party with family 6 The activities were fun and my Mom enjoyed them. One of her favorites was Music and Manicures plus Bingo. 7. Two of us Kids lived out of town and my sister was local, we never had to worry that Mom was not cared for or not safe. Great place!

BLH is a wonderful community. The caregivers are very friendly and attentive. I feel good knowing she is well cared for.

Facility neat and clean. Wonderful staff.

Friendly staff, food has been good. Facility is clean. Property is well kept.

My dad has been here for a year. He is so happy at Brookdale Lake Highlands. The staff does an amazing job.

Very nice facility. The staff is very friendly, they care a lot about the residents and they take care of them really well. They're very knowledgeable when it comes to the needs of residents and if families have questions. They're all appreciated.

The staff goes above and beyond to make sure every family feels seen and that every resident feels at home!! I would highly recommend this facility for anyone looking for a place for your loved one.

I lived alone for 51 years. When I needed more assistance I moved to Brookdale. For me, Brookdale is home.

We have been very pleased with the care our family members at Brookdale Denton South receive. Staff provides activities, entertainment, holiday events and most important of all a safe caring environment for loved ones.

I rated 4 for cleanliness based on this being the home of many people who were no longer focused on neatness. If I viewed this as a hotel the rating would be lower. Cleanliness declined for a period in 2023, but the person doing the cleaning in 2024 (I stopped going in July) was really good and consiencious. Only ate there a couple times. Food was plain but fairly good. Able to judge mainly on appearance. Glennis refused almost everything; a manifestation of her dementia. Brookdale tried very hard to find things she would. Fair success for breakfast, not so for rest of meals. I had found one Lean Cousine meal she would eat and provided a copy of that every day for her lunch. Were fewer activities than I originally expected, but I may have been unrealistic. [name removed] declined to participate so I can't really evaluate. I'm very impressed with Wuesthoff Hospice - both with the care they gave [name removed] and with the follow up grief counseling available to me.

Brookdale Dowlen Oaks is a beautiful home away from home assisted living facility. The staff are always doing their best to make every resident and family member feel safe, comfortable and well taken care of. They greet everyone with a smile and work diligently to meet each resident and family’s needs. I ?? Brookdale!

The staff is always welcoming and friendly. According to my children who visits during mealtime , he has a healthy appetite. I know that y'all attempt to take him outside at times. Taking care of individuals are a difficult and time consuming task. I am thankful to all of you.

Facilities are in very good condition for age. All staff members are exceptional, caring and responsive both in daily contact and medical needs. My mother does feel some meals are repetitive, but that is subjective. Hasn't partaken in many outside activities yet, however she lies the family nights. Currently the overall value is fair but they have already announced a substantial price increase for next year

We have had a great experience so far at Brookdale Lafayette. The facility is very clean and the staff is very helpful. The staff has taken care of my dad’s needs and have been very helpful in helping him make the transition to his new home. The administrative staff also helped me navigate the paperwork and made sure I was aware and understood all of our options.

My mom unfortunately passed away in January. The move to Brookdale of Pocatello was the best move possible. [name removed] made the move effortless for my mom and I.

When my siblings and I started to look for a memory care place for our mom, Brookdale immediately stood out from the other places we looked at. The director was so patient with all of questions and was always available to talk with us. We made the decision to have our mom move in at Brookdale and everything from her room to the services she receives are awesome. It is very obvious that the Brookdale staff form a bond with the residents and care very much for their well being. The communication from the Brookdale staff has been open and on a regular basis. We always know what was happening and their thoughts on things regarding her care. Someone is always available to speak to us. We are very happy with our mom being a resident at Brookdale and feel that Brookdale is now her home.

Mom moved into Brookdale in late August. I have never heard her ask to go “home”. They keep her clean, which is hard because she’s incontinent. The facility is clean. The people are nice. The meals seem petite by my standard but she doesn’t say she’s hungry. How many calories can you really burn when you sleep 3/4 of the day? I know the staff has their hands full with keeping her clean. She was a challenge for us, that’s why we opted to seek out a nursing home. She was hitting and kicking my dad and me changing her pants and cleaning her bottom. I feel that she’s safe there and that gives us peace.

We have only been there for three weeks. So review is limited. I have only been there once since I live out of state. Hopefully my Mom is adjusting to this facility. My brother has gone in once or twice a week. I don’t feel as if we can give an adequate review.