Bridge Senior Living

Overall this is a very nice place, it's nice looking and clean, and the staff have been amazing. However, there was a fairly major incident with a fall shortly after she moved in. Our loved one has memory issues, and managed to wander off after an activity she had been brought to. She suffered a fall and ended up break her hip. I just felt like as a new patient in a memory care facility she should have been watched much closer initially until they figured out her level of needs. Since she has returned to the facility after her recovery there have been no further incidents, and she has moved into the locked down area where she has really been thriving. They're doing a good job of keeping her active, and she has been eating plenty.

Excellent. The common areas could use some work. There is a stain on the carpet outside of an elevator that is still there. It's a very nice facility, it's well maintained and the price point reflects what they offer. It's like a college dorm for elderly people, good food, nice rooms. They do have a lot to do. A little more variety on their menu would be nice, the communities eating there are all the same people, all the time, my mom complained they never have rolls for dinner. If I owned the facility and I was trying to market exceed in a competitive arena I would be known for my food. I chose this one because it's in our area but the person who owned it before Woodbridge Place had a good reputation, it's a clean, well built facility, and it makes sense as you manage through it, it's laid out well the care is good. I would highly recommend it I would live there myself.

So far it's been great. I know that there is a lot of food. I think their rooms are really small so for people who are hanging out in their rooms it's really tiny, They kind of make up for it with large common areas, which is good because it gets them out of their rooms, if the rooms were too big then people wouldn't leave them. I think that some of the rooms are smaller than dorm size. People were very friendly there and we felt like my grandfather would like it there.

They were very friendly when we visited, and the facility looked very nice. I feel like they really go the extra mile to make Dad feel comfortable here. He is settling in well and seems to be making friends. He's also had good things to say about the food.

We did have a few issues. My mom had a couple falls. It did not seem like there were enough caregivers for the number of residents. Whether or not the falls could have been prevented, I don't know. We'd have to search for someone to assist us when we'd come in. When we found them though, they were great. The facility itself is beautiful. The people were extremely kind and nice and helpful. One woman, Jeanette, was beyond helpful. She was fantastic. It's just that when people are in life guidance with dementia, they can do strange things and they need to be monitored.

Very nice place. Many positive features. However, it is too far away from us and my children. Also, they have no skilled nurse on night shift in the skilled nursing section, only a medication manager and nurse's aide.

I was very impressed with this place. It is small and the people are extremely friendly. They had a way of making me feel very welcome.

I would recommend the property, The property is clean, the employees are friendly and caring, the food is ok..

Layout a bit confusing,heavy traffic flow on Stenton Ave and inside with hsekping/food carts. Clean-staff speaks with residents thru out travels**

Very impressive! The rooms seem a little bit bigger than most and the whole feel of the place is warmer and friendlier. The location is great too.

beautiful and clean...not sure it's a fit for Mom

We found this place to be very nice, in a beautiful location, but too small.

You continuously need to advocate for your parent. The communication is not as strong as it should be between staff and family. [name removed] is terrific she is in charge of activities and she is very accommodating to the likes and dislikes of residents . Housekeeping could do a more thorough job with overall cleanliness of the rooms.

Pre COVID i would give this community a five out of five stars, but at the current time i would have to give it a one out of five stars. ONe thing that really stood out to us and that was very important to us was that it had an in house rehab which my father need, they also had all the other care services he needed. Our issue with this community is that they have not increased their prices but have no offered anything new, there are no activities, no entertainment, and no eating in the dining hall. The residents have to stay in their rooms. However, this community has managed to keep everyone COVID free, there has not been one confirmed case there. This is a newer facility, very modern looking. The rooms are all adequate in size. The food is pretty good, our loved one is fairly happy with it.

Great location, great town, lots to do. I love building on one story and they have lots of green space. The landscaping is great. We don't hear much from the administration. The food is really good. Activities rarely take place and are very limited. They need to update the lounge and get new furniture.

The overall respite care was excellent! However, they have billed for an extra day that was NOT utilized. I did contact the billing office and to-date, I have not received any response. This is my only complaint.

Facility nice, clean, food very good. Memory care unit short handed. Weekend care not good. My wife passed away after 13 days here. Trying to get in touch with office about refund as I paid in advance, office not returning calls. Very nice facility, very expensive. [name removed], husband.

My family member has been a resident for a few years. Somerby has always been a clean, charming, inviting place to live. There are many activities and opportunities for socializing and engaging residents. Quality cultural programs are offered on site and off. The dining room is an added touch of elegance and offers a variety of delicious meals. Recently I witnessed a renewed emphasis by all staff to deliver compassionate care. I highly recommend Somerby of Mount Pleasant independent living for a family member who needs a safe, comfortable, caring home.

My mother recently moved from the Garden to the senior living side, she had done so well and others felt , too, that she did not belong in The Garden side. Now, she could use a little more assistance, She doesn't know where to go or what to do after her meal times, She is also have trouble putting her key in the door, I am going to suggest maybe black marker or finger nail polish on the side up of the key she is to put in the door, Also, she needs to be taken to the bathroom more, she had several UTI's while she was in the Garden and of course, this caused terrible confusion.

The first few months seemed fine but I was in SC and visiting regularity. When I returned unannounced a few months later my sister was not clean, her fingernails were 1/2 inch long. Her room was messy. Her shower was dirty. She is in the memory care unit where the patients are not able to communicate well. They said that she did not want to take a shower and they could not force her. It took me a very short time to get her to shower. I think that the people in memory care should have the skills to get someone to shower. I expressed my discontent to the staff and they made some excuses and seemed to be attentive. I am concerned because I had to return home. I told them I would be back in a few weeks and I will return unannounced and hope things are better.