Bridge Senior Living

The carpets need to be replaced in the lunch area, halls and entrance area. The rooms themselves are great at Summer village Campus.

Significantly nicer facilities than others, and they had both memory care for my dad and independent living for my mom.

Staff were genuinely interested in our Dad. Asked about his likes & needs. Made him. & us feel relaxed & comfortable. We feel great knowing he is well fed, warm & well attended to . Now we can visit and enjoy him

We were very happy with The Terrace at Chestnut Hill, we highly recommend it. I did not personally attend any meals or activities there. We were happy with the cost.

My mother-in-law is very happy at The Terrace and she is not easy to please. We were impressed when we visited with the facility and the staff. Lots of activities for the residents. Highly recommend The Terrace.

There seemed to be confusion sometimes between what was told to me one day, and then different a few days later. For instance, on a Sunday, I was told that my SIL needed more protein drink. The nurse and I even counted out how much was left, until I could return with more (from out of state) on the Wednesday. When I got there, with a heavy carton of it, I was told she didn't need it, and did I want it back? I just left it. I also felt like I was not told enough about [name removed] condition, and I was one of her two POA's for Health! Some of my concerns were with Hospice, but the nurse in charge told me she couldn't tell me more, only to the name that was listed with hospice. ([name removed] oldest son-who didn't always share with me!) A friend told me that in Baton Rouge, where I live, hospice nurses leave documentation in the room. A folder containing such things as day and time of visit, BP of patient, etc. I definitely think this should be done in AL as well! You might also add that most people would not have been able to afford the extra expenses that [name removed] family was paying for extra "round the clock" care for her! Especially overnight. Why wasn't she able to be checked on during the night by an attendant already there?

Great, friendly staff always attentive to our mother’s needs. She has been a resident for about 12 months and is happy at the Bridges at Bent Creek. We love the facilities for our visits where we can cook and have a family gathering.

Bridges has met my expectations. Room is comfortable. Food is excellent and staff is very friendly. Nursing care is excellent and my Dad is also getting Hospice care. Facilities are clean and in good repair.

Any lowering of scale is due to staffing turnover. New employees take time to develop relationships with residents. And residents do not receive maximum care, friendliness, activities with turnover of staff members. Otherwise we are very happy with Somerby Franklin.

All categories......(5) Plus / I am extremely satisfied in all the above...... My Aunt is where she needs and wants to be. Thank you much for continuing inquiries concerning my family. I would DEFINITELY recommend this community to other families !!!!!

The Grande of Creve Coeur has exceeded my expectations in caring for my mom. They are firm but loving, communicate frequently and effectively, and provide excellent care for a very difficult patient. I am so thankful for all the staff. The facility is clean and well decorated. My mom also enjoys having her own room and bathroom. Highly recommend The Grande of Creve for memory care patients.

Woodbridge was my first choice due to the excellent staff and accommodations and services that they offer. My Aunt 81 yrs old who lives out of state was very impressed and said I did very well finding Woodbridge and that it was one of the nicest she has ever seen.

Heritage Place is a clean, well staffed and managed assisted living facility that has professional and caring people taking care of our loved one. Activities, in-house haircuts, and good meals make for an enjoyable environment. Charges are reasonable, and billing is handled very simply.

Caring, clean facility with kind and helpful staff. Meals are decent and well rounded. Activities appropriate for residents.Facility safe and secure where residents cannot wander off. Sign in and out system for visitors.

Great place. Great caring staff. Staff seem to enjoy working there. Facility is kept up and bright Our brother is up and active here whereas before he mostly just wanted to sleep. Staff seem to work hard to keep him active

My mom has been a resident of The Bridges at Bent Creek since April 2024. She is residing in the memory care unit. The facility is clean . The staff is friendly and knowledgeable, when you have concerns or questions the response time is very quick. Honestly there have been a few hiccups along the way, but have been addressed in a reasonable time, and satisfactory manner. The food is very good. Dining experience is nice. Activities are provided to keep the residents from wanting to sleep all day.

I worked to get my mother in the Enclave. While she was recovering in the hospital. [name removed] with admissions is hands down the easiest person to work with. Always upbeat answered every question I had and bent over backwards to help me. My mother left the hospital with more medical needs then anyone could have guessed. She had bathing needs, medicine, dressing , and pretty much around the clock needs. The staff performed flawlessly the really answered the bell. From the night she got there I knew she was in the right place. These people worked tirelessly for 2 weeks calming her engaging her and motivating her. She passed away on the [date removed]. And you would have thought the crew lost their best friend I will never forget everyone who was involved in her care. The facility is by far the nicest and we'll manged I went to. I pray everyone has the experience I had and God bless.

I am so grateful to have The Enclave community here in Lake County. I have had the opportunity to spend time with a close friend here for over two years, and have observed the skilled staff and professional environment consistently. The Enclave is warm and welcoming, with many cozy indoor and outdoor areas that invite social gatherings and activities. All of the Team members - Concierge, Nursing, Caregivers, Housekeeping, Dining, Maintenance, Life Enrichment - and the Directors, are very engaged with the Residents and are always visible throughout the Community. This past year I researched and toured 13 individual Assisted Living Communities in Lake County, as I was preparing to move my Mom from her home in Florida to be close to our Family in Ohio. Many appeared polished and professional, but none compared to The Enclave when I was talking with them about details and the needs I wanted to meet for my Mom. The Enclave Team Members truly have heart in addition to their knowledge and ski

The meals are fair. They were better at the beginning. I think the kitchen staff changed. They could use a different chef. Food quality is fine. It's just the flavor of dishes can be lacking. Housekeeping is good during the week. Weekends can be tough. Hard to find and keep good help. The staff is great. Very caring. My father-in-law passed away [date removed]. The whole staff who knew him were in tears. The activity driver is pulling together a group to come to the funeral. Amazing to me that they were so invested in him. There's a new General Manager who has made big improvements. The wellness director also changed for the better. It seems more organized. The new activity director has an amazing memory for names/faces. He was there when Tom first moved in then left. He returned after all the recent management changes. He knows all the residents and their likes and dislikes. He's the best. At this point, I'd say it would be hard to beat what the Enclave offers. A few residents left to a new facility nearby. They came back. It's never going to be like being at home in your house, but it's a really nice place when you need extra help.

I would definitely recommend them, great social environment, great care, great value for service.