Bayshire, LLC

4 out of 5 stars at least. People there are very caring and the facility is top notch. Due to a few care employee's leaving, the response times are sometimes 20 minutes to a half an hour. That isn't the norm. As they get folks hired and trained we know it will go back the way it was. Food is from good to poor depending on the menu. Over all my parents are adjusting after a few months of tough transition. We would still recommend Brookdale Riverwalk over any of the other 3 we toured. Thank you!

I have been working with [name removed]resolving a few things regarding my father. After a few hiccups, due to the change in management over the memory care unit, everything is moving smoothly. I personally am a very nice person, until I'm not, and we quickly smoothed out the hiccups getting to the correct manager.

The facility is run pretty well. The staff are friendly. Lots of activities.

Riverwalk was what my daughter-in-law needed for a temporary residence & help. The staff was very nice and her apartment was clean and quite liveable. The dining room service was not good although the staff was nice in general. It took a long to to order and a long time to get the food. Most of the residents I spoke with said they were not happy with the dining service. Other than that fixable issue I was appreciative of the time she was there.

The staff here is great and make my Mom feel very welcomed. The food is good and the grounds are very nice. She is well taken care of and her room is kept clean and orderly. They really seem to care for everyone here.

I do recommend them to anybody that asks me! Putting a loved one in assisted care is definitely a learning curve and my dad was not an easy case.

We were so impressed with the nurses & caregivers at Torrey Pines ~ clearly overworked, but doing their best to get to all residents, and always kind & cheerful to my father and family. The front office staff were also always caring and helpful. For those considering assisted living for a family member, we recommend keeping in mind that you may need to hire outside housekeeping services. Keep your family member's diet interesting by bringing in fresh vegetables & favorite foods when visiting, if the room has a refrigerator. And, visit often ~ we met so many residents who bitterly commented, "My family dumped me here," and clearly felt abandoned. Even the nicest facility can't make up for emotional injury.

Serento is a wonderful place for my mom. The staff is attentive and the physical environment is attractive and fun. They have many daily activities and musical guests. The staff always decorates beautifully for every holiday! They make each residents birthday a very special day with balloons and a crown. They have added more excursions and field trips. I would recommend Serento. Financially, I wish the monthly rent wasn't so expensive.

The facility needs to be renovated. Staff is very friendly and helpful. Needs a little more home caregiver wise. They were starting to make improvements on the activities in the new year and they seemed really good.

We really like the staff team at the Torrey Pines Senior Living community. However, the response to our parents' pressing their buttons needs to be quicker - that is an improvement they could work on.

They are a friendly and are good with my mom but it can be hard to get a hold of them sometimes and there are times when they're short staffed. We picked this community because of the location and the flat fee for services.

Generations Serento Casa is being sold to Bayshire, an owner/operator of assisted living facilities. It is unclear as to what changes we should expect. The sale is expected to close in January 2024.

Everyone here at the community is friendly and they always have a smile. My husband and my experience has been great. My husband enjoys happy hour.

I really love it here. The workers here are great. I really like the bi fit program, it's an exercise class here. I already made a best friend.

Very good services for safe assisted living, with perks not always available elsewhere, for seniors who are ambulatory. We picked this community, because of the proximity to home + 7/24 caregiver & nurse support.

Brookdale is very welcoming. Everyone here at the community is cheerful and very helpful. I really enjoy doing bi-fit.

Brookdale is pretty good. She misses her home. Has made a few friends. Associates are all very nice.

Our family had an in person tour with Serento Rosa and it is a very nice-looking facility, but very different from the community we ended up choosing for our loved one. This community felt much more like a nursing home atmosphere..no one seemed happy there. However we seriously considered this facility. It is newer and the unit available was set up more like an individual apartment but I decided my mother would just stay in her room and not socialize there.

They are often short staffed in the dining room. There is a delay with getting meals delivered on time. The food average. They seem to have a lot of activites that they offer but I have not participated in them yet. The people are nice.