Bayshire, LLC

Wonderful Community. Nothing in life is perfect, there are things that could be a little better. The things that matter are very well taken care of. I have had many experiences at many communites. This is the best by far.

Although Mom has been with the residential center only a week or so, she seems to be adjusting well to the facilities. Caretakers are very nice. Food is excellent.

I liked that fact that it looks more like a home rather than an institution. It looks more like a family lives here so it provides a home like feeling. The grounds are very beautiful with plenty of room to walk around; the home is located on about 3 acres of land. We are very pleased with them and would recommend them to anyone.

Beautiful grounds. The place felt very home-like. The rooms were well appointed. Definitely a contender.

I do recommend them to anybody that asks me! Putting a loved one in assisted care is definitely a learning curve and my dad was not an easy case.

We were so impressed with the nurses & caregivers at Torrey Pines ~ clearly overworked, but doing their best to get to all residents, and always kind & cheerful to my father and family. The front office staff were also always caring and helpful. For those considering assisted living for a family member, we recommend keeping in mind that you may need to hire outside housekeeping services. Keep your family member's diet interesting by bringing in fresh vegetables & favorite foods when visiting, if the room has a refrigerator. And, visit often ~ we met so many residents who bitterly commented, "My family dumped me here," and clearly felt abandoned. Even the nicest facility can't make up for emotional injury.

Serento is a wonderful place for my mom. The staff is attentive and the physical environment is attractive and fun. They have many daily activities and musical guests. The staff always decorates beautifully for every holiday! They make each residents birthday a very special day with balloons and a crown. They have added more excursions and field trips. I would recommend Serento. Financially, I wish the monthly rent wasn't so expensive.

The facility needs to be renovated. Staff is very friendly and helpful. Needs a little more home caregiver wise. They were starting to make improvements on the activities in the new year and they seemed really good.

We really like the staff team at the Torrey Pines Senior Living community. However, the response to our parents' pressing their buttons needs to be quicker - that is an improvement they could work on.

They are a friendly and are good with my mom but it can be hard to get a hold of them sometimes and there are times when they're short staffed. We picked this community because of the location and the flat fee for services.

Generations Serento Casa is being sold to Bayshire, an owner/operator of assisted living facilities. It is unclear as to what changes we should expect. The sale is expected to close in January 2024.

Very good services for safe assisted living, with perks not always available elsewhere, for seniors who are ambulatory. We picked this community, because of the proximity to home + 7/24 caregiver & nurse support.

Our family had an in person tour with Serento Rosa and it is a very nice-looking facility, but very different from the community we ended up choosing for our loved one. This community felt much more like a nursing home atmosphere..no one seemed happy there. However we seriously considered this facility. It is newer and the unit available was set up more like an individual apartment but I decided my mother would just stay in her room and not socialize there.

Our family had an in person tour and we really liked what we had saw on the assisted living side but the rooms on the memory care side were just not as big as what we would want for our loved one if or when they would have to be on the memory care side

They seem to have a great staff who are happy working there, which I think is really rare these days. They have a lot consistency within their staff; their caregivers seem to genuinely care about the residents. My dad is in memory care, and it's its own thing. I love that they have memory care attached to the assisted living and that they also bring over the memory care residents to enjoy some of the activities that they have in assisted living.

Serento Rosa was great. They did a really great job. They were very informative and very helpful. They room wasn't quite ready to our standard on move-in day, but they handled the requests we made promptly.

This was a good community. I didn't care for the location as it was on a busy street.

It's a very nice, lovely place, and well kept. It seems to be well staffed. There are many activities to do. I just wish there was a little more communication from the staff. I'm not sure who to speak to about particular questions I have, and I just need a little more feedback and communication from them.

The community is beautiful, well presented, it is all memory care and all on one floor. There are beautiful gardens, a patio and outdoor space. It is always kept clean and the staff members are wonderful, but just like most other places the staffing is an issue. The basic care needs and communication sometimes is lacking.