Bayshire, LLC

Generations Serento Casa is being sold to Bayshire, an owner/operator of assisted living facilities. It is unclear as to what changes we should expect. The sale is expected to close in January 2024.

Very good services for safe assisted living, with perks not always available elsewhere, for seniors who are ambulatory. We picked this community, because of the proximity to home + 7/24 caregiver & nurse support.

Our family had an in person tour with Serento Rosa and it is a very nice-looking facility, but very different from the community we ended up choosing for our loved one. This community felt much more like a nursing home atmosphere..no one seemed happy there. However we seriously considered this facility. It is newer and the unit available was set up more like an individual apartment but I decided my mother would just stay in her room and not socialize there.

Our family had an in person tour and we really liked what we had saw on the assisted living side but the rooms on the memory care side were just not as big as what we would want for our loved one if or when they would have to be on the memory care side

They seem to have a great staff who are happy working there, which I think is really rare these days. They have a lot consistency within their staff; their caregivers seem to genuinely care about the residents. My dad is in memory care, and it's its own thing. I love that they have memory care attached to the assisted living and that they also bring over the memory care residents to enjoy some of the activities that they have in assisted living.

Serento Rosa was great. They did a really great job. They were very informative and very helpful. They room wasn't quite ready to our standard on move-in day, but they handled the requests we made promptly.

This was a good community. I didn't care for the location as it was on a busy street.

It's a very nice, lovely place, and well kept. It seems to be well staffed. There are many activities to do. I just wish there was a little more communication from the staff. I'm not sure who to speak to about particular questions I have, and I just need a little more feedback and communication from them.

The community is beautiful, well presented, it is all memory care and all on one floor. There are beautiful gardens, a patio and outdoor space. It is always kept clean and the staff members are wonderful, but just like most other places the staffing is an issue. The basic care needs and communication sometimes is lacking.

Overall I would have to say that Barton Creek took great care of my In-laws. Most of the staff were very kind and attentive to their needs....and in our case, the needs were Great. The reason I'm not giving 5 stars is because the food could be a little bit better..... it wasn't awful, but it really could be better. But once again, you can feel good bringing your family members here.

Pro: Grounds, menu, shuttle, activities, location off freeway Con's: confused staff, not many residents hanging around

The is right there with the rest Lots of promises, and on occasion they mist the mark. The are okay and better than the prior community.

We chose Serento Casa because they were taking new residents during covid, they did make the transition very easy and they were accommodating to our family. Also based on prior reviews, it did look like a good choice. It helps to know the staff and know how to get in touch with them directly if needed. I would recommend them to other families who are looking.

I am glad to be here but it's expensive.

He really likes Barton Creek. The workers and the residents. He has been in there a lot of years. The biggest disappointment is the food. Food was good years ago but new is the worst it's ever been.

Lovely Staff; clean environment. Located in a nice neighborhood.

Very nice, lots of amenities. A little pricier than I had hoped, but because of the extra attention required for my husband. We will arrange an evaluation to get a solid quote. [Name removed] was very informative and helpful. 4.5 rating for antiseptic smell in model room and hallways.

Brookdale was nice. Clean and roomy common areas along fair outdoor courtyards. The rooms were a bit smaller than I expected. Good nutrition choices and lots of options on the menu. Lots of activity choices.

Liked the safety features, the activities available. The team members we met were very friendly and seemed kind and engaged with the residents.