Avanti Senior Living

We chose this facility because it is beautiful, the location is good for us., and it is a good value for the money. We had hoped with assisted living she would get a little more care without having to have sitters, bit that did not workout because I think they were understaffed. The administrator here is a jewel as is head nurse. I would recommend to others looking.

The community has been closed off for the past year due to the restrictions so we have not had much interaction. We do know the activities are here and there, and we do like the location it is very convenient for our family.

I have only lived in my apartment 5 months and feel comfortable with Avanti being my home now. This would have received a 5 star rate except for the difficulties I have experienced in the food service and can hope that there will be changes/improvements.

I'm a private CC with a resident that lives here and by far this community and staff is very friendly and helpful. I really like the professionalism with staff. And it's super clean! Working in this industry your job is to go to different facilities and you get to work with many people, & this facility is one of the best ones that I've seen!

9/17/17 [Removed] & I met with Tiffany at V.P. - she showed us a studio & an 1 bdrm with a patio but couldn't give prices. 9/23/17 My aunt & I met with [Removed]at V.P. & my aunt preferred Avanti (A.P.) to Brookdale. She will check her finances to see if she can afford it.

I have no complaints about the tour I had taken of this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them. They had a clean facility with lots of great amenities for all of the residents. It was just not the right location in the end decision.

I toured this beautiful community. The location for all the family would have been very close to our home. The staff was able to answer the questions that we had on the care that is given. The menu looked appealing. The activities would have been helpful to her care.We would recommend this community for the care of a loved one. This is a high-cost community and families

Avanti of Towne Lake is a nice place, overall. My loved one has only been here a brief time, but so far the staff has done a good job. The facility is clean and well kept, and the people seem friendly. We're satisfied with the service.

Avanti Senior Living at Flower Mount is a wonderful place. My mother-in-law has been living there comfortably for more than one year. Her apartment is lovely and clean. The staff is caring and kind. Her needs are met beautifully and she has been very happy there. The most important aspect of life there is that they were very careful to protect the health and safety of the residents during the pandemic. My mother-in-law did not contract COVID because of the rules put in place at Avanti. This was remarkable particularly as Dallas was hard-hit by the pandemic. My husband, sister-in-law, brother-in-law and I are most grateful for this. The cuisine needs improvement but they are always working on that. Fun activities are available if the resident chooses to participate.

Their maintenance staff is too small. Repairs seem to take weeks to be addressed.

Parents lived here 2021-2023. Main reason we chose it was the promise of multiple different activities onsite as well as outings. Specifically, gardening. We were told not only did the residents garden both flowers and vegetables, some of those veggies were used by the chefs in the meals. No gardening at all. Meals were obviously from Sysco cans. Very unappetizing and bland. They had a social outing for lunch MAYBE once a month. One time an admin called and asked if my parents "really used the patio" because he wanted to move them to accomodate a potential new resident who wanted a patio! NO I do not want to uproot and move my parents' for YOUR convenience. The audacity. We specifically chose $XXX more a month for patio room. The final straw: when power goes out there is only one electrical outlet, in the hallway between rooms (not the apt/room), that is on the generator in the AL wings. So one plug per apt. For five figures a month, should be a whole facility generator. 87 deg in apt.

I wish I had better things to say about Avanti. At first glance I was wowed by how beautiful, new, and clean this facility is. But I quickly learned you can’t judge a book by its cover. What pains me most about not giving a high review is that the majority of the staff members are wonderful! However, they were severely understaffed. This resulted in many falls for my father. He spent way too many hours in a wet diaper causing chronic UTI’s and skin sores. He didn’t receive frequent showers as promised. I had to take his clothes home and wash them myself or they would just pile up smelling of urine. The food was terrible! They were being fed sandwiches and soup more often than not. If not that it was usually frozen foods. There were no activities for the memory care residents to partake in. They were left unstimulated and often frustrated. Communication was poor between caregiver shifts, the med tech, and nurses. Many miscommunications regarding meds and care instructions occurred.

I probably would not make Avanti my choice in the future. A lot of things are promised, but not delivered. I would definitely check other facilities out first.

People are generally nice and appear happy. Food was good as I remember. I think there needs to be a better variety of activities and more rigorous PE sessions. Not higher intensity just more priority

The staff, for the most part, is great! There has been a lot of turnover, so the new staff is constantly trying to learn protocol and resident needs. Their attitudes are excellent though. It is a hard job, and they give their best. They could make more fresh food instead of instant. Example eggs, mashed potatoes. Less canned vegetables, more fresh.

Overall I was not happy with our experience, the community was clicky, and we experienced my moms deliveries were misplaced often. The community was very clean and beautiful. The staff was always friendly. I was concerned with the med tech. She was disoriented one time I met with her due to headaches. She said they happen sometimes, and refused to go home. Even though she could barely function. Also she gave my mom a wrong pill once, in which my mom refused to take it. My mom was not happy with the food. The only activities I witnessed were exercise classes, a wine social, and trivia. When I first got to the community they were so excited to tell me about this masquerade party they were going to throw. It was one of the reasons I signed, how fun for the residents to get events and activities like that! Come to find out the residents weren't invited at all, my mom had to watch the staff have a great time and couldn't go, she was very disappointed. I also had difficulties having them send the paperwork to the insurance company. I had to come out of pocket for months until it go cleared up. Also it took weeks for them to send in maintenance to help my mom get her tv and internet set up. I had to put in like 4 requests.

The staff is very nice and willing to help. They just need more of it and less turnover so that the residents KNOW their care givers. Housekeeping has been better, there has been a turnover and the housekeeping has suffered. Laundry not done and items lost, trash not emptied. Communication with the family is nice with the caregivers, but nonexistent with the higher ups, ie, the director, the medical coordinator the fitness instructor. The food is good. And delivered on a timely manner to your room, although if you eat in the dining room you will WAIT. Again, it is not staffed well enough. I would recommend the place, just be very mindful of what is going on.

The staff members at Avanti Senior Living are pleasant with the exception for [name removed] and [name removed]. There is a staffing issues - poor pay is an issue. We never do see the executive director. The property is going downhill and they have dirty hallways. Also the food is awful.

The folks I interviewed made promises that have NOT been met. I would ask many questions of them as to their needs & expectations. If they need attention please be advised, that they will need to hire additional help.

There is an issue with some of the supplies that I have purchased going missing, the room sizes are good and they offer different floor plans. The food is average but there is not a lot of variety. I would recommend the facility to others.