Avalon Memory Care

I give the highest marks to all of Avalon's staff. We placed our beautiful, sweet mother at Avalon Garland following a bad experience at another care facility. Mom had extensive physical and cognitive issues when she arrived. The care at Avalon was superb. Kind, loving care. Clean facility. Activities and great music for residents. It was a difficult end of life situation for my Mom. The staff were attentive and loving. They really care and focus on what matters. Dignity, respect and great care. I cannot say enough about Avalon. Helped our family with a difficult time. Mom loved Avalon, as do I! I would be happy to discuss Avalon with anyone who has a loved one who is needing care. God bless the tremendous staff!!!

If you're looking for excellent quality of care, the staff here will far surpass your expectations! It's never easy to place your mom/grandparent in a home but this is an amazing facility that go the extra mile to care for loved ones as if it's their own family. I've had my mom's grandmother, my dad's mother, and my husband's grandmother all live here when we no longer could care for them like they deserved. They always keeps the (DAILY!) group activities lively and fun and meals are served family-style. The facility feels like an actual home and is always kept clean. My grandmother was recently put on hospice there and couldn't have asked for a more comfortable and friendly place for her to be during a hard time. The owners work there full-time to help with caregiving and ensure things are running smoothly. This is a truly special group and you will never find a better place for your family members to be!

Have been beginning to look for care for my husband who has Parkinson's Disease with Lewy Body Dementia. I was surprised when touring many places, that they really did not seem to know a lot about his particular form of Dementia. When I toured Avalon, the staff had all been there for many years and seemed so knowledgeable. Not only did they understand Lewy Body dementia, but the lady that toured me, gave me 2 names of current family members, whose loved ones had the same type of Dementia. It was such a nice personal touch and much appreciated. I feel like when the time comes, I will absolutely come back and take another look at Avalon.

Right before COVID as airports were beginning to shut down, I knew I needed to move my 95 year old mother from her assisted living, and get her close to me. I didn't have much time to tour, but was able to see a few places. Avalon's Admission's Coordinator really made the difference. She stepped in and I felt like she took the weight off my shoulders. The care staff was wonderful and absolutely loved my mom, Ruth. Avalon made a really difficult situation much easier.

Avalon exceeded my every expectation. They cared for both of my parents over several years and did an excellent job. I never once had a serious concern. I wouldn't hesitate to recommend them.

[name removed] was extremely helpful in identifying the optimal facility to place our Mom in during a very urgent and stressful time. I highly recommend using his services if you ever find yourself in a similar situation!

Our family highly recommends Avalon Memory Care. My stepdad was at the McKinney location on Meadow Ranch. The facility was immaculate, and the staff was simply amazing. Ashley and Keonna are very gifted, caring, and hard working along with the entire staff there. We are grateful God led us to Avalon Memory Care.

My loved one was previously a resident at Avalon Memory Care Keller and this facility is a great place. The cleanliness and friendliness was great. The staff, care services and meals were also great. This facility wasn't the right fit for my loved one, but I would recommend it to others as an option.

2 years ago, I moved my sister, to Texas from a small town in upstate NY. My sister did not have children and I brought her here to care for her. Her Dementia really progressed during COVID. I thought I would be able to keep her at home with me, but I soon realized I needed for help than what I could give. I had been walking past Avalon for several years and watched it being built. I never imagined that I would need them one day. They were so kind and loving and made my sister feel special. I visit very frequently and have been nothing but impressed with they care she has received.

My husband was diagnosed in his 60"s with FTL. It was devasting to our family. When care got to be too much for me at home (and I was still working part time) I had someone talk me into putting him in a regular assisted living. These people basically tricked me by saying that he was ok to be in Assisted Living and not Memory Care. After being there just 2 weeks, they called me and told me that he was NOT appropriate for assisted living and that I had to move my husband to their Memory Care. I did this, but it was less than a week and I was told they couldn't handle someone with FTL dementia, and that I had to move him. I was so stressed. It was a Godsend that I was able to get connected with Avalon. They understood my husband's ideas, and were patient with him. They knew how to speak to him and redirect him. I am so thankful for Avalon and their staff.

My grandmother has been a resident at Avalon for a little over a year. We love [name removed] and staff. They treat the residents like their own family. My parents always have great communication with the staff and know what is going on with her. That has been a huge comfort for our family.

It was the hardest decision to move my dad to a facility. I worked with [name removed] to find the best place. Avalon is one of the places we toured and I knew from the first visit that I preferred this location. And it has proved to be a great choice. I visit weekly and I can tell that my dad is happy and well cared for. He is smiling and content and I know he is safe and that is everything! The staff are amazing and treat the residents with kindness and compassion (and dance parties)! So thankful for all of them. Unfortunately I don’t yet know all of the staff by name yet but [name removed] and [name removed] are amazing to the families and residents!

I moved from father from Phoenix, Arizona roughly 6 months ago. I honestly was so overwhelmed and had no idea where to start to get this done. I worked with [name removed] and she walked me through this, step by step. Not only did she talk me off the ledge many times, but she helped with each detail of the move...from getting dad's medical records, to planning the transportation. Dad has settled in and done very well. I am eternally grateful to the entire team at Avalon!

What a great organization & employees. Not perfect but awesome! Really have a heart for their clients. Thank you for all you did for [name removed]! It made a world of difference!

The Executive Director of Avalon in Allen Texas is beyond wonderful. Her professionalism, compassion and expertise were present on [date removed] when a family member diagnosed with Alzheimer's became agitated and was difficult to handle. The ED and her staff were able to de-escalate a very bad situation, quickly and effectively. All of the Care Giver's are “Angels from God” for their chosen profession. We understand that Alzheimer’s changes a very sweet loving man into an agitated, angry, and hostile person. I cannot tell you enough how we appreciate the ED her staff. Our family member's care has been superior and the ED is directly responsible for that and is always willing to discuss any questions or concerns we may have. The Director, Care Givers, and Staff make a successful Home for all the patients. We are truly in your debt and appreciate everything that the staff does for our family member and our family.

Both my mom and dad were residents here at Avalon. My mom passed a little over a year ago and my dad, recently. [name removed] and her staff were so caring and loving. They were such a great support to my dad, after mom passed away. They gave both of them very personalized care. This meant the world to our family. Avalon and their staff will always be like family to us!

We moved my dad from another Memory Care 3 months ago. We have no regret in making this move. The staff have made us feel so comfortable and they listen and respond when we have a question or concern. We also really love the mobile physician group that sees dad at Avalon. I would highly recommend Avalon to anyone looking for care of their loved one.

A little over 3 years ago, I had to move my parents from their home in East Texas, after my dad fell and broke his hip. He was the one that was caring for my mom who had dementia. We had to make a pretty quick decision and for us, it was so important that we kept them together. We needed a place that could care for both of them and after visiting a number of places, Avalon made us feel so comfortable about caring for both mom and dad, even though they had very different needs. My dad passed away a little after being there a year, and we lost mom a few months ago. The staff became like family to us. We will be eternally grateful.

We had to make the tough decision to place my mom following a brain bleed that left her with memory difficulties, but also with physical deficits. The hospital told us we needed to look at a Skilled Nursing Facility. They gave me a list and I went and checked out a number of these places on the list. When I went and looked, I knew I could not place my mom at any of these places. People were just laying in their beds, alone in their room. I am so glad that I found Avalon. They got my mom up, dressed everyday...and she was always in the living room in a comfy recliner when I came to visit. I know the staff loved my mom and they gave her wonderful care, all the way through the end of her life. I would highly recommend Avalon to anyone looking for memory care for their loved one.

My father has been a resident at Avalon Fort Worth, for almost 2 years. This was a very difficult decision to make for our family, and they walked with us through every step of this process. We were comforted by the great communication we had with their team, as dad got settled in. They have multiple staff members that have been with Avalon a very long time. There is no place like home, but Avalon has been a great, "second best", for my father and we are so grateful!