Autumn Senior Living, LLC

This facility should be shut down for its treatment of patients and their families. My father was in manageable health until this place loaded him up on meds and now he's dying. My mother is almost always berated by staff whenever she calls to speak with him, and she has to jump through hoops to get through. Today she was scolded and disrespected by a man after asking to speak with him. Shame on this facility for taking advantage of desperate families wanting the best for their loved ones.

In my opinion there is not enough staff to take care oof memory care patients. There is 1 Caregiver per 20 Patients it seemed especially so on afternoon and night shifts. There is one nurse in the building per 80 patients. My father was very weak. My father fell out of bed twice on a Sunday in early morning. I wasn’t called about the 1st time he fell at 3:30 am. Dad fell out of bed 2nd time. An aide found him on the floor when she went to get him up for breakfast around 7:00 am. Who was watching and checking on him. It was decided to take him to hospital. He was sent back to facility. My father died that Thursday.

I wish the management would be more hands on