Ascension Living

Facility and staff are better than most I have seen. Reasonable value for the cost.

Overall good except dinning. Dinning has gone down since I moved in.

I would recommend the facility because the residents were all so friendly. We had two cases of thievery from the room. One was a wallet. As for the food: great hamburgers. The dinners from the kitchen were not very good at all.

The experience has been pretty positive overall. Some confusion with how the phone works, for example is long distance included. We received some conflicting information. It's all cleared up. Staff has been extremely helpful, friendly and welcoming. My mom is so happy and is Independent! She always has something to do outside of her apartment, even if it's just taking a walk. It's so great to see her happy and active!

Communication with all of the staff at Ascension Living Casa Scalabrini Village is easy, they are responsive. The facility is very clean, grounds are well maintained. Suggestions for improvement: more effort to get the residents to interact outside of meal time; should enhance workout, gym, physical exercise area; and wi-fi should be included. It's a nice facility overall, my family is happy with our choice. I would recommend Ascension Living Casa Scalabrini Village to others.

For the most part everyone is nice some of the other residents can be quite rude and act like they own the place. I have made a couple of friends that i spend time with. The activities are a lot of fun to join in all the ladies in activities really make the activities fun. I also find the library quite enjoyable. It is quiet and well stocked with books and DVDs as audio books The food doesn’t excite me but if im hungry the nurse can always offer cereal or something from the snack basket ( fruit, granola bar, pop tarts, chips, cookies you can also bring in your own snacks. ) The main problem I encounter is having to wait for help to the bathroom since im paralyzed and require help This facility could benefit from some teamwork activities

Oh, they seem pretty organized the maintenance man who provided the tour wasn’t able to respond to questions, about leasing and such. On the other hand, he was able to show us all the facilities and explain the groups/clubs that are available to the residents.

The independent living is wonderful. The facility is nice. They've had some bumps in the road since Acension took over but that seems to be getting better now. The neighborhood is okay. Not great. But not terrible. I would recommend to other families.

My family and loved one have had a good experience overall with Ascension Living. I would recommend you inquire about any COVID quarantine practices they may have still in place, specific care such as nursing assistance with medications, and more. Ask about payment plans, if needed, what activities are offered for the residents and are these extra-curricular or standard. Also, what are the evacuation policies and safety plans should the community have to use them. As a reminder, feel free to ask as many questions as you want until you are satisfied, and make sure you continue to ask the staff questions throughout your loved one staying in the community.

Our family had an in person tour with Ascension Living and it is an older facility, but was much tidier and sunnier than [community name removed]. IT was in the running, but a little pricier than [community name removed] which was important. Ultimately, [community name removed] won because it is new, sunny, very spacious and very upbeat.

Mom is happy which is what matters the most. They are always short on staff...but that is everywhere. the staff that they do have are very caring. The facility has 4 pods of no more that 8 residents in each community. Circular and safe, staff that know their residents and can meet their needs more personally. I am grateful that mom is here and would definitely recommend Ascension Living Valley Residence to others.

Our family had an in person tur and it was an okay tour experience but we just were not happy from the start - it could of been a great place for another family but we knew it was not the place for our loved one

We had a great tour experience with Ascension Living - all of the staff were extremely friendly and helpful. It just did not suit my loved ones needs.

We had a wonderful tour experience with Ascension Living - we did not meet anyone who wasn't overly friendly. The apartments were extremely nice. It is all independent living but you are able to hire care if needed. My loved ones just needed more care and it did not suit our needs, but it was a great place if you are more independent.

Therapy does a great job. The food is also great.

Our family had an in person tour and it was nice but the independent living had more like condo apartment and that unfortunately was not going to fit our loved ones needs.

Our family had an in person tour and it was a really good experience but the community was way to big and overwhelming.

Our family had an in person tour and we believe they were recently purchased so they were going to be putting a lot of money into upgrading. They did have a lot of things that we needed but the community is very spread out, the distance walking to and from things inside the community and the distance is just to far.

This community was really nice but there were no opening for my loved one at the time and this is the only reason we could not go with this community.

Our loved one does complain about the food, it does get a little repetitive. They do have an alternative menu so if you do not like what they are serving that day you can pick something off that menu. The activities are pretty much limited, which were hoping they come back since our loved ones loves to play bingo, games and intermingle with the residents. The owner really got involved with the residents as much as he could and would play the piano on a limited basis. The residents are not able to eat in the dining room, and we would recommend the facility.