Anthem Memory Care

My mother was at Chelsea Place for a very short time. My sister and I moved her to this new facility due to state of the art care for dementia patients. In her short stay at Chelsea Place, Momma received a tremendous amount of caring attention and I received more communication than I expected in such a short time. Momma was visited by an excellent physician and given a thorough physical exam. Since she could not speak for herself the doctor interviewed me about her history. A plan for her care was set in motion within 48 hours of her admission. Everyone knows to look for places that smell bad or are dirty but it's also important to note that places who care for dementia patients need to be quiet as well. If the music or tv is blasting it's troubling to them. So while it may seem to be fun to the visitor it's not for the patient. Chelsea Place is quiet. There are things for young visitors to do which encourages them to visit their elderly relatives. ALL patients enjoy seeing the young visitors. It is also important to note that dementia patients are their only business, not a side business as in many facilities. Sadly, my mother fell victim to the flu followed by pneumonia. We lost her very suddenly. However, there is no doubt that we had chosen the right place for her.

I think that they do a decent job. They are new and they still have some growing to do. They do a wonderful job keeping it clean, the housekeeping lady is absolutely wonderful. They serve quite a few casserole type options. Everyone is accommodating and friendly.

We have not had any issues with them at all. They are all very friendly, and the place is very neat and clean. The food there is very good as well. I would highly recommend Cypress Springs.

My aunt has lived in Highline for one year, and she has had exemplary care by the staff. I'm incredibly grateful to the staff for always going the extra mile to make sure my aunt has her every need met. The food is terrific and the activities are amazing. You just can't imagine how much effort is given to ensure residents live with dignity and comfort. Whenever I have had a question, I have had it answered quickly and professionally. As far as cost, Highline appears to be at the market rate. I think they try hard to stretch the budget as much as possible. I feel very lucky to have my aunt cared for by the staff at Highline.

To open mid-December. Beautiful one story building caters only to dementia patients. Rooms very small. Floors wood laminate. State of the art care. Everything has a reason for being there. Snacks available all night. Staff specially trained. Price won't change. Huge fee which Dave did not mention.

The staff and caregivers are really excellent. My mom had several fairly complex medical problems which they were able to manage very well. We used it just for a short time, but are considering using it for long-term care, and would certainly highly recommend them. I really can't think of anything that they can do to improve.

"A Place for Mom" introduced me to WBP. They gave me 12 references. I picked WBP because it was yet to open.<br />After meeting Beirgit Moran, Jay Johnson, and Cody , I assested them as being TOPS.<br />Then I saw the facility...it was tops.<br />I canceled all other inspection tours.<br />Since, my wife has entered the community, and I was able to meet most of the staff...and, they are tops, as a was told.<br />Linda, the head nurse, is terrific.<br />My wife was in another facility and, kicked out, because the staff was young , untrained and unable to handle her.<br />At WBP, the staff is trained for Alzheimer's, and knows how to handle the disease.<br />God Bless them.<br />

Lovely facility! Great set-up for seniors!

My first impression was that they have a terrific management team starting with Jay Johnson, Executive Director, Birgit Moran, Community Relations Director, and Cody Kohlhagen, Activities Director. Birgit explained to me that, being a mental care community, ALL employees, would be experienced Alzheimers/Dementia trained. The building is brand new as they opened it on August 20th. It is well laid out, containing all of the essential equipment. I am completley at rest knowing my wife is in the BEST of care. My third trip has proven this fact. This is why I rated Willowbrook Place the highest in ALL catagories.

I really liked this community, but it was too expensive. They had other men in this community, and that would have been a big plus for us. They had a good amount of activities too. This was just too expensive.

My mother-in-law is there and it’s been a great service. It’s very clean and the staff has been very kind. We don’t have any complaints about the food, laundry, or the parking. We would recommend this community to other families that might be looking for services.

Nothing is perfect, but they are wonderful! We are very pleased with the food selection! They've started something new where they serve one feautured item a day, but then they have extras, such as grilled cheese sandwiches, soups, cheeseburgers, etc. so if you don't want the main entree, you can order what you like! We checked a lot of places, and we felt the most comfortable here! We felt this place was cleaner and more friendly, and really the best choice for my loved one!

We are very pleased with the service here. We looked at quite a few options in the area, and we were impressed by this place. It was the best one that we saw overall, and was also priced much better than many options we look at. It's a very nice looking facility, and the staff are exceptional.

We found this home to be delightful, and every contact we have had since the first tour has met or exceeded our expectations. These people seem to genuinely care for the residents--more like it's not just their job, but something that they truly enjoy.

We have found this home to be uniquely adapted to those with memory problems. The caregivers are kind, non-confrontational, and helpful. The surroundings are spanking clean and bright, the meals are well done, and every effort is made to assure the residents that they are loved and cared for.

This was the best in luxury and care that we saw. It has a structure where the building is built in a huge square with a central courtyard and the whole outside is sealed but it doesn't look like a lock down, and it was proabbly the nicest of the lock downs we've seen. It was bright, people could wander the entire area, people were outside gardening, it was just very pleasant. There was a kitchen that they could use if they wanted to and I'm kind of wondering how that's working out for them in a memory care place.

We will keep them in our back pocket. If there is a time where mom should progress so that she cannot stay where she is I think Cypress would be the next stop. It's brand new and I think it had maybe 20 residents. They're aiming for something like 60 I think. It's brand new and everything is sparkly!

It is a very friendly and welcoming facility. The patients are well cared for and very pleased with the nursing staff and therapy group.

Charter Senior Living is very organized and pretty clean. When you walk in there's no smell and nothing in the way. The meals are good, I've been there for supper and it looks tasty. If a person can't swallow very well or has other restrictions, they have different diets for different people. They'll make the food for that and if you think it needs to be changed, you can speak to the head nurse and they'll do that. There are people like CNA's who will sit with your loved one, if they have no one to sit with. If you want to bring food up and have time with your loved one, there's always at least one private room available. Their chart for activities is very good. They keep them busy all day with music, crafts, and TV. They do light exercise to get them up and moving. The bathrooms are easily accessible from the activity room, with about four different activity rooms including an art room. I'd recommend that you go see and investigate it for yourself. You don't have to bring sheets or pillowcases because they have a lot of that stuff available. Some of the towels have been mixed up because they keep them in the shower room with other peoples things. It's a pretty big place, so I know they can't run from room to room to grab things. They have different themes and names for the halls. For example: the Chicago hall, the music hall, etc.. They each have corresponding decorations, so it's kind of hard to get lost with that setup. You can always call for help and there is someone there. There are pulley-chains in the bathroom for help too. If you're in a main bedroom and cant get out of bed, you'll have to yell for help because they don't have any of the residents wearing a pendant right now. In the state of Illinois you can't put bars on the bed, unless you've just had surgery or you're in a hospital-like setting. So Charter doesn't have that for help with getting out of the bed, but no other senior living community in Illinois does either. They have a security system in place when you come into the building. If you want to visit, they have to make sure you're healthy. They have a good system when checking in to make sure you don't have an illness. You have to sanitize and there's a gadget that takes your temperature. They also give you a questionnaire regarding your current state of being or recent symptoms before you can go in. Residents are allowed to have several visitors at once, but it might change dependent upon Covid rates. It's a good place, and it's very reasonable budget-wise. Moving your loved one here will help you feel relaxed. You'll know your loved one is being taken care of pretty well, and you will feel confident in your decision to leave them here.

This place is really a good place, every place has some thing that need to be worked on. The staffing and everyone there is very good with all residents, very nice and kind. Learn the residents name and take personal care. Believe could use some improvements on Food and activities, possibly setup monitor to assist with residents whom roam and help guide them to correct areas.