American House Management Services

Amazing staff, lovely community!! We are a family here.

American House Elmwood is a wonderful facility. They truly care and every staff member will go out of their way to make sure that your loved one is involved and living their best life. I found every staff member to be especially compassionate, understanding and patient with those that need a little more assistance. Additionally, I appreciate that they keep me in the loop with my mom's progress without having to call. I get a text or a phone call every now and then just to share my mom's day with me....I love that about them! I am so thankful that my mom has a safe, caring and meticulously clean place to live. You won't regret your decision if you decide on American House Elwood......I promise!

I would recommend this community. It is quiet, ideal neighborhood, and a good location. The staff works with you in getting resolutions to any concerns.

The care at this community comes from an outside medical team, and the head nurse that works with the medical team gets snippy sometimes. Before COVID the activities were great, and the activities director is fantastic. They used to have singers come in all the time. Now they are trying to still do individual activities with each person, and some group activities where they are spaced apart in the dining room. The only issue we are having with American House is we have been given no options to come in and see our loved one.

You can walk in and it smells good. It is a nice little community. My mother in law loves it. She has friends. The Covid-19 restrictions have been hard on her, she misses her family. They take really good care of the residents. My mother in law likes the food. We don't worry we know she is being taken care of.

American House Dearborn Heights is excellent. My mom is supremely happy here. The property and buildings are clean and well maintained, all the workers are very nice and caring, they take residents on multiple fun bus trips to events monthly, etc. If you are looking for a great spot, this is it.

Liked American House with the exception of no doctors or nurses on site to check on people living there. Basically an apartment complex

[Name removed] gave me a quick tour (as I requested) and I liked the community, the amenities and the room was spacious, clean and updated with fresh paint and new carpet.

Nice facility, not fancy, clean. Friendly staff. Like the studios in the back bldg.

One of the hardest thing that an adult child to, is when to place a parent in assisted living. I gradually began this process in Summer 2016. My mom memory loss was gradual, as the month progress in 2016, moms behavior, incuresty to when and how long I will gone, since I was mom's caregiver. Finally I took a tour given by [name removed] in March. I love the facility due to the services and knowing mom is in a safe place to live. The move final came on [date removed], mom was reluctant to go, with the help from the staff, got mom moved. Recently mom told me she likes where she lives, that is due to the support of each and everyone who works there. Myself I have peace knowing mom is a resident at American House-Elmwood [name removed]

He is very nice, he do above and behind for the residents and the community.

The staff here is outstanding! Her villa was very, very clean and thoroughly ready for Mom's move in day. While we were moving Mom in, the management and custodial staff took the time and came to her villa and introduced themselves and greeting her warmly. That meant so much to Mom and to all of us. In the few weeks that she has been a resident, Mom has needed just a little assistance and has found that everyone is so willing to answer and provide, even the smallest of things, for her. Many friends and family members always ask how she is doing and adjusting. The answer is consistently, "She loves her new place". And she does! My family and I look forward to the great memories we'll make while she is here.

My father-in-law has made the transition to American House Westland Venoy well. The staff are great with him and they encourage him to be a part of their actifity program there. There is transportation to doctor appointments and field trips for those residents who want to use it. And my father-in-law enjoys going to the dining area with the other residents and they have a great menu and food. I would definitely recommend American House as the staff is pleasant, very organized and truly care about their residents.

She loves the food, and that is very important to her! American House Senior Living is a beautiful and clean, well-maintained community. My mother-in-law has all the things she needs, housekeeping, numerous activities to keep her busy. Her room is spacious, it is big enough for her and her walker. Her room she has now is bigger than her very first home. Here in this community, she has become a social butterfly, the residents are very friendly and she is making friends. It shows how happy and comfortable she is living here. The friendly staff takes great care of her needs. We feel we have made a great choice.

The most professional people that I have dealt with. My aunt lives here, and is treated with respect and dignity. Much thanks to [Removed], [Removed], [Removed] (maintenance) and [Removed]. To these wonderful human beings, the home is just not a job, but a way of life. I am very blessed to have them look over my family member.

All concerned are super! Apartment was clean and ready. All employees are courteous and eager to help in any way. Both directors and assistant director were/are very helpful and show strong concern for my mother;s well being

[Removed] was great and the tour excellent. I can see my mom living there. One delay is working to see how I can medicaid approval.

My favorite thing about this community is how lovely and perfect the apartments they have to offer are. They are very spacious inside and is very easily accessible for people with wheelchairs or that may have a handicap. The floor plan was very well designed and had the perfect size kitchen for my loved ones. We where all set up to move into this complex,however we had a family emergency and could no longer make the move.

This holiday we toured with Rita the weekend manager for my mom. This community is beautiful inside and out. It appears everyone is so attentive. Rita had cookies and a gift waiting for us at the end of the tour which I felt was so perfect. We left a deposit for main part of the community. We had toured 4 other places and this will be her new home.

This holiday I toured this beautiful community for my mother. It was absolutely homey, clean and Rita the weekend manager had cookies, & a personalized gift waiting for us at the end of the tour. We left a deposit for the main part of the community. Highly recommend!!