Allure Lifestyle Communities

This community looked clean when we visited. The staff we met were nice and knowledgable. This community did seem to offer a lot of activities. The community we chose seemed to work better for us.

When I toured Hanover Place of Tinley Park, I thought it was a very nice place. The facility was clean and everyone there was friendly, but they did not offer the level of care that my father needed.

When I toured the Hanover Place, it seemed like a lovely community. Everyone was very friendly and the place was very clean. They did not have an apartment that was conveniently located like other communities, which is why I chose somewhere else.

Our tour of the Hanover Place went good, but it wasn't a good fit because we knew we have to move him again when he required a higher level of care. The tour guide answered any questions I had and they have even called and invited my father to stop by again.

These are wonderful senior apartments. The community is very well maintained. The staff is very polite and kind. The maintenance guy is always willing to help. I feel comfortable and safe at this community. Everyone have been welcoming and nice.

I'am having a good time here at this community. It is well maintained. The staff is nice and friendly. I'am pleased with all they have done for me. It has been a lovely experience.

I feel like the community could use a security at night to feel a little more safe. I haven't had any problems with any kind of security there are usually staff around if i need help. I like to participate in some activities that are offered one of the activities that i like is the reading club. The housekeeping does a good job maintaining the place clean and organized.

Vancouver Pointe is the new name of the community. We really enjoyed our visit in November and decided to take advantage of its move-in special. We moved here in January and experienced the last of the on-going renovations to the facilities. The food is improving and so are the activities. The strongest point for the community is the friendliness of the residents. The only possible concern is how all the new changes will impact on the cost to live in this community and the subsequent impact on the composition of the resident population.

Only complaint is menu is limited and repetitious. specials are not great so mom fills up on desserts

Very close to strip mall with grocery shopping bank all within walking distance. Waist high gardening plots. Wonderful duplexes. Maybe a two bedroom main floor with patio...Maia very nice worked there 14 years. Large windows at ends of hallways. Put name on waiting list for cottage and two bedroom.

We chose it for the location and the fact that it's an active community, so they had a younger mix of residents. They don't have any dining here because they are independent living. They have asked what else to add for activities, they have card games and a movie theatre, and parties for occaisions but that is all. It's a good option for active senior living.

What a beautiful facility. I would enjoy living there ! It doesn't appear to be geared towards very elderly people like my mom.

Very interested!!!

We liked this community when we visited. It was clean and the people we met were friendly. They did seem to offer some nice amenities. We chose another community as it had an opening at the time.

Very nice and attractive facility. Seems to me to have less able-bodied residents than other facilities we looked at. My mother has a wonderful apartment, but there are only 4 of these left in the building as they are being divided up into smaller 1-bedroom units. So it seems the 2-bedroom apartments are slowly disappearing, which is a major drag for someone wanting a 2-bedroom, larger place. This was by far the most expensive place we looked at, so maybe they need to divide up the units to make them more affordable. The food, in my opinion, is not as good as at a couple of the other retirement places where we ate. My mother says it is getting better; but she has had to reorder her meals 3 times (she has only been there 5 weeks) because they have run out of things (once it was mashed potatoes to go with the fried chicken dinner special--this was at 5:30, for God's sake; once it was lettuce (?!?!) when she ordered a salad; and once it was ham when she ordered a ham sandwich). I think at the price she is paying, running out of food is inexcusable---the staff can run over to Safeway if they are short on supplies! Gina is a wonderful asset in the building and very friendly. Judy, at the front desk, is sometimes friendly, sometimes not so much. Several things that we were told would be taken care of were not (ie-that Mom's garage would be cleaned up before she moved in, that the TV hookup would be moved) so it does not seem as if the facilities management is totally on top of things. I cannot comment on the activities since Mom is still doing most of her fun stuff off-site, but from the lists posted in the elevator, it looks like there are a lot of things going on for the residents to join. All in all, Mom seems very happy here, but I wish there were a few more really active residents, like she is, for her to hook up with.

Unfortunately the care of this place has gone downhill. There are multiple sidewalks with pits and cracks that a senior could fall over. The main clubhouse which was absolutely gorgeous now has chipped and dented furniture, and the floor is scratched very badly. In the garden they have not power washed the bricks, and there are missing and broken bricks in the front by their fountain. The hallways are full of dents, and patches, and the rugs are stained. The place is looking sad and old in three years and needs a face lift. The apartments themselves are good, however their appliances are not. The stove is not self cleaning. The refrigerator is the cheapest they could afford. The layout of the apartments are very good, and there is a lot of social activity which is the saving grace. Apartments are very pricey, and for what is being paid here they need to take more pride in the appearance.

At first it was great. Good food good help. But they sold and changed staff. The food quality went down and we were told the weekly housekeeping would only be every 2 weeks. This is not what we agreed to so I am taking my mom out of this facility. Would not recommend

Pros: They are good at conducting meaningful activities for the seniors. The staff is friendly and accommodating. Cons: They are extremely difficult to contact via phone and email. It may takes days for someone to return a call or they may never return the call. It takes a long time for the seniors to get something fixed in the apartment.

Friendly residents and staff. Reason we picked it was close to stores, anything you need, urgent care 1/4 mile away....and deciding factor was my daughter and grand are 3 miles from me.

We are happy with Glenmont Abbey Village. The apartment is nice, and we like it very much. The only problem we've had is in getting set up for making payments and communicating with the staff in whatever online system they're using.