Allegro Management Company

Everything is going well so far for my dad at this community. He has been eating all of the meals which is a positive thing for my dad as well as enjoying his dinning experience. He has not been participating much in the activity program so I hope too see him getting more involved in the future with some encouragement from the staff.

The staff is helping her to participate in activities. They are very understanding and helping her to adjust. She's been know to say she likes the food. We chose Travanse Living because we like their philosophy. They believe that interactions with residents should be personalized because everyone is an individual. They also offer a active environment.

Beautiful but very expensive,

Very nice facility. It will be on list of places to visit with my mom.

My mom is in independent living, although she does not receive any specific care services that they offer, we are very pleased with the services they have provided at this point. very pleased.

The Crane's View Lodge is really a very nice place. The only criticism I have to say about the facility is that they do not have enough personnel working. Everything else about the place is very nice though.

I only toured Osprey Lodge. It was very nice for the asking price. They seemed to have a really good amount of activities in memory care and the regular area. They seem to try to keep the residents active. They have a lot outdoor gardens that are secure for the residents to enjoy. I thought it was a nice facility.

Absolutely beautiful memory care facility. Staff was friendly and helpful. The patient to staff ratio was 1:8, which I felt was a little high for specialized Alzheimer's care.

I knew this community as Allegro. They could be great for independent living. For the assisted living part, I would give them a three. I think they mean well. I think the staff is a four. I food is probably a four as well. The activities are a two. They’re clean. The real issues is with the lack of activities.

My former mother-in-law like that one. It was one of her top three choices. The lady there was extremely knowledgeable but it just didn't feel quite like home to her. It was a little further away too.

Beautiful facility. Warm and friendly. Make sure you set up good communication channels for family support & comfort.

The staff members are very friendly, but we have had a few issues with the follow through of the care services. Our loved one has had no problem with the meals they are serving and they have been offering plenty of activities. That is one reason we put our loved one here, is because most communities were restricted and Allegro was not. The value for cost is good, we wanted a place that was up to date, clean and new and this is the place. Our only problem with the community is its really dominate in religious lines so there is not a lot of diversity and some groups of residents tend to be inclusive.

The apartments are very nice and so is the overall decor. There isn't much of an exercise area/gym; few machines; the family member we have there was assured there would be people he could converse with and it just isn't the case. Heis very alert, intellectual, well read and has a lot of life experiences and peoople there don'tremember him from one day to the next and he feels lonely. The activities are pretty mundane; the dining room has employee issues and the staff is working in the kitchen presently and helps w/serving as well. Not getting our money's worth but our family member is safe and the staff is very pleasant and helpful. These places need to find worthwhile activities who have all their faculties and are only in assisted living because they need physcial assisance. Our family member has no social life or friends because he is so much sharper than most.

I am comfortable with my loved one's stay. The facility is kept very clean, and my loved one is receiving her medication and is eating well. My primary concern is that the facility is short staffed, so my loved one does not always get the care that she needs. Luckily, she is a higher functioning resident, but I have found that this is a problem for residents that are not as high functioning. My tip to families would be to check in at random times to be sure that the staff are doing what they are supposed to do.

They have lots of activities. About once a month they hold a celebration for family to come in. We have been to a few which are engaging. carnival night luau night magic show night. I am hoping she is getting the proper here. I've been there at meal time and no one is sitting with her feeding her and it looks like she just plays with her food. She is not losing weight so I am sure she is eating. sometimes the place smells like feces where the residents are gathered I do worry about her being cared for properly and being changed in a timely manner. we were there last weekend and she had soiled herself. I don't know how long she was sitting in it, but it was obvious if you could smell it from down the hall and I think other people will probably sitting in it too. I did get on the nurse about it and said you needed to go and check each resident. people really need to hear the bad along with the good. I know it can be hard sometimes CNA's don't get paid nearly enough to do what they do.

The food is absolutely horrible. People are very nice the place is clean, but will be looking for something else because my Mom eats maybe 1 to 3 meals a week, too expensive to have to buy groceries on top of the monthly rent.

We had some problems with food it was really really bad. We would probably not recommend this community to other families based on the experience so far.

Allegro is not a great place, but I don't think it's the worst. If I had to do it over, I would not have chosen this facility.When my mom moved in, she was in the assisted living population, and had a key to her room . She had a debit/credit card to use if she went shopping or out to lunch with old friends. By the end of the year, she was moved to the memory care ward ( I was not there for the move). Within a couple months, one of the employees took her purse with debit card and used it for [fee removed]. By the time I realized this, the employee had been fired for something unrelated. The director of Allegro asked why I allowed my mom to have a card. Once she moved, the residents doors were always open. In my opinion, the card should have been taken away for safekeeping. She was supposed to be on oxygen, when I visited she was rarely using it. Her room was to be cleaned weekly...it was never dusted, nor was the floor cleaned. Laundry was atrocious, piled high. I don't know what happened to her clothes, she had on someone else's clothing each time I saw her. Once hospice became involved, I received weekly calls on her welfare. Prior to that, the only calls I got were if she fell and was being ambulanced to the hospital. The facility is understaffed. I would not recommend Allegro Senior Living.

He won't let people in room to clean or change his bed. These are professionals? I change his bed then nag to get his laundry done and returned to his room. His tv hasn't work right since he moved in. After much nagging it has been determined it's the equipment. We are waiting on new. Once I found his meds in bathroom in plastic cup. The med tech said she watch him take them. When the nurse was in the next day I went to her with the complaint of the meds and you pay $[fee removed] each month. The med tech admitted she lied but I don't think she was written up. That issue could be dangerous. My stress level is still high I go every day. Tried to start every other day but always a new problem. At this point I believe all are the same. There are excellent, compassionate staff at Alto but not all. The aids should not be using their cells phone for personal during the work hours or disappearing for periods of time.

Would try to be honest, as far as recommendations that would have to be their decision.