Allegro Management Company

This place called Stuart Lodge, well let me tell you something about this place. I looked at many assisted living facility's in the area and nothing was as clean and friendly as this place. Im not just talking about the first time I walked in and of course they want your business so they put on the charm and wide smiles, this place is like that all the time. My mom has been living in this facility for over 3 years and I cant say enough about Stuart lodge. I don't feel like I left my mom in hands of strangers, I feel like I left her with family..

We looked at a lot of different facilities both here and back home in the north. This place is definitely the friendliest and has the most "at home" feeling. They truly live up to their reputation, and are so glad our neighbor told us about Stuart Lodge!

Stuart Lodge is such a unique place. It really looks like a lodge! You get such a warm feeling when you walk in and everyone is so nice. Its just different than all the others.

When I came across Stuart Lodge I knew this was the one for my mom. It just felt like home,warm and cozy, And the staff greeted us like they knew us for ever. I visited a number of places but they felt cold and not cheerful like stuart lodge...I recommend this place to anyone that has a family member ready for assisted living or memory care..

My grandmother was in Stuart Lodge for about 3 years,and it was the most friendliest place and the staff is on the top of their game. And not to mention how clean and tidy everything is..

my mother is extremely happy at allegro. she enjoys the activities, and they keep her busy 24/7. the staff is great and they go out of their way to help her where they can, they go 110%. they wait on her hand and foot and make her feel that she is queen of her domain. thank you for helping us find this place and making her remaining years enjoyable and meaningful. we will always be indebted to you for your concern and understanding in helping us find the perfect place for her.

Warm feeling from the design of the building. My grandmother loves the Lodge. You can't go wrong!

Awesome place to choose for your loved one...The staff is right on point to all your needs, the building is beautiful and it feels like your own home. And from what I hear the food is delish!!! And not to mention how tidy the whole entire place is, hats off to the housekeeping team...

While looking at different facilities for my loved one, this community had the nicest area outside. They had nice staff. However, depending on how much care your loved one may need it could be a bit pricey. While deciding for a place, it just didn’t seem like a right fit.

The staff at Osprey Lodge stepped up to help us when no one else could or would before hurricane Irma. Establishing a place for my husband (who has Alzheimer's) to stay safe and for respite for my husband after the storm. He has been there since Irma and he is doing well. The staff, nurses and everyone there are absolutely awesome. He loves it there and I am sure he will not want to leave when it is time to come home.

For anybody looking for an outstanding assisted living facility, this is the one! Great accommodations and first class facility. Always checking on my mother and in constant contact with me on any issue or concern. Nursing staff and attendants are personable and ready to fill any need. Very accommodating to my mom who is 87 and unfortunately not in great health. They get her to all her appointments on time on any day. I could not ask for better people to work with. [Removed] head nurse is awesome and very caring! She is always available to me. Feels like home the way it should be!

After reading the previous review, I felt compelled to write one myself. My mother has also been at Crane's view since July. Crane's view was the highest recommended facility to us in the Clermont area. She wasn't driving when we moved her in because she lost her sight in one eye preventing her from being safe so we decided it was in mom's best interest not be on the road on her own! This brings me to the first reason Crane's view is so valuable to us. They make special provisions for mom to get her to her doctors' appointments allowing us the comfort in knowing mom gets to where she needs to be when she needs to be there. The many times I visited mom since July, I have experienced a fantatisc staff at Crane views. Everyone is pleasant and very attentive, not only to moms needs but ours as well! They knew who I was and where I live. My brother lives near mom and is over there two to four times per week. Crane's view staff calls him if mom sneezes. I personally have questioned nurses on duty about medication and scheduling of medications. They knew mom by name and showed me her chart and were knowledgeable about the care level mom is on. Mom gets everything her Doctors prescribe for her. The facility is extremely well taken care of as if it were a resort in the mountains. I ate lunch a few times with mom and the food is great! Mom bucked a little at first but with recent conversations, she has told me how much she likes it there and wouldnt know what to do if she were by herself. She has someone clean her apartment once a week, a button to call staff when she needs something or just wants a glass of water, three square meals a day, snacks in between all an elevator or the push of a button away! I would want to know if the previous reviewer had ever visited Crane's view since July? To make such comments and not visit to see first hand would be unfair, to say the least! I am very thankful for Crane's view facility and staff that take such great care of my mom!

I think it was the best place for my Mother, I viewed others that just didn't have the Personality. Jean & Winnie are wonderful. My Mom is not easy, but they are so caring. The whole staff is like family to her, she still misses us but content.

Iam so thankful A Place For Mom gave me information on Osprey Lodge. It is perfect for my husband. The ambiance is a reminder of the years we spent in the Adirondacks. Our favorite place. The care my husband gets is second to none. The staff is so caring and the activities make his day go smoothly. Ginger the therapy dog looks just like the Golden's we had. Denise my contact at Osprey is such a capable person and helped me tremendously with difficult decisions. She is perfect for her position.

The facility is open and bright. I like how it is on the third floor. The views with the open windows are very pretty. Most memory care units are on the first floor. I am having some issues with billing. She has been in there since [time frame removed] and the administrative staff failed to fill out a form correctly. Now she is behind on her insurance reimbursement.

Our experience of Alto's memory care unit has been extremely positive for the most part, with a few exceptions. A huge draw of this facility was the care they put into making the memory care wing feel just as important as assisted living. One huge example is the rooftop garden and greenhouse, available only to memory care residents, while assisted living residents have some garden boxes outside on the ground floor. The rooftop location is so special, and our loved one was a big gardener throughout her life. So it's a great way to keep her mind and body engaged. The activities director, [name removed], has been nothing but supportive. She gives us thorough updates on the care of our loved one, and is always available with ideas to make her living space more accessible and successful for her. Huge shout-out to you, [name removed]! The space is beautiful with lovely views on one side of the building (try to get a view of the forest, not the parking lot!). The interior is well decorated and beautifully maintained. And they have spectacular events for both the memory care and assisted living wings, many of which encourage family and friends to attend, so we love showing up for those. For example, their holiday meals are so well done and make residents feel special on days it's easy to feel lonely. We have had some concerns about transparency from the nursing staff. Namely, we've had an ongoing issue with adult diapers we order depleting far faster than we can make sense of. We suspect the nursing staff is tapping into our supply when other residents run low, which we have been told is not allowed and that this pattern will be looked into. Sadly, we haven't seen resolution after 6+ months of reporting the same issue. We are having to hold them accountable, and that has broken some trust. This setback hasn't defined our experience; overall it's been a great fit with several incredible staff members going above and beyond. But other staff members take extra work to hold in line, and we shouldn't have to be doing that. I'd highly recommend them. And, like at any facility, you need to communicate with staff when you have concerns and follow up as needed.

Everyone is very friendly. The staff is great. The on boarding process could be improved. Yes, we would recommend the Alto Overland Park community to other families.

Like most places, the weekend shift is not as "good" as the weekday. These days it's hard to find good quality people in most fields, but the CNA/health care is tough and it shows in facilities like these. I would recommend Allegro Tallahassee to others looking.

The quality of the nursing care (especially [name removed]) was top notch! She really cared about my husband!

My one complaint is that I was assured there were landline phones, and there were when I toured, but none when we moved in. That's very disappointing and would've been a deal breaker. But I do love the staff.